The product is easy to use but can improve of functionality.

Continued development and customer service focused.

The downtimes with the parent server can lead to loss of time.

I love the ease of use and the gear towards healthcare.

Outstanding continued support is one of their strongest points, and their staff members are focused on helping hospitals make these tricky transitions.

Support staff at FSI are readily available and always willing to customize software and generate custom reports as requested.

Ve worked with FSI CMMS being implemented at a few clients from conception to rollout and the staff has been great and seeing the evolution of the program has been amazing.

The product is outstanding and easy to work with for users. The people behind the product are exceptional, and make each customer feel important.

One of the many terrific features of FSI’s CMS platform is it’s functionality in maintaining and tracking your companies assets.

On occasion, more granular reporting on individual hospitals within the system was sometimes difficult to obtain.

We use CMS rounding for environments of care rounding right now. I know our behavioral health department has also used CMS rounding, they worked directly with FSI’s team to build what they needed.

We appreciate work order history and the ability to schedule our work.

Whatever we need to find, it’s there. We’ve been growing by leaps and bounds, acquiring real estate, leasing buildings, building buildings, buying buildings.

No history of large moves. Developers need more input from end users.

They have a great team that is very supportive. There is no Question they can not answer.

It was encouraging to see that they were still scaled to that level where they would help us out, and whatever package we needed, they committed to getting it done.

We now have the data to drive real change within the organization. No Work Gets Done Without a Workorder.

Sometimes things appear to go missing and we're not sure why. We think something works one way but it doesn't and then it doesn't make sense.

M working on cancelling our account but the customer service is what ruining my relationship with FIXX.

There are two items of frustration. Creating reports in Fiix is a giant pain.

Helps to manage assets and schedules quite well. Tracking is simple  to use and nice and functional.

Fiix support seems to be very limited. For example, the search function in RFQs does not search the supplier, it is searching an address field, rendering it virtually useless.

I am impressed with the user friendliness of the software and the ability of it to cover a range of needs.

We use only a small portion of the software's capabilities. Does an excellent job for the cost.

An additional bonus with FIIX is that the support team is vey friendly and helpful in answering any questions and resolving any issues.

I liked how easy it was to create items within this system. This will be a great system for a new business, existing business or in our case, a rapidly expanding business.

They have also refused to refund monies we paid for training despite acknowledging that the training has not been done - which is just theft.

It is quite user friendly for a powerful tool which has been great when building out the Facility and officially implementing Fiix.

The software lays out the asset structure in an easy to use way. Keeps a great history on all work orders and changes made to assets.

Could be more integration between requester and manager. Some communication is lost after the work order is assigned.

Having the ability to have all information in one database is extremely important for our company during our audits. This product is very good.

We have had a great experience with Fiix and have seen an increase in up time and an increase in our preventative maintenance completion.

I love the cross-integration between my field technicians, accounting, and warehousing.

When used correctly by our facility staff, it is a great tool and will help us take better care of our properties and equipment.

Ease of use, Customer service, reports, etc. In fact the CMMS is really simple and efficient.

Migrating inventory data from one system to another was an epic failure. It ended up being useless data and all had to be re-entered.

I quit using Fiix about 4 months into our second year. Lots of time lost entering in the information sadly.

Graphical presentation was very poor, the way numbers are showing it required proper graphical representation with few colours.

I have enjoyed working with the reps at Fixx. Any time I have had questions either with technical support or licensing, they have been professional and courteous in answering.

US Dollar

The best cloud-based computerized maintenance management software (CMMS) and on-site services purpose-built for healthcare providers.  

FSI’s solutions actively manage over 400 million ft2 of hospital space each year to empower maintenance teams with unified, intelligent maintenance tools needed to stay ahead of disruptions and optimize resources. 

FSI has led the development of on-site data collection and standardization best practices that have been adopted by leading healthcare systems and professional bodies, such as the American Society for Healthcare Engineering (ASHE).

Supported operating systems: 

OG Agnostic - runs on any operating system



LongDescription

Status Tracking

Barcode/Ticket Scanning

Asset Accounting

Customizable Reports

Access Controls/Permissions

Activity Tracking

Equipment Management

Task Scheduling

Space Management

Scheduling

Data Import/Export

Multi-Location

Audit Trail

Technician Management

Mobile Access

Fixed Asset Management

Inventory Tracking

Compliance Management

Maintenance Management

Preventive Maintenance

Service History

For Schools

Residential Properties

Asset Tracking

Activity Dashboard

Inspection Management

Alerts/Notifications

Equipment Maintenance

Reporting & Statistics

Work Order Management

Asset Lifecycle Management

Facility Scheduling

Inventory Control

Reporting/Analytics

Commercial Properties

Room Scheduling

Remote Access/Control

Predictive Maintenance

Third Party Integrations

Maintenance Scheduling

Task Management

Document Management

Inventory Management

Calibration Management

Equipment Tracking

Asset Planning

Work Order Creation

Barcoding/RFID

User Management

Customizable Fields

Real Time Notifications

Real-time Updates

Work History

Automated Scheduling

Job Tracking

Tagging

Asset Assignment

Job Management

Appointment Management

Location Tracking

Facility Asset Management

For Mechanical Equipment

Dispatch Management

Web browser (OS agnostic)

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

2-10

11-50

51-200

201-500

501-1000

FSI CMMS

In Person

Live Online

Webinars

Documentation

Videos

Fiix is a cloud-based computerized maintenance management system (CMMS) that helps businesses organize their maintenance departments, get on top of maintenance backlog, and work towards preventive maintenance.


The CMMS helps manage work orders and physical assets, schedules, tracks maintenance and keeps detailed records of asset performance and maintenance history. Other features include inventory tracking, parts and supplies management, an interactive calendar, printable QR codes for easy asset tagging, customizable reports, multi-site management, ERP integrations, and more.


Fiix is a web-based solution, aiding in setup and automatic updates. All users also get access to the Fiix mobile app, which puts the CMMS into the hands of technicians in the field. The system is compatible with Mac and Windows operating systems and any iOS or Android mobile device.



Purchase Order Management

Mobile Alerts

Document Storage

Repair Tracking

Electronic Signature

Scheduled/Automated Reports

Resource Management

Calendar Management

Barcode Printing

Barcode Recognition

Downtime Tracking

Facility Management

Cost Tracking

Real Time Data

Performance Metrics

Historical Reporting

Vendor Management

Benchmarking

Role-Based Permissions

AI/Machine Learning

Workflow Management

Real Time Updates

Parts Management

Reminders

Asset Categorization

QR Codes

Job Scheduling

Accounting Integration

Root Cause Analysis

Real Time Reporting

To-Do List

Monitoring

Incident Management

Warranty Tracking

Quotes/Estimates

Drag & Drop

Purchasing & Receiving

Check-in/Check-out

Search/Filter

Vehicle Information

Real Time Monitoring

For Airlines

Digital Signature

KPI Monitoring

Audit Management

Single Sign On

Real Time Analytics

Manufacturing Inventory Management

Mac OS

Windows 8

Windows 10

Basic: $45 per user, per month.
Professional: $75 per user, per month.
Enterprise: Custom pricing.


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