Nextiva Call Center

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Ratings & Reviews

Overall Rating

4.83 / 5 (133)

4.35 / 5 (236)

Ease-of-Use

5.0 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

5.0 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Reviewed

May 15, 2020

August 5, 2020

Pros/Cons

  • Pros

  • Quality of sound is awesome and very friendly to use.

  • This is a terrific product. The customer support is excellent as well. I find it very easy to input call lists and I have been getting lots of connects.

  • Cons

  • The only con i would say is that it is a little little pricey above the competitors. There is an old saying is you do get what you pay for in business. It's worth it.

  • Every once in a while we have server issues, but they are typically fixed very quickly.

  • Pros

  • Awesome App!! I regularly call clients in UK, USA, Australia and India and the call clarity is excellent and the cost is extremely low! Keeper up the good work!!

  • The customer service is outstanding. They are attentive, patient, and very friendly. The service has worked great and we are very happy with everything.

  • Cons

  • Nextiva only had a few hit or miss moments in which case operations were suspended during heavy traffic times. Other than that, it is a great service they provide.

  • NextOS is not a cheap system. It’s great but it will cost in both money and the teams time to get set up.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

FrontRunners

2020

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

3 Recommendations

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots