About Cetaris

Cetaris Fleet is a cloud-based solution that helps businesses streamline maintenance operations for vehicles through data capturing and analysis. Key features include fleet maintenance, preventative maintenance, inventory management and warranty tracking. Designed for repair shops, bus, retail, grocery, oil and gas, transportation and construction sectors, Cetaris Fleet allows users to conduct standard repairs and increase labor productivity. It comes with an original equipment manufacturer (OEM) reimbursement solution, which enables firms to highlight warrantable service parts and assets directly from system. Additionally, it helps enterprises manage payments of suppliers on basis of trial balance reports and forecast resource allocation. Cetaris Fleet provi...
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Cetaris User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

5

Functionality

4.5

Showing 1 - 5 of 12 reviews

Anonymous

Verified reviewer

Company size: 201-500 employees

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered

Ease-of-use

5

Functionality

5

Reviewed September 2019

Cetaris Fleet - Built from a Business Point of View

Our primary business goals was to transition our shop structure of a "break/fix" to a "preventative maintenance" organization. As a result of the Cetaris implementation we realized a 51% reduction in road failures and a 15% reduction in maintenance costs within the first 18 months.

Pros

At its core, Cetaris Fleet is a product that was built from a business point of view. The underlying capabilities of the software helped change the way we think about our business. Not only does the software provide features that help automate preventative maintenance, repairs, parts, and warranty. It did it in a way that recognized our ultimate success was reliant on user adoption and our ability to show measurable return on each investment.

Cons

We moved the company from a non-computerized show to a shop that was fully automated. It would have been helpful to have more of an "get started" version of the product that provided us a set of guidelines to get started with.

Reasons for choosing Cetaris

The primary difference was the breadth of features. Cetaris Fleet offers us a total cost of ownership approach to fleet maintenance vs. basic work orders and parts management. We also chose Cetaris based on the reputation they had with existing customers.

Steve

US Xpress

Verified reviewer

Company size: 5,001-10,000 employees

Industry: Transportation/Trucking/Railroad

Time used: More than 2 years

Ease-of-use

4

Value for money

4

Customer support

5

Functionality

4

Reviewed December 2019

Long time user

Overall the experience has been excellent. Customer service is quick and responsive and goes beyond the call of duty when needed. The data from the system helps us track maintenance costs and equipment performance.

Pros

Software is very detailed and gathers data down to the component level of the repair. Data is easy to retrieve and use by management and shop level personnel.

Cons

Some screens are a little busy but that is to be expected for the level of detail that is collected

Reasons for choosing Cetaris

Cetaris was more detailed and the company had a better continuous improvement attitude. Customer support was much better

Reasons for switching to Cetaris

Switch was made in 2005 and it was to upgrade to a windows platform

Harsha

Conceptia software technologies

Verified reviewer

Company size: 201-500 employees

Industry: Information Services

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered

Ease-of-use

5

Value for money

4

Customer support

5

Functionality

4

Reviewed May 2021

The best platform to maintain the software system and maintain the system economy .

This platform is a supportive during implementation and maintenance and management of different stages of costs.

Pros

This overall platform helps in saving the major time in maintaining the cost and the system. The cost tracking and billing and the complete cost management can be done very easily in this particular tool.

Cons

This platform need to be worked off-line and some of the screens will be delayed due to some network issues.

Reasons for switching to Cetaris

Wanted to check the ease and the customer service of other platforms

James

U.S. Xpress, Inc.

Verified reviewer

Company size: 1,001-5,000 employees

Industry: Transportation/Trucking/Railroad

Time used: More than 2 years

Ease-of-use

5

Value for money

3

Customer support

5

Functionality

4

Reviewed December 2019

Good Application

Out of the box a user can expect many ways to keep up with the maintenance of their assets. If an end user does run into issues or has questions customer support is great. Feedback is typically quick.

Pros

Good solid software out of the box. Dependable customer support to answer questions about current versions or future versions

Cons

Cost to make changes/improvements to the system if an opportunity is identified.

Reasons for choosing Cetaris

Better upfront presentation of product and implementation support.

marcus

Gulf Relay LLC

Verified reviewer

Company size: 201-500 employees

Industry: Transportation/Trucking/Railroad

Time used: Less than 12 months

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Reviewed December 2019

Excellence

Pros

The ease of use with phenomenal ROI. Reporting, scheduling and support are exceptional.

Cons

That you can not reserve a part to a specific unit until it is able to return to terminal.

Reasons for switching to Cetaris

Was holding our business and capabilities back.

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