Booqable

RATING:

4.8

(588)

About Booqable

Booqable is cloud-based rental software that includes a website builder, rental management features, and a mobile app for iOS and Android. The software allows users to create a professional website with a dedicated online booking system for equipment rentals. The management tools and mobile apps enable users to automate repetitive tasks and manage rentals from anywhere: stores, warehouses, or on the go. Booqable serves many industries, with customers renting out event decor, party items, camera equipment, bikes, outdoor gear, IT equipment, power tools, construction equipment, clothing, and more. Additionally, Booqable can be integrated with various third-party services, such as Stripe, PayPal, WordPress, and Zapier, and offers an API.

Booqable Pricing

Booqable offers three pricing plans for different team sizes and needs. Essential: $29/month (billed annually) or $35/month (billed monthly). Pro: $79/month (billed annually) or $95/month (billed monthly). Premium: $249/month (billed annually) or $299/month (billed monthly). All plans include unlimited products, orders, and customers. No hidden fees, no commission.

Starting price: 

$29.00 per month

Free trial: 

Available

Free version: 

Not Available

Allow your customers to book and pay in advance by showing them what’s available in real-time. Booqable offers a rental website builder and integrations with WordPress, Shopify, Squarespace, and more.

Booqable Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

4.5

Most Helpful Reviews for Booqable

1 - 5 of 585 Reviews

Mark

1 employee

Used unspecified

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed December 2023

Booqable Review: Easy to use interface

User Profile

Justin J

Verified reviewer

Entertainment

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2017

Just the equipment management software I've been dreaming of

Time savings and management. Simple as that.

PROS

Number 1 - Customer support. I've never dealt with a company who works with you on such a personal level and takes care of basically anything you ask for. These guys are true professionals. After that, its all still so great. The fact that I can manage my inventory, while also populating my website and show what equipment is available to rent saves me an insane amount of time. On top of that, it's integrated with quoting and invoicing. You work out of one database and are able to use it over multiple uses. It honestly couldn't be easier or time saving.

CONS

There aren't many issues that I have with this software. One of things I brought up was to have the calendar subscription for iCal or Google Calendar show not only the Reserved items, but also what items are Concepts. The built in calendar works great when you're on a computer. But when I need to use my mobile, I generally look to my Google Calendar to get a quick glance of whats going on. Going on all of that, a stand alone app would be great as well. These aren't really cons, just things that would improve the experience.

Vendor Response

Thanks for the compliments Justin, both on our rental software and our team, that means a lot to us :-) Regarding the calendar; we just released an update that should make it a lot easier to see the status of your orders on the go. Hope that helps! Cheers!

Replied November 2017

User Profile

Christopher

Verified reviewer

Media Production, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed January 2020

Booqable Helps us organize our rental business

It has been a good experience as our business grows. We really need the package integration and faster customer support (it has been promised to us for almost 2 years) Overall it has been an easy to use flexible program and we do like it.

PROS

I like the cloud application allowing us to use it anywhere on any device. We use it on iPads on the rental floor, laptops and desktops on our network. The tracking is good for knowing what gear is available or not. generating invoices, quotes, etc are very well done.

CONS

Needs much better integration for package creation. We offer items both individually and as part of a package with extremely high values ($100,000+ per package) and we need to be able to track every component of a package separately. We hate losing a small piece that may cost $1000 or more and we didn't have it barcoded in separately on a check out. Also it has a hard time integrating with Quickbooks and other accounting software. This would be a big improvement. We also want it to have different levels of user interface. We don't need the rental prep techs to see pricing but want them to be able to check in and out gear.

Reason for choosing Booqable

Pricing and support was a major factor. We also felt Booqable would be more flexible.

Reasons for switching to Booqable

Needed to upgrade to better system

Nora

Motion Pictures and Film, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2024

The best system I have used

Overall, Booqable has been an enormous help with our rental and our business. I have used different platforms at my previous jobs, and none were as good as Booqable.

PROS

The application is very user-friendly. The features have improved a lot during the nearly-two years that we have been using it. The best thing about Booqable is their incredible customer service. I always get a reply very promptly with perfect information. Also, I really like the new feature with "Collections" so we can separate our inventory into two main categories.

CONS

Sometimes there are some glitches that have not been addressed yet. For example, when you want to delete an item from the inventory, sometimes there is a warning sign and you can't delete it, but it doesn't tell you why you can't delete it (probably because it is in some other bundle or in someone's order, but you need to do a lot of searching to find the problem). Also I would really like it if it was possible to add bundles inside other bundles. Like some "super bundles" are a combination of three other bundles, but unfortunately I have to add every item from each of the three other bundles individually, which wastes time.

User Profile

Jessie Bell

Verified reviewer

Hospitality, 1 employee

Used less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

2

Reviewed January 2019

Great for rental business, but lacks nuance

It really is great software for helping rental businesses manage their inventory online, and allows customers to shop and reserve those rental items. However, it lacks a bit of nuance and forces you to find work-arounds if you need something that isn't strictly for rentals. Also a huge turn off is the lack of security deposit feature, which seems ridiculous to me.

PROS

This software does a great job providing solutions for rental businesses. My client originally had a Woo Commerce account connected to her site to help manage her rental business, and it was basically one big work around. Woo Commerce had a rental option, but it clearly wasn't built for the rental business and was insanely expensive. Booqable solved this and provides great, easy to use software for renting out items to businesses.

CONS

It lacks nuance - for example, it has no feature to take security deposits. Customers either have to pay for their whole order up front, or you have to invoice them for the security deposit and then for the final payment...for a rental business, this seems silly. Booqable help says they will "take my suggestion" for further development. For payments, you either have to turn payments on checkout on or off - for my client, she offers retail items and rental items. Because Booqable doesn't have a security deposit feature, we had to turn payments on checkout off. But now we cannot allow our customers to buy through our site. Customer support suggested that we turn on Squarespace commerce...which means there would be two different shopping carts on our site: one for rentals and one for retail, which is an absolutely insane suggestion to me.

Vendor Response

Thanks for your honest feedback, Jessie. We appreciate your thoughts on the security deposit and payment features. I can share some more info with you about the development of down payments. It's almost ready for release. Keep an eye on your changelog, as we're planning on shipping within a month. Stay tuned :)

Replied February 2019