VoIP.ms vs CallTools

RATING:

4.8

(691)

VoIP.ms has 691 reviews and a rating of 4.8 / 5 stars vs CallTools which has 137 reviews and a rating of 4.82 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.8 (691)
4.8 (137)
Ease-of-Use
4.5 / 5
5 / 5
Value for Money
5 / 5
5 / 5
Customer Support
5 / 5
5 / 5
Functionality
4.5 / 5
5 / 5
Last Review Written
June 13, 2024
July 2, 2024
Pros/Cons
  • Pros

  • Very easy to set up and manage with good controls on use, coupled with great pricing and a very responsive support staff.
  • Support is awesome; very quick to get back and always friendly. Quality is first rate; crystal clear audio.
  • Cons

  • Lack of french interface which make it difficult for some of my customers.
  • I cannot think of a missing feature, but perhaps the worst part is that there are SO many features that it could be overwhelming for some users.
Read all user reviews
  • Pros

  • The programmers behind the software seem to understand exactly the features needed to manage an outreach team of dialers.
  • Ver efficient, ease of use and easy to maintain. The support staff is great and my rep is one of a kind, in a world of it's own.
  • Cons

  • The small screens within the dialer throws people off sometimes. The CRM system is a bit confusing at times.
  • Nothing at all whatsoever was wrong with this dialer.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
N/A
N/A
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2024

FrontRunners

2024

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7 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos