FSI CMMS Software

Find out more:

1

Recommendations

Find out more:

About FSI CMMS

The best cloud-based computerized maintenance management software (CMMS) and on-site services purpose-built for healthcare providers. FSI’s solutions actively manage over 400 million ft2 of hospital space each year to empower maintenance teams with unified, intelligent maintenance tools needed to stay ahead of disruptions and optimize resources. FSI has led the development of on-site data collection and standardization best practices that have been adopted by leading healthcare systems and professional bodies, such as the American Society for Healthcare Engineering (ASHE). Supported operating systems: OG Agnostic - runs on any operating system ...

FSI CMMS Pricing

Contact FSI for pricing details.

Free trial: 

Not Available

Free version: 

Not Available

Close

Image 1 of 5

Facilities Survey CMS work order creation screenshot

Headshot of Software Advice Advisor

Find the right CMMS Software for you.

What key features are most important to you in CMMS Software?

FSI CMMS User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

5

Customer support

4.5

Functionality

4.5

Showing 1 - 5 of 11 reviews

Ann

Yale New Haven Health

Verified reviewer

Company size: 10,000+ employees

Industry: Hospital & Health Care

Time used: More than 2 years

Review Source

This review was submitted organically. No incentive was offered

Ease-of-use

5

Value for money

5

Customer support

4

Functionality

5

Reviewed May 2021

Best in Class

FSI brings a lot of best practices into your maintenance program, and that's really what we used. Their partnership with Enstoa and standardization of the CMMS helped us make sure that we were all on the same track. Before we had FSI, we were only able to account for 30 percent of work. Now, we're able to charge 80 percent to work orders, which is huge. For some of our hospital locations, FSI sent staff to perform asset collection and asset tagging. Then, Enstoa helped extract, standardize and migrate our historical CMMS data from our old systems. They also worked with our teams focusing on regulatory, change management, and work order management to identify high-level designs for each workflow.

Pros

Outside of just the work order management module, I think CMS rounding and CMS view are great. There's a lot of opportunity for other departments to use it as well, not just engineering. We use CMS rounding for environments of care rounding right now. I know our behavioral health department has also used CMS rounding, they worked directly with FSI’s team to build what they needed.

Cons

It would be great if there was a way to easily transfer requests to our facilities design and construction office, who uses a different system to manage work and projects. Not so much a con but possibly an opportunity for a future integration.

Reasons for switching to FSI CMMS

We made the strategic decision to standardize our CMMS applications across the health system in an effort to streamline processes and really begin using our data to make informed decisions about our building systems and assets. We definitely made the correct choice by selecting FSI and working hand in hand with Enstoa to align with best in class practices and industry standards.

Jim

UPMC Pinnacle

Verified reviewer

Company size: 10,000+ employees

Industry: Hospital & Health Care

Time used: More than 2 years

Review Source

This review was submitted organically. No incentive was offered

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Reviewed April 2021

Continued development and customer service focused

The product is outstanding and easy to work with for users. The people behind the product are exceptional, and make each customer feel important. You will want to be part of the FSI family.

Pros

I’m a huge fan of FSI. Their customer service is beyond anything I’ve ever experienced, especially from software companies. Outstanding continued support is one of their strongest points, and their staff members are focused on helping hospitals make these tricky transitions. When I have a question, I know exactly who to contact. FSI’s CMMS allows for incredibly accurate, actionable reporting. Leadership can sit in the office and switch from hospital segment to segment in a minute. We can view how many work orders each site is getting, the type of work requests they're getting because our data were consistent across all hospitals. That was a massive benefit of bringing on one standardized CMMS because you can get everyone on the same page for reporting, evaluating staffing levels, and understanding what types of work are getting done, and where.

Cons

Honestly not much I've found not to like. We've been customers since Fall 2012 and there has been constant development and improvement to the entire package with continued growth of features.

Reasons for switching to FSI CMMS

We needed better reporting capabilities, and ease of online request to satisfactorily handle our customers needs. We also moved away from the need to shuffle papers to document our work.

Joe

Encompass Health Corp.

Verified reviewer

Company size: 10,000+ employees

Industry: Hospital & Health Care

Time used: More than 2 years

Review Source

This review was submitted organically. No incentive was offered

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Reviewed August 2021

Invaluable for regulatory compliance management

We use the software as a compliance management tool as well as for maintenance management purposes.

Pros

We implemented this software across 135 hospitals and continue to do so. The product enables our organization to standardize customized preventive maintenance and planned event procedures and schedules which can be updated companywide as needed in real time. Support staff at FSI are readily available and always willing to customize software and generate custom reports as requested.

Cons

On occasion, more granular reporting on individual hospitals within the system was sometimes difficult to obtain.

Reasons for choosing FSI CMMS

Existing client recommendations, customer service, flexibility, and availability of custom applications.

Reasons for switching to FSI CMMS

We were looking for an enterprise system to facilitate standardized methodologies aimed at improving efficiency, accountability, and regulatory compliance.

Keilon

Medxcel

Verified reviewer

Company size: 201-500 employees

Industry: Facilities Services

Time used: More than 2 years

Review Source

This review was submitted organically. No incentive was offered

Ease-of-use

3

Customer support

2

Functionality

3

Reviewed August 2021

Review

Pros

The product is easy to use but can improve of functionality

Cons

Product is slow. Have to run in separate browsers for workflow. Slow turn around on build requests. No history of large moves. Developers need more input from end users

Response from FSI

Thank you so much for your honest feedback, Keilon. As you know, FSI is continuously updating our suite of products based on customer input and releasing them on a monthly basis. Our team will discuss these issues on our next weekly call with you and your team.

Replied September 2021

DONNA

Arnot Ogden Medical Center

Verified reviewer

Company size: 1,001-5,000 employees

Industry: Hospital & Health Care

Time used: More than 2 years

Review Source

This review was submitted organically. No incentive was offered

Ease-of-use

4

Value for money

5

Customer support

5

Functionality

4

Reviewed August 2021

FSI Review

I am constantly on/in FSI doing various things. I like this system. I do like the training available but the presentors go so fast it is very, very difficult to keep up especially when they are switching in between screens. I know they only have so much time so maybe they should break it down into multiple webinars so people can comprehend/follow what they are talking about

Pros

I have always used FSI since in this position. I am in it from dawn to dusk. I use Work Orders, Assets and Procedures/Schedules the most. Reports I only use a few because they don't always give me the info I want so I just go thru work orders. Plus you have to look a each report to see what info it is providing and the layout of it.

Cons

Report Option is not my favorite because I have difficulty getting what I want and I have to look through each report to see its layout and information provided

Reasons for choosing FSI CMMS

was not involved

Popular FSI CMMS Comparisons