brightwheel vs CRAFTS

RATING:

4.7

(3152)

brightwheel has 3152 reviews and a rating of 4.66 / 5 stars vs CRAFTS which has 17 reviews and a rating of 4.88 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.7 (3152)
4.9 (17)
Ease-of-Use
4.5 / 5
5 / 5
Value for Money
4.5 / 5
5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
June 23, 2024
June 12, 2024
Pros/Cons
  • Pros

  • This software was easily integrated into our program and my parents like it. Billing helped reclaim employee time and help parents pay faster.
  • It is convenient and the cost is affordable. The parents and staff love it.
  • Cons

  • I dislike that you are unable to see your punch in and punch out time. You should be able to see your location at all time.
  • I work for a company that uses Brightwheel and I firmly believe that this app and others like it are awful. They enable helicopter parenting, distract teachers, and set a bad example for children.
Read all user reviews
  • Pros

  • It is very user friendly. Everything you need is clearly laid out for you.
  • It makes the communication with the children's parents easier. We can also have easy access to child details, attendance, and observation tracking.
  • Cons

  • Transitioning online was a challenge and needed some adaptation but the team was there to guide through which made it way less intimidating.
  • The staff login in has been difficult to implement at this time.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Explore product images
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2021

N/A
Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos