--- title: "RingEX vs VoIP.ms - 2026 Comparison - Software Advice" description: "RingEX vs VoIP.ms - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization." source_url: "https://www.softwareadvice.com/call-center/office-profile/vs/voipms/" page_type: "comparison" language: "en" publication_date: "2026-11-03" --- [Home](https://www.softwareadvice.com/) / [VoIP Software](https://www.softwareadvice.com/voip/) / RingEX vs VoIP.ms Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Updated November 3, 2026 # RingEX vs. VoIP.ms: 2026 Comparison Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free. Free Expert Guidance Real Human Advice 1M + Businesses Helped Updated November 3, 2026 # RingEX vs. VoIP.ms: 2026 Comparison Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free. Free Expert Guidance Real Human Advice 1M + Businesses Helped Product comparison Compare up to 3 products side-by-side + Add product [](https://www.softwareadvice.com/call-center/office-profile/) [RingEX](https://www.softwareadvice.com/call-center/office-profile/) 4.2 [(1206)](https://www.softwareadvice.com/call-center/office-profile/reviews/) Starting Price $30.00per month Free trial: Available Free version: Not available Pros: - Ease of Use - Features Cons: - Call Quality - Pricing Who uses RingEX Based on 1206 reviews - Popular among: Small businesses - Most common industries: IT & Software Development (13%), Professional Services (12%) and Health & Medicine (11%) - Top use cases: Business Phone Systems (12%), Telephony (9%) and Online Meeting (6%) 66% of users recommend this product [](https://www.softwareadvice.com/voip/voipms-profile/) [VoIP.ms](https://www.softwareadvice.com/voip/voipms-profile/) 4.8 [(698)](https://www.softwareadvice.com/voip/voipms-profile/reviews/) Starting Price $1.10per month Free trial: Not available Free version: Not available Pros: - Phone Support - Pricing Cons: - Service Outage - Calls Who uses VoIP.ms Based on 698 reviews - Popular among: Small businesses - Most common industry: IT & Software Development (37%) - Top use case: VoIP (42%) 93% of users recommend this product [](https://www.softwareadvice.com/call-center/office-profile/) RingEX 4.2 [(1206)](https://www.softwareadvice.com/call-center/office-profile/reviews/) [](https://www.softwareadvice.com/voip/voipms-profile/) VoIP.ms 4.8 [(698)](https://www.softwareadvice.com/voip/voipms-profile/reviews/) + Add product Add product ## RingEX vs VoIP.ms: At a glance * * * Product ratings at a glance | | RingEX | VoIP.ms | | --- | --- | --- | | Overall rating | 4.2
1,206 reviews | 4.8
698 reviews | | Ease of use | 4.2 | 4.4 | | Value for money | 4.1 | 4.8 | | Functionality | 4.3 | 4.7 | | Customer support | 4.0 | 4.8 | | Ease of deployment | 4.3 | 4.4 | Best in comparison ## User interface * * * ## Key features Features selected based on 1,904 reviews from VoIP * * * Auto-Dialer 4.7 Automated Attendant 4.5 Call Logging 4.8 Call Monitoring 4.4 Call Recording 4.6 Call Routing 4.4 - Multi-Channel Communication: 5.0 - Call Logging: 4.8 - File Transfer: 4.7 - Recording: 4.6 - Remote Access/Control: 4.6 - Conferencing: 4.6 - Call Recording: 4.6 - Call Conferencing: 4.6 - Two-Way Audio & Video: 4.6 - Automatic Call Distribution: 4.6 - VoIP Connection: 4.6 - Two Way Audio & Video: 4.6 - Computer Telephony Integration: 4.6 - IVR: 4.6 - Communication Management: 4.6 - Voice Mail: 4.5 - Activity Tracking: 4.5 - Archiving & Retention: 4.5 - Call Center Management: 4.5 - Calendar Management: 4.5 - Access Controls/Permissions: 4.4 - Call Routing: 4.4 - Multi-User Collaboration: 4.4 - Mobile Access: 4.4 - Call Transfer: 4.4 - Online Voice Transmission: 4.4 - Video Conferencing: 4.4 - Caller ID: 4.4 - On-Demand Recording: 4.4 - Call Tracking: 4.4 - Call Monitoring: 4.4 - Call Screening: 4.3 - Voicemail Transcription: 4.3 - Screen Sharing: 4.3 - Chat/Messaging: 4.3 - Presentation Streaming: 4.3 - Alerts/Notifications: 4.3 - Contact Management: 4.0 - Collaboration Tools: 4.0 - Scheduled Recording: 4.0 - Reporting & Statistics: 3.2 Auto-Dialer N/A Automated Attendant N/A Call Logging N/A Call Monitoring 4.4 Call Recording 4.8 Call Routing 4.7 - VoIP Connection: 4.8 - Call Recording: 4.8 - Voice Mail: 4.7 - Call Routing: 4.7 - Caller ID: 4.7 - Communication Management: 4.7 - Call Reporting: 4.6 - Online Voice Transmission: 4.6 - Alerts/Notifications: 4.6 - Automatic Call Distribution: 4.6 - Call Center Management: 4.6 - Live Chat: 4.6 - Computer Telephony Integration: 4.6 - Call Transfer: 4.4 - Real-Time Monitoring: 4.4 - Call Monitoring: 4.4 - Call Logging: 4.3 - Access Controls/Permissions: 4.1 - Voicemail Transcription: 4.0 ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ## Integrations * * * [ Microsoft OutlookNot enough reviews ](https://www.softwareadvice.com/marketing/microsoft-outlook-profile/)[ OktaNot enough reviews ](https://www.softwareadvice.com/risk-management/okta-profile/)[ BoxNot enough reviews ](https://www.softwareadvice.com/cms/box-profile/) - Dropbox - Microsoft 365 - Google Workspace - Zendesk Suite - Salesforce Platform ## Reviews * * * Positive review: NW Nick W. Operations Manager Legal Services, 201-500 employees "Implementation was straightforward and it allowed our teams to get up and running smoothly in no time at all making direct dials, and routing inbound calls via queues." Jun 29, 2026 Negative review: Reneisha H. Clinical Programs Manager Medical Practice, 11-50 employees "We experienced some issues with call routing, voicemail forwarding, outdated menu options, and staff learning curves during implementation." May 7, 2026 Positive review: Reneisha H. Clinical Programs Manager Medical Practice, 11-50 employees "Overall, my experience with RingEX has improved over time as our clinic adapted to the platform and resolved setup-related issues." May 7, 2026 Negative review: BW Brandon W. CTO Insurance, 2-10 employees "Once that was resolved, we then discovered that the functionality we originally needed, a shared SMS inbox for our team, is not included and requires an additional paid add-on (~$25 per user/month)." Apr 7, 2026 Positive review: JM Joanne M. Manager Pharmaceuticals, 5001-10000 employees "It’s such a convenience to have a notary on the call with your clients instead of having to attend a meeting with different schedules with the people involved." Dec 4, 2025 Negative review: Marco C. Pre Litigation Legal Assistant Legal Services, 51-200 employees "The app sometimes malfunctions when trying to receive return phone calls." Dec 20, 2025 [Read all reviews](https://www.softwareadvice.com/call-center/office-profile/reviews/) Positive review: DD Dennis d. Owner Information Technology and Services, Self-Employed "Their products do pretty much anything a small business needs without necessarily needing to have a full PBX onsite or in the cloud." Mar 24, 2025 Negative review: Caleb B. Founder Banking, 51-200 employees "Cancelled my entire account mid-conversation with their own fraud team." May 10, 2026 Positive review: RZ Roberto Z. SEO Marketing and Advertising, 11-50 employees "The platform offers affordable pricing, excellent call quality, and a wide range of features that make communication easy for businesses like mine." Feb 7, 2025 Negative review: VR Verified Reviewer President Medical Practice, Self-Employed "The setup was very complicated and time consuming, but manageable for someone tech-savvy. Despite having Emergency Services disabled, they connected an accidental 911 call and charged me $75 for the call after the fact." Nov 27, 2025 Positive review: KG kevin g. Owner Telecommunications, 2-10 employees "Even when I had a complicated issue with a specific international number they were able to re-route traffic to make it work within minutes." Jan 6, 2025 Negative review: VR Verified Reviewer President Medical Practice, Self-Employed "I've reached out to Customer Support with screenshots showing that I had the service disabled but they still won't reverse it." Nov 27, 2025 [Read all reviews](https://www.softwareadvice.com/voip/voipms-profile/reviews/) ## Customer support * * * RingEX Email/Help Desk: Available FAQs/Forum: Available Knowledge Base: Available Phone Support: Available 24/7: Available Chat: Available VoIP.ms Email/Help Desk: Available FAQs/Forum: Available Knowledge Base: Available Phone Support: Available 24/7: Available Chat: Available ## Training options * * * RingEX In Person: Available Live Online: Available Webinars: Available Documentation: Available Videos: Available VoIP.ms In Person: Not available Live Online: Not available Webinars: Available Documentation: Available Videos: Available ## Send this comparison chart to my inbox ## Popular Comparisons * * * [800.com vs RingEX](https://www.softwareadvice.com/voip/800-com-profile/vs/office/)[Microsoft Teams vs VoIP.ms](https://www.softwareadvice.com/voip/microsoft-teams-profile/vs/voipms/)