If you have a problem with a phone number or line, you are dead. They don't provide any answer.

Ease of adding and removing agents. Easy to set up international numbers if you have international teams.

We were able to deploy Toky within a few days, and have reliable phone service for our customer department team. The dashboard is easy to use, and change setting on the fly.

We have this speechlist software and when a delegate needs to speak he adds himself to the speechlist and the Toky operator sees that and use the Toky excellent powerdialer.

They are very friendly and reliable, when you need them, they help you, and this is something that happens naturally, no stress at all.

Helpful customer care service. Swift and solution-based responses to their clients' enquiries.

The bot as pretty darn good too. The integration with Insightly was seamless.

Simple and inexpensive but buggy and bad service.

Calls were being missed. We made many attempts to rectify to no avail.

The service was great and what we needed at the time.

Excellent services across the top. Customer service, tech and call quality were all exceptional.

I was able to set up Toky in less than a month and training my new team members have always been very easy and quick.

Does what it says on the tin. I would certainly recommend Toky as good telecom / communication platform.

Great, best customer support I have received in years.

The flexibility, user friendliness and definitely the price.

Toky support team is the best support team ever.

Very simple to implement, great functionality, metrics excellent with clear reports, cost excellent.

Great company with very competitive pricing for the most needed features and integrations.

Sometimes  phone  call  connectivity can be weak.

I think it was likely easy to integrate with our systems, allows some good transitions from one internal tool to another, but overall is too limited for a larger company.

Very easy to use and track your progress, and the Toky team is friendly and very helpful.

Toky was a reliable, and cheap phone service that was effective when we were working from the office.

After reviewing other providers, Toky is the most flexible and affordable tool out there. I am very happy with the service.

The most important for me was its integration to my CRM and unlike other providers on the market, they integrated with Zoho. That was the real purchasing point for me and my team.

The platform is easy to use. Has many options for IVR and general settings.

I like the ease of viewing or participating in a webinar with numerous other people. Service is always good, easy to interact with others, etc.

This is a very good software for meetings and it is secure  and fast comparing to Zoom and Teams. Their customer support are really great too.

It provide all the features of a program that is used for conducting meetings and webinar and the best thing about using cisco is their security. The video & audio quality is good.

The best in its cataogory, screenshare, call quality, the call recording is perfect, whiteboard notes are a big plus.

If the connection is bad, then you will get crackling videos and audios. That is very challenging when you are on the road.

The thing that i hated using this application that it was taking a hell lot of time to connect. A number of time It stopped showing the picture while someone is representing.

It wasn't and they updated for the same or worst. The product is not user-friendly.

A good tool for professional meetings and screenshares, but not the most cost effective.

It is best secure and convenient platform that provide great user interface and easy options to handle meetings.

Sometimes the connection is terrible and it’s hard to hear people and see them. I sometimes have to revert to calling into the meeting on my phone.

The ability to schedule meetings with remote team members is fantastic. Also, the screenshare option is very helpful at times.

Its free if you use it as a guest or if you want to hold a meeting with small number of attenders, video quality is good, and implemintation of the software is easy.

As a new user, I found it to be safe and quite adept. The quality, even on not the best internet speed, is very good.

This software is perfect for when my sales people hold webinars with prospective clients. The flexibility and functionality is great for what we need it for.

Overall, this program is great to have the tech help without someone needing to come out to our location.

I like its screen sharing feature most, easy to use and good quality sharing, easy to give control to others while screen share.

Being a Cisco product, WebEx also has superb Enterprise integrations which are super handy.

It is not working properly on mobile phones. Sometimes, I have problems with my computer (not with software) and I try to use Webex on my mobile phone.

I dislike the fact that there is no way to create headings or topics for conversations. It is easy to loose conversations because of that.

I had a very positive experience with WebEx. As I mentioned above, the greatest benefit to me and my past employer was revenue and the prospects of more of it.

It was a great experience start to finish. Great customer service and ease of implementing into organization.

I often use this software for community engagement presentations to members of my community as a legal advocate. I highly recommend it so an effective tool for virtual presentations.

This tool, designed for businesses, was not ideal to use from the perspective of a student. It has an odd interface and was constantly running in the background on my phone which was very annoying.

I really liked how you can set up and organize meeting quickly and easily. The quality of the software is very good.

The only problem is the consistent reminder. It becomes irritating after a while.

This software is great and is worth the investment. Especially during the pandemic when we can't have meetings with large numbers of people.

It is super easy to use on my PC or mobile device. There are also tons of interactive tools so that your guests can participate and the layout is easy on the eyes and attractive.

The connection quality is always superb, and it is possible to set up seamless integration with devices in physical meeting rooms.

It has interesting functionalities and its very user friendly to use. I like that simplicity and the privacy it has.

In general this software is very good and it has a good integration with other systems.

US Dollar

Toky is a call center solution that enables businesses to streamline processes related to call forwarding, Interactive Voice Response (IVR), voicemail, team collaboration, customer interactions and more. It provides mobile applications for Android and iOS devices, which helps professionals make international calls, receive messages and manage voicemails, even from remote locations.


Key features of Toky include call history tracking, call encryption, audio greetings, call transfer, bulk SMS, call transcripts and access control. Managers can gain real-time visibility into agents' calls, utilize the whisper functionality to provide suggestions during ongoing calls and sort interactions using customizable tags. Additionally, it lets users communicate with customers via SMS, send/receive MMS messages and filter calls based on unavailability.


Toky facilitates integration with various third-party systems such as WhatsApp, Zapier, Intercom, PipeDrive and more. The product is available on monthly and annual subscriptions and support is extended via live chat, email and phone.



LongDescription

Real Time Analytics

Call Transfer

Access Controls/Permissions

Activity Tracking

SMS Messaging

Employee Directory

Real-Time Monitoring

IVR/Voice Recognition

Automatic Call Distribution

Agent Interface

Voice Mail

Auto-Dialer

Blended Call Center

Call Recording

Call Logging

Automated Routing

On-Demand Recording

Call Center Management

VoIP

File Transfer

Call Routing

Call Queues

Text to Speech

Contact Management

VoIP Connection

Outbound Call Center

Mobile Access

Real Time Data

Voicemail Transcription

Inbound Call Center

Virtual Call Center

Call Reporting

Multi-Channel Communication

Queue Management

Real-Time Notifications

Caller ID

Activity Dashboard

Alerts/Notifications

Computer Telephony Integration

Reporting & Statistics

Interaction Tracking

Manual Dialer

Reporting/Analytics

Contact Database

Monitoring

Call Transcription

Purchasing & Receiving

Call Monitoring

Archiving & Retention

Third-Party Integrations

SIP Trunking

Automated Attendant

Windows 7

Windows Vista

Windows XP

Mac OS

Linux

Web browser (OS agnostic)

Windows 8

Windows 10

$25.00/user/month ENTREPRENEUR
$20.00/user/month ENTREPRENEUR (billed annually)


$35.00/user/month (Starting 3 agents) BUSINESS
$30.00/user/month (Starting 3 agents) BUSINESS (billed annually)

1 local or toll-free number included in 38 countries.
Extra phone numbers start at $4/month

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Toky

Live Online

Documentation

Videos

Webex brings together Calling, Meeting and Messaging modes of collaboration into a seamless, engaging, inclusive and intelligent experience.

Seamless collaboration across devices, locations and organizations
•Use any computer, tablet, phone, browser or Cisco devices to connect
•Collaborate with people outside your organization as easily as those inside
•Minimize app switching with bi-direction integrations with other popular business apps

Make collaboration more interactive and engaging
•Reduce disruptions with background noise removal and voice enhancement
•Enable audiences to share their reactions with animated emojis and gesture recognition
•Improve audience engagement with next-gen dynamic polling and Q&A by Slido
•Customized the stage layout to focus on the content and people that matters most

Make collaboration more inclusive
•Remove language barriers with real-time language translation into 100+ languages
•Ensure everyone’s voice can be heard with anonymous polling/Q&A by Slido
•Encourage everyone to participate with breakout rooms that enable smaller group discussions

Let Webex help you work smarter
•Make meetings more productive with automatic transcriptions, notes and highlights
•Utilize spaces to schedule team meetings and have recordings and transcripts automatically stored in the spaces for easy access
•Monitor and manage your work-life balance and professional relationships with personal insights 


File Management

Commenting/Notes

Support Ticket Management

Real-Time Analytics

Engagement Tracking

Whiteboard

Split/Multi-Screen

Audience Analytics

Online Voice Transmission

Surveys & Feedback

Softphone

User Management

Status Tracking

Meeting Management

Real Time Screen Sharing

Two-Way Audio & Video

Presentation Tools

On-Demand Webcasting

Meeting Notes

Customizable Reports

Document Storage

On-Demand Webinars

Screen Capture

Session Recording

Activity/News Feed

Video Chat

Video Management

Progress Tracking

Task Scheduling

SSL Security

Real Time Editing

Electronic Signature

Multistreaming

Single Sign On

Secure Login

Project Management

Task Planning

Projections

Communication Management

Brainstorming

Interactive Content

Registration Management

Live Streaming Production

Screen Recording

Social Media Streaming

Remote Update/Installation

Calendar Management

Agenda Management

Collaboration Tools

Assignment Management

Targeted/Locked Screen Sharing

Call Disposition

Template Management

Presentation Streaming

Private Chat

Scheduling

Call List Management

Action Item Tracking

Self Service Portal

Remote Monitoring & Management

Recording

Audit Trail

Availability Indicator

Version Control

Basic Plan: $0/mo - HD meetings with up to 100 people, screen sharing, and a personal room.

Meet Plan: $13.50/mo - Premium meeting features
HD meetings with up to 200 people, screen sharing, recordings, breakout rooms, & more.

Meet + Call Plan: $25/mo - HD meetings with up to 200 people, screen sharing, recordings, breakout rooms, & more. A cloud-based phone number for each license, phone menus, extensions, & more.

Contact Webex at https://www.webex.com/contact-sales.html for more information on pricing, and for custom enterprise plans.

Toky vs Webex

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