CloudTalk vs Kixie PowerCall

CloudTalk has 244 reviews and a rating of 4.44 / 5 stars vs Kixie PowerCall which has 221 reviews and a rating of 4.67 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.44 / 5 (244)
4.67 / 5 (221)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
August 17, 2022
September 23, 2022
Pros/Cons
  • Pros

  • We have been working with CloudTalk for 3 years and have always been satisfied with their services. Good calls, good support.
  • Flexibility and powerful features. Their customer care team is very helpful and responds quickly.
  • Cons

  • There is no single thing I would dislike about CloudTalk.
  • Purchasing and onboarding are the worst. Once we purchased a plan, there was no way to upgrade without contacting support.
  • Pros

  • Ease of use and connection to Contacts. The simplicity of setup and a fantastic support team.
  • I also love the local-presence. The voicemail drop is fantastic, and the templated texts are so effective.
  • Cons

  • The limited minutes plan is reasonably priced but only allows for 300 minutes a month, which is not a lot if you are making calls every day.
  • It will just not dial from time to time, and will not log calls in Hubspot at all or on the wrong account.
Pricing Range
Product Demo
N/A
N/A
Explore product images
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2021

FrontRunners

2022

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

Popular CloudTalk Comparisons