Fleet Maintenance Pro vs Whip Around
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.2 / 5
4.8 / 5
Value for Money
4.6 / 5
4.7 / 5
Customer Support
4.8 / 5
4.8 / 5
Functionality
4.3 / 5
4.7 / 5
Last Review Written
April 15, 2021
June 19, 2024
Pros/Cons
Pros
- Overall, we are very pleased with the benefits of the software and the experience with the Fleet Maintenance sales and customer service/technical support teams have been excellent.
- Overall the experience from estimate, trial period, purchase, and back-end support has been a pleasure (seems like a great company).
- Everything is so easy to customise, it has been easily integrated with our other accounting software packages, including a great ability to export datasheets to Excel.
Cons
- The ability to do some inventory work is limited, however our company charges products out and reorders differently than most customers.
- That pics and text docs can't be saved in both the accident screen and the vehicle info screens. The attachments should reside in the database, not just the short cut.
- I think the area that is hard to adapt to is the vehicle scheduled maintenance. I'm probably not setting my scheduled maintenance parameters correctly.
Pros
- The customization and ease of use is fantastic and means we can continue to use this platform no matter how big we grow. Customer Service is top notch and features are always being added.
- This software is so comprehensive and user friendly that it is almost too good to be true.
- The customer service is excellent the response time for a inquiry is outstanding and the representatives are courtesy, friendly,knowledgeable and professional.
Cons
- Also hate that it keeps forgetting my settings. It seems to get fixed and then one day its back to the old settings, frustrating to have to go back to fix it.
- The integration options do not include the GPS tracking platform we currently use, which prevents WA from being "all-in-one" for us. I suspect that will change in time as more options are added.
- The software completely fails a vehicle for "added windshield washer fluid.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
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FrontRunners
2023
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
