FSI CMMS
About FSI CMMS
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FSI CMMS Pricing
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Most Helpful Reviews for FSI CMMS
1 - 5 of 31 Reviews
Dennis
Hospital & Health Care, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2022
Best CMMS Software I've Used
FSI's product is one of the easiest software's I've used.
PROSFSI's software is easy to navigate and use. It's not overly complicated but gives you all the necessary features you would need in a CMMS.
CONSThe reporting module has to be my least favorite. The reports are pre-configured and there are hundreds of them making it difficult to find the one you need.
Reason for choosing FSI CMMS
Ease of use and features available at the time.
Reasons for switching to FSI CMMS
Corporate Decision
Vendor Response
Thank you very much for your review Dennis; we're happy to hear that you're enjoying using our CMMS. We'd love to set up some time to go over our reporting modules and make sure that you see what you need. Please feel free to email us at support@fsiservices.com. Someone from our team will be ready to answer any specific questions you might have or walk through the reports you need. Thanks again.
Replied April 2022
Chuck
Education Management, 10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed September 2022
Great Customization
Great product, but Customer Service can be spotty. You need to document any problems down to the most minute detail depending on the issue.
PROSBuilding this software was a blast and allowed us to tailor the software to our needs.
CONSWe need better Accounting features and a better Project Management module.
Reasons for switching to FSI CMMS
AiM was not developing at a pace congruent with peer software companies
Vendor Response
Hi Chuck - thanks for your review of CMS. Customization and working with various user needs are important to our team, so we're happy to hear that's an area that's stood out for you. Our goal is to provide excellent customer support, so please continue to contact us via email or phone - we'll do everything we can to find a solution.
Replied October 2022
Keilon
Facilities Services, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed August 2021
Review
The product is easy to use but can improve of functionality
CONSProduct is slow. Have to run in separate browsers for workflow. Slow turn around on build requests. No history of large moves. Developers need more input from end users
Vendor Response
Thank you so much for your honest feedback, Keilon. As you know, FSI is continuously updating our suite of products based on customer input and releasing them on a monthly basis. Our team will discuss these issues on our next weekly call with you and your team.
Replied September 2021
Bill
Hospital & Health Care, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
FSI’s CMS is the BEST CMMS software out there!!
It makes me look good!!
PROSIt is very intuitive and extremely simple to use.
CONSI haven’t found anything yet, I am still looking.
Reason for choosing FSI CMMS
We spent 5 minutes with FSI and the decision made.
Nancy
Hospital & Health Care, 10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
CMS Review
So far very satisfied
PROSHow friendly use it is. And the team that help us with training
CONSThe common problem doesn’t let us assign techs in that settings
Reasons for switching to FSI CMMS
It was a disaster using WebTMA. We needed something clean organized and professional
