DialedIn CCaaS vs CallTools

RATING:

4.8

(155)

DialedIn CCaaS has 155 reviews and a rating of 4.79 / 5 stars vs CallTools which has 131 reviews and a rating of 4.82 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.8 (155)
4.8 (131)
Ease-of-Use
5 / 5
4.5 / 5
Value for Money
4.5 / 5
5 / 5
Customer Support
5 / 5
5 / 5
Functionality
4.5 / 5
5 / 5
Last Review Written
January 31, 2024
May 22, 2024
Pros/Cons
  • Pros

  • Simplicity, ease of use and low cost is what I like best about Chase Data. I have a lot on my plate as a an owner of a construction company.
  • Quality of sound is awesome and very friendly to use.
  • Cons

  • There is really not much I can say negative about the dialer. I had an issue where it called the same state over and over.
  • A few years ago we had problems with calls breaking up, but they have since fixed the problem.
Read all user reviews
  • Pros

  • The programmers behind the software seem to understand exactly the features needed to manage an outreach team of dialers.
  • Ver efficient, ease of use and easy to maintain. The support staff is great and my rep is one of a kind, in a world of it's own.
  • Cons

  • The small screens within the dialer throws people off sometimes. The CRM system is a bit confusing at times.
  • Nothing at all whatsoever was wrong with this dialer.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
N/A
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2020

FrontRunners

2024

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1 Recommendations
2 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos