About Fleetio

Fleetio's suite of cloud- and mobile-based fleet management solutions helps fleets across multiple industries automate fleet operations and manage asset lifecycles. Fleets can manage maintenance, fuel, vehicle inspections, parts, vehicle assignments, recalls, vendors and more. Data about asset utilization, maintenance costs, fuel efficiency, parts and labor can all be tracked within Fleetio. Fleetio offers fuel card automation plus integration with multiple telematics solutions for automated odometer updates, DTC handling and fuel location reporting. Developer APIs allow the software to integrate with other applications such as QuickBooks and Xero. Mobile apps are available for iOS and Android devices. Customer support is provided via phone, email and a knowl...

Fleetio Pricing

Pro - $6/vehicle/month or $5/vehicle/month (billed annually) Advanced - $7/vehicle/month or $8/vehicle/month (billed annually)

Starting price: 

$6.00 per month

Free trial: 

Available

Free version: 

Not Available

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Fleetio User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

5

Functionality

4.5

Showing 1 - 5 of 173 reviews

User Profile

Kenny

Verified reviewer

Industry: Environmental Services

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

March 2018

Fleetio is Advanced, Easy to Navigate and Extremely Useful for Our Fleet!

I just listed them on the other page about pros and cons. Thanks

Pros

Drivers input of issues transform to work orders so easily. We used to wait for the paper inspection to come in to schedule work to be done. By the time you received the inspection sheet that problem has been needing repair for over a week. Now that the truck operators input the issues directly to the system our shop sees the issue that day and schedules the work for that weekend. Efficiency is way better now that we have been running the Fleetio Software. Your Dashboard is an extremely useful landing page that will give you all the important information you need in an instant. I really like seeing what our monthly spend has been over time and whether we are trending up on spend or hopefully down. The integration with Geotab has made odometer updates a breeze and the DTC Alerts is great. I could go on and on about how great they are but to some it up, Fleetio is a company that gets it, they understand what companies need out of a fleet management software.

Cons

Few minor issues with Purchase Orders like the ability to create a PO from a work order, but they continually add helpful features! They currently do not fully integrate with our fueling network which is CFN but the Flyers Energy side of things. Hopefully that will be coming soon as well. I feel like some of the reporting could be slightly better. From a management standpoint i would like to be able to filter total operating cost to specific service categories.

THOMAS

Company size: 201-500 employees

Industry: Logistics and Supply Chain

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

December 2020

EXCEEDING EXPECTATIONS

Implementation and day to day operations are outstanding. We are still proofing financial data but are excited at what we will have at our fingertips moving forward. It is hard to put an ROI for implementing something like Fleetio. However, my back office is spending far less time pushing fleet-related paperwork. we have cradle to grave service records, we are getting vehicles back on the road after accidents fast because all of the documents are housed in one location. And our ability to track and forecasts expenses is like nothing we have had before.

Pros

The Fleetio Platform has dozens of prepopulating data fields for items we never thought to track yet also allows us to set custom data points in just a few clicks. Most platforms require outside support to make changes.

Cons

Nothing comes to mind. Any delays in implementation could be attributed to self-imposed scope shifts. We continue to refine the workflows as we encounter new challenges.

Reasons for choosing Fleetio

We were handcuffed to several Excell databases used by various departments that contained about 70% of the same data, the remaining 30% was data unique to that department. These databases were a snapshot in time and were incapable of each other. other supporting documents were housed in shared folders. Our back-office was overwhelmed with PO numbers and invoices, and the vehicle inspections were captured on a PDF inspection sheet then emailed in for review. We were astounded to find out one system could help overcome so many challenges.

Janis

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
3

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

August 2018

Great service!

Pros

What I like most about this software is that it is easy to use and updated with new functions often.

Cons

Only con I really have about this software is that it freezes and crashes very often. Can't think of any other cons

Drew

Company size: 11-50 employees

Industry: Marketing and Advertising

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
5

Value for money

out of 5
4

Customer support

out of 5
4

Functionality

out of 5

September 2021

Fleetio is Great-e-o.

Pros

We set this up for our fleet manager a while back and synced up our fuel cards to the software. It gives us the feedback on fuel usage per truck and allows us to enter in maintenance requests along with creating inspection forms for our drivers to complete each day.

Cons

Hard to find a con for this software. There are a ton of features and I don’t think you’ll be dissatisfied with it at all. Great product.

Hayden

Company size: 51-200 employees

Industry: Environmental Services

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

October 2019

If you have a fleet, you need Fleetio!

Everything has been awesome since the get-go when we came on board back in 2013. Fleetio's platform has evolved quite a bit over time, and I don't reap all of the benefits entirely, but my experience with the platform and their team has exceeded my expectations time and time again.

Pros

Realistically I love everything that Fleetio has to offer. What I love most about it is the inspection form workflow. This option has streamlined our pre/post trip inspections within our Company, and has created a "workflow" process from when the problem was initially found, to when it was repaired; you can even reject the repair if it wasn't done properly, and/or if the problem comes back! Also, the Fleetio Parts app has allowed us to streamline our online inventory, and tie parts into work orders so we can track what trucks use which parts.

Cons

The fuel card integration has never worked for me. Honestly it is probably an operator error on my end, but i would say that was my only bad experience trying to get that to link up to Fleetcor.

Reasons for choosing Fleetio

Simply because we are a fleet, and Manager SE focuses on repair shops for profit. We solely work on our own fleet, and Fleetio was much better suited for us than SE. Glad we went with Fleetio; I dont know where i would be without it!

Response from RareStep

Hi Hayden, We are so grateful for your very thorough review! It is great to hear that you love the software and that it has been beneficial to your team. Please do not hesitate to reach out to us for help with your fuel card integration. Thank you!

Replied November 2019

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