FSI CMMS
About FSI CMMS
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FSI CMMS Pricing
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Most Helpful Reviews for FSI CMMS
1 - 5 of 25 Reviews
Dennis
Hospital & Health Care, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2022
Best CMMS Software I've Used
FSI's product is one of the easiest software's I've used.
PROSFSI's software is easy to navigate and use. It's not overly complicated but gives you all the necessary features you would need in a CMMS.
CONSThe reporting module has to be my least favorite. The reports are pre-configured and there are hundreds of them making it difficult to find the one you need.
Reason for choosing FSI CMMS
Ease of use and features available at the time.
Reasons for switching to FSI CMMS
Corporate Decision
Vendor Response
Thank you very much for your review Dennis; we're happy to hear that you're enjoying using our CMMS. We'd love to set up some time to go over our reporting modules and make sure that you see what you need. Please feel free to email us at support@fsiservices.com. Someone from our team will be ready to answer any specific questions you might have or walk through the reports you need. Thanks again.
Replied April 2022
Chuck
Education Management, 10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed September 2022
Great Customization
Great product, but Customer Service can be spotty. You need to document any problems down to the most minute detail depending on the issue.
PROSBuilding this software was a blast and allowed us to tailor the software to our needs.
CONSWe need better Accounting features and a better Project Management module.
Reasons for switching to FSI CMMS
AiM was not developing at a pace congruent with peer software companies
Vendor Response
Hi Chuck - thanks for your review of CMS. Customization and working with various user needs are important to our team, so we're happy to hear that's an area that's stood out for you. Our goal is to provide excellent customer support, so please continue to contact us via email or phone - we'll do everything we can to find a solution.
Replied October 2022
Keilon
Facilities Services, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed August 2021
Review
The product is easy to use but can improve of functionality
CONSProduct is slow. Have to run in separate browsers for workflow. Slow turn around on build requests. No history of large moves. Developers need more input from end users
Vendor Response
Thank you so much for your honest feedback, Keilon. As you know, FSI is continuously updating our suite of products based on customer input and releasing them on a monthly basis. Our team will discuss these issues on our next weekly call with you and your team.
Replied September 2021
Justine
Environmental Services, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
FSI CMMS is a key component for my healthcare department
I am helping to build out the locations and log assets for our clinics (over 20) and this program is so intuitive and customizable. The support team is quick to answer my concerns and confusion and questions and [SENSITIVE CONTENT] is great to respond with answers and resources and I appreciate this company and value their business and experience and hope to keep growing with them.
PROSIn my opinion, FSI CMMS is a key tool for all healthcare departments and any entity that needs to track their asset maintenance and work done in their facilities on consistent schedules for compliance, leveraged decision making and success from becoming more efficient as a whole.
CONSI think the cms tech could become more user friendly in the way of simplifying the language for on the floor techs and even offering some of the wording in other languages would be great.
Vendor Response
Thanks Justine - customers like you that grow along with us are what sets us apart from other CMMS platforms. We're happy to hear CMS is a key tool for your teams, and we've noted your recommendation around simplified and alternative languages.
Replied November 2022
Paul
Hospital & Health Care, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
FSI is the right choice when picking a custom maintenance software pckage
One of the many terrific features of FSI’s CMS platform is it’s functionality in maintaining and tracking your companies assets. From tracking life expectancy to replacement costs and everything in between, there’s really no excuse why a company shouldn’t be prepared to replace that 20 year old piece of equipment when the time comes.
CONSIt’s difficult to come up with a con for this product given the amount of pros that it has. If I had to choose something, I would say the volume of capabilities this software has can be intimidating for new users until they spend time in it.
Reasons for switching to FSI CMMS
Unknown as I was not part of the planning and implementation stages.
Vendor Response
Paul, thanks for your review! It's constructive feedback to know there can be a learning curve for new users, and we're working on different ways to help first-timers get acclimated quickly with the platform. Thanks for being an FSI partner.
Replied November 2022
