M working on cancelling our account but the customer service is what ruining my relationship with FIXX.

There are two items of frustration. Creating reports in Fiix is a giant pain.

Helps to manage assets and schedules quite well. Tracking is simple  to use and nice and functional.

Fiix support seems to be very limited. For example, the search function in RFQs does not search the supplier, it is searching an address field, rendering it virtually useless.

I am impressed with the user friendliness of the software and the ability of it to cover a range of needs.

We use only a small portion of the software's capabilities. Does an excellent job for the cost.

An additional bonus with FIIX is that the support team is vey friendly and helpful in answering any questions and resolving any issues.

I liked how easy it was to create items within this system. This will be a great system for a new business, existing business or in our case, a rapidly expanding business.

They have also refused to refund monies we paid for training despite acknowledging that the training has not been done - which is just theft.

It is quite user friendly for a powerful tool which has been great when building out the Facility and officially implementing Fiix.

The software lays out the asset structure in an easy to use way. Keeps a great history on all work orders and changes made to assets.

Could be more integration between requester and manager. Some communication is lost after the work order is assigned.

Having the ability to have all information in one database is extremely important for our company during our audits. This product is very good.

We have had a great experience with Fiix and have seen an increase in up time and an increase in our preventative maintenance completion.

I love the cross-integration between my field technicians, accounting, and warehousing.

When used correctly by our facility staff, it is a great tool and will help us take better care of our properties and equipment.

Ease of use, Customer service, reports, etc. In fact the CMMS is really simple and efficient.

Migrating inventory data from one system to another was an epic failure. It ended up being useless data and all had to be re-entered.

I quit using Fiix about 4 months into our second year. Lots of time lost entering in the information sadly.

Graphical presentation was very poor, the way numbers are showing it required proper graphical representation with few colours.

I have enjoyed working with the reps at Fixx. Any time I have had questions either with technical support or licensing, they have been professional and courteous in answering.

We really like their staff. They are completely US based, super friendly, and have the kind of customer service that all companies should strive for.

Have not come across anything I dislike about the software.

Customer assistance has been great and helpful. Doing a the basic tool tracking is simple.

They always walked through everything. I would highly recommend this software for anyone that keeps track of equipment and/or supplies.

After researching several companies and demos of different products, we like GigaTrak the best not only for ease of use but also the price. They do not charge per asset like many others do.

I have found no bugs and the occasional update is to actually enhance the product not fix it.

Logically placing things under the right menus. Very easy to check in/check out and place those items into warehouses , if needed.

Easy to use, you can track the tool history, good customer service and support. Cost is good for the value.

I like that they offer both options and dont push to Cloud. I also like their customer service since the purchase.

It is difficult to use the device. Many users were very frustrated.

When looking into software for handling tracking of our equipment, this one seemed to be the best for our needs.

It help reduce the cost of tools that are tracked now compare to log sheets and gives a better instant report that is required sometimes.

The software is easy to learn, the reports to track maintenance are awesome this software is easy to use great value for the price.

Their website has a great knowledge base, contains apply defined and specific videos which can be used as reference materials when looking on how to do something.

They do have exceptional customer support. Christie and Nicci have been there every step of the way to help quickly resolve issues.

Locations and have it designed for our needs. The support that comes with the software is amazing and were always handy to help with our needs.

Very easy to use with a friendly interface. All other companies we looked in to are pushing Cloud and we didn't want a subscription service.

I think the reports are very useful. I can bring up important information within seconds.

Parts of the system is hard to understand - there has to be a master set up which should be able to be turned off if there is only one location.

Integrating GigaTrak into our processes was painless and easy. It is very helpful to be able to track who our tools are checked out to.

It’s so easy to use and learn. The support team is wonderful, they have been there to help me with every question I had.

We have enjoyed using GigaTrak to track our tools. This helps keep us organized as a company.

However, the support that we have received from Gigatrak has been phenomenal. Sales support has been great, deployment support has been great, and general support has been great.

US Dollar

Fiix is a cloud-based computerized maintenance management system (CMMS) that helps businesses organize their maintenance departments, get on top of maintenance backlog, and work towards preventive maintenance.


The CMMS helps manage work orders and physical assets, schedules, tracks maintenance and keeps detailed records of asset performance and maintenance history. Other features include inventory tracking, parts and supplies management, an interactive calendar, printable QR codes for easy asset tagging, customizable reports, multi-site management, ERP integrations, and more.


Fiix is a web-based solution, aiding in setup and automatic updates. All users also get access to the Fiix mobile app, which puts the CMMS into the hands of technicians in the field. The system is compatible with Mac and Windows operating systems and any iOS or Android mobile device.



LongDescription

Purchase Order Management

Work Order Creation

Barcoding/RFID

User Management

Status Tracking

Barcode/Ticket Scanning

Mobile Alerts

Asset Accounting

Customizable Reports

Document Storage

Activity Tracking

Equipment Management

Task Scheduling

Repair Tracking

Electronic Signature

Scheduled/Automated Reports

Resource Management

Job Management

Calendar Management

Customizable Fields

Barcode Printing

Barcode Recognition

Scheduling

Data Import/Export

Downtime Tracking

Multi-Location

Facility Management

Audit Trail

Technician Management

Mobile Access

Cost Tracking

Fixed Asset Management

Inventory Tracking

Compliance Management

Real Time Data

Performance Metrics

Historical Reporting

Vendor Management

Maintenance Management

Benchmarking

Role-Based Permissions

Preventive Maintenance

Real Time Notifications

Service History

AI/Machine Learning

Workflow Management

Real Time Updates

For Schools

Residential Properties

Asset Tracking

Activity Dashboard

Inspection Management

Parts Management

Alerts/Notifications

Equipment Maintenance

Work History

Reporting & Statistics

Reminders

Asset Categorization

QR Codes

Automated Scheduling

Work Order Management

Job Scheduling

Accounting Integration

Root Cause Analysis

Real Time Reporting

For Mechanical Equipment

Asset Lifecycle Management

To-Do List

Inventory Control

Reporting/Analytics

Monitoring

Equipment Tracking

Incident Management

Job Tracking

Warranty Tracking

Quotes/Estimates

Drag & Drop

Predictive Maintenance

Purchasing & Receiving

Third Party Integrations

Location Tracking

Maintenance Scheduling

Task Management

Inventory Management

Check-in/Check-out

Search/Filter

Calibration Management

Asset Planning

Vehicle Information

Facility Asset Management

Real Time Monitoring

For Airlines

Digital Signature

KPI Monitoring

Audit Management

Single Sign On

Real Time Analytics

Manufacturing Inventory Management

Mac OS

Web browser (OS agnostic)

Windows 8

Windows 10

Basic: $45 per user, per month.
Professional: $75 per user, per month.
Enterprise: Custom pricing.


Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

Fiix

In Person

Live Online

Webinars

Documentation

Videos

Tool Tracking System is a cloud-based tool management solution that can tracks assets, employees & safety equipment within the construction, field service, and government industries. This tool has an intuitive interface that allows users to easily manage their work orders, assets, and safety equipment. Tool Tracking System offers users the ability to communicate with their teams in real-time by sending alerts across all devices. Users can also upload photos of damaged or misplaced assets directly into TTS.

Assignment Management

Inventory Optimization

Asset Library

Labeling

Returns Management

Product Identification

The cloud based Tool Tracking System software connects all devices and functions on Android, iOS and Windows devices.

For desktop users, Tool Tracking System starts at $75 / month

For mobile users: $20 / month

Tool Tracking System includes automatic upgrades and unlimited support.

Fiix vs GigaTrak Tool Tracking System

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Product Demo & Screenshots

Advisor Recommendations & User Awards

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