ArcGIS

Freshservice

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Ratings & Reviews

Overall Rating

4.55 / 5 (348)

4.54 / 5 (368)

Ease-of-Use

4.0 / 5

4.5 / 5

Value for Money

4.0 / 5

4.5 / 5

Customer Support

4.0 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Reviewed

August 4, 2020

May 4, 2020

Pros/Cons

  • Pros

  • It is very easy to use and there is a lot of help information for the use of new tools, such as the adaptation of new projection according to our desired parameters

  • It does a great job with tracking and mapping what we need in the field.

  • Cons

  • Using arcgis at first can ve really overwhelming as it is not easy, you need to spend a lot of time learning it but since there are lots of tutorials online it is not that big of an issue.

  • The Software package is not cheap but it doesn't mean it is not worth it. The people who can afford it will definitely have access to the best platform that the money can buy.

  • Pros

  • It's powerful and easy to use It's fast and stable It works well with all major browsers It's updated frequently with new functionality The support is very responsive and effective

  • Simple interface that is clean and easy to navigate. Good pricing.

  • Cons

  • The project management part in Freshservice is okay for small companies, but lacks a few features you need when managing bigger projects.

  • Automation rule are restricted in what they can use (eg you can't use tags on any rules). Project management has clearly been dropped, which is disapointing.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

FrontRunners

2020

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots