Servant Keeper vs TouchPoint

Servant Keeper has 632 reviews and a rating of 4.65 / 5 vs TouchPoint which has 240 reviews and a rating of 4.31 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.65 / 5 (632)

4.31 / 5 (240)

Ease-of-Use

4.5 / 5

4.0 / 5

Value for Money

4.5 / 5

4.0 / 5

Customer Support

5.0 / 5

4.5 / 5

Functionality

4.5 / 5

4.0 / 5

Last Review Written

February 26, 2021

February 8, 2021

Pros/Cons

  • Pros

  • Easy to use. Very versatile. The support is incredible, excellent!

  • Easy to use, good technical help, price is great, easy to learn. Not too long of a wait time to get help

  • Cons

  • I would like a little bit more ability to customize reports, but there is a wide range of reports to choose from!

  • It can be a little complicated in certain areas, but the frustration is minimal compared to how great the product is.

  • Pros

  • It's easy to use and very helpful tool for our ministry.

  • Really easy to work for a non printer check in, really easy to look up people, really easy to create new classes.

  • Cons

  • Check-in could be more customizable, app is very good, but just links a number of things back to the church website instead of having the information native to the app.

  • Ease of use still has a little ways to go, but this is an area of pretty constant improvement for them.

Pricing

Pricing Range

Product Demo & Screenshots

Advisor Recommendations & User Awards

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos