Some of the navigation between customer information and quotes and things is a little frustrating.

Overall, my experience has been good. I like the easy navigation through of the software.

I really like the ease of entering and revising orders. It's helpful too that CaterZen keeps track of our customers orders and information.

Easy to customize to our needs. Support is amazing with articles to review on our own as well as quick responses to questions I may have.

The best part of CaterZen, initially,  is how quickly a company can go from not having a catering system and CRM system to having one. Our company was up and running in 3 weeks.

User friendly, calendar view of all caterings, built in invoicing , accounting, rapid order entry and most importantly marketing and sales functions to help as grow our business.

I like the ease of retaining customer information. We have recently discovered a few features that have made it easier for us to keep notes on addresses and it has been making a huge difference.

This program is very user friendly. The support staff is helpful and they want to see you succeed.

Customer Service- They respond rapidly, seek to understand your issue and work until it's resolved. Fortunately I don't have to use them very often.

Probably just the uncertainty of using a new program but that comes with any.

My experience has been great. It is easy to keep up with our clients in rcs.

But I could be wrong because I don't know all the functions of the program.

I appreciate the acknowledgement and communication that they are working on getting me an answer. I like the Loyalty Program and also knowing that you all are able to send out our certificates for us.

Overall experience is great, but I wish you had a live support option. It takes a lot of time to fix my issues when it was a simple fix.

While there are some occasional glitches, it is a super helpful product overall. Loved the initial training.

Its a all in one catering platform with drop off and an easy to use online ordering site. The Caterzen software has a built in email marketing module as well as a loyalty referraal program.

I love the ease of use and having everything in one spot.

What I love most about this software is how it shows me how much each customer has spent and how many orders the client has ordered.

I love the ease of use! love ability to send customers their invoices and have paper trail.

The ability to save information for an individual and previous orders so that it can make the process more seamless instead of getting the same info each time.

WE love using and integrating Tripleseat to our events here at Cheekwood. Tripleseat is easy to use and the support is right on the money.

Tripleseat is immensely helpful in not overbooking and being able to plan ahead in terms of revenue coming in and tracking client retention.

The chef BEO includes the bar information which is unnecessary and can be confusing. According to everyone I've spoke with this is unavoidable and there is nothing they can do about it.

Gather is very user friendly and helps me keep our event calendar clean and organized. It is fantastic for communicating with both guests and our management team throughout the company.

The annoying, time wasting and the unnecessary notifications. I have nightmares about those dreadful notifications.

The best part about Tripleseat is the ease of use.

Its a great database for event management in the hospitality industry and great tool to communicate with clients or potential future clients.

Customer Service and Use Are Amazing. Really love the easy of the auto generating forms.

Speed in dealing with Guests is great - I have been happy implementing Gather at over 15 locations.

Sometimes the information we put in the system is also not updated properly and we need to refresh the page a few times. We've missed or messed up catering orders for that reason.

The customer service if I ever have a question or issue that needs sorting is quick and helpful. I use this software daily and I love using it.

Anytime I have a question the customer support team is available, friendly and happy to help. I've used quite a few other event softwares and Gather is by far my favorite.

Costumers love the ability to sign contracts online and the ease of communications. I have worked with several different software and TripleSeat is definitely my favorite.

Love almost every aspect of Tripleseat. The templates are great.

I really love the ease of making quotes, pulling together events, and sharing with the team, etc.

The only negative thing I would have to say is the discussions software usage with email servers.

It's easy to use, relatively intuitive (once you get the hang of it) and my experience with my account rep has been amazing.

Marketing it can integrate with Mailchimp which is great but that is not enough for exposure.

The integration with Mailchimp is simple. Their is a way of storing CC cards for clients which is a nice feature.

Features are constantly added and improved on. But most of all, customer support is the best ever.

I love the calendar view. It is so easy to login and get an overvie of what your day looks like.

Weekly and daily digests can be great reporting for the team. Integration with Stripe payments is easy to use.

Like before, we love the contract editing possibility. I also love the notifications and reminders that you can set for yourself.

US Dollar

CaterZen offers a comprehensive, all-in-one catering software solution tailored for the multifaceted needs of drop-off, takeout, delivery, full-service catering, and event space management. Designed to streamline operations, increase sales, and bolster marketing efforts, CaterZen is an indispensable tool for caterers and restaurant chains.

Features include:

* CRM System: Manage client relationships, group contacts, and maintain detailed client records.
* Online Ordering: A custom-branded portal for clients to place orders, re-book events, and view their event calendar.
* Proposal Generation: Create detailed proposals with electronic signature capabilities for quick client approval.
* Delivery Management: Interactive mapping and route creation tools, coupled with a smartphone interface for drivers, ensure efficient delivery service.
* Accounting Tools: Handle credit card processing, invoicing, sales reconciliation, and generate comprehensive aging reports.
* Production Reports: Use the drag-and-drop interface for efficient kitchen management.
* VoIP Calling Module: Enhance client communication with integrated calling features.
* Invoicing: Streamline billing processes with easy-to-use invoicing tools.
* Lead Generation and Loyalty Programs: Grow your client base and retain existing customers.
* Email Marketing Module: Engage clients with targeted email campaigns.

CaterZen’s intuitive interface simplifies complex tasks, from order management to client communication, making it a vital tool for catering businesses aiming to optimize efficiency and drive growth. The platform's versatility caters to various catering operations, providing tools for instant booking notifications, automated reminders, detailed reporting, and efficient payment processing. CaterZen is particularly effective for caterers and restaurants looking to consolidate various operational aspects into a single, cohesive system.

The benefits of CaterZen include:

* Operational Efficiency: Save time on everyday tasks with streamlined processes.
* Sales Enhancement: Integrated tools designed to expand your customer base and boost revenue.
* Marketing Efficacy: Harness the power of customized templates and email marketing for impactful promotions.
* Customer Relationship Management: Build and maintain strong client connections.
* Lead Generation: Capture and convert leads effectively, driving sales growth.
* Insightful Reporting: Gain valuable insights with detailed analytics and reports.
* Delivery Optimization: Manage and optimize delivery routes and driver tasks.
* Customized Proposals: Tailor proposals to meet specific client needs, enhancing customer satisfaction.

CaterZen stands out as a strategic partner, not just a software provider, helping catering and restaurant businesses to optimize their operations, enhance client relations, and achieve sustainable growth.

LongDescription

User Management

Electronic Payments

Kitchen/Menu Management

Cost Management

Mobile Alerts

Customizable Reports

Proposal Generation

Contract/License Management

Order Management

Invoice Management

Customer Database

Online Ordering

Calendar Management

Recipe Management

Geographic Maps

Live Tracking

Data Import/Export

Multi-Location

Contact Management

Booking Management

Mobile Access

Sales Reports

Routing

For Restaurants

Alerts/Notifications

Reporting & Statistics

Reminders

Event Management

Customizable Templates

Calendar Sync

Food Delivery Dispatching

Billing & Invoicing

Accounting Integration

Event Calendar

Delivery Tracking

Real Time Reporting

Customizable Branding

Reporting/Analytics

Contact Database

Banquet Management

Order Tracking

Order Processing

Quotes/Estimates

Drag & Drop

Third-Party Integrations

Task Management

Inventory Management

Loyalty Program

Self Service Portal

Email Marketing

Employee Management

Status Tracking

Payment Processing

Order Entry

Activity Tracking

Real-Time Monitoring

Route Optimization

Electronic Signature

Credit Card Processing

Geolocation

Route Management

Inventory Tracking

Real Time Data

Historical Reporting

Recurring Orders

Real-Time Notifications

Real-Time Updates

Customer History

Point of Sale (POS)

Location Tracking

For Catering Businesses

Dispatch Management

Room Booking

Promotions Management

Facility Management

Event Scheduling

Interactive Reports

Web browser (OS agnostic)

Online Ordering Plus:  $99 per month

Pro: $179 per month

Pro Plus: $199 per month

Marketing Pro Plus: $229 per month

Email/Help Desk

Knowledge Base

Phone Support

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

CaterZen

Live Online

Webinars

Documentation

Videos

#1 Guest and Event Management Software for Hospitality

Managing and booking events is stressful. Tripleseat powers restaurants, hotels, and unique/special venues to book more catering, group, and event business and will increase sales without increasing your workload.

Tripleseat has helped more than 11,000 venues increase their sales by 30% or more and takes the stress and friction out of planning events.

Who We Serve

With our hospitality experience, Tripleseat knows there isn’t a one-size-fits-all solution for booking and events. To remedy that, we’ve tailored our service to meet specific demands across a wide range of establishments:

-Fine Dining
-Casual Dining
-Catering
-Bar & Nightclub
-Hotels
-Fast Casual
-Enterprise

Our Products

-Restaurants & Unique/Special Venues: Keep your team in the loop to stay on top of event details and payments. Comprehensive reporting helps you identify areas to improve sales and efficiency.

-Tripleseat Hotels: Streamline your day-to-day workload with a simplified group sales process while supporting all your essential app integrations.

-EventUp: Connect to an industry network to accelerate your event business. Our directory helps you grow your brand and connect to millions of potential new leads to drive revenue and grow your events business. The largest venue directory connecting you to millions of potential new leads to help drive revenue and grow your events business.

-Tripleseat+ Direct: Enable clients to book their events with your business easily. We provide customers a simple online booking solution from your website, social media, or EventUp.com.

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