Housecall Pro vs Quantum MX

Housecall Pro has 2649 reviews and a rating of 4.72 / 5 stars vs Quantum MX which has 23 reviews and a rating of 4.74 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.72 / 5 (2649)
4.74 / 5 (23)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
September 27, 2022
May 4, 2022
Pros/Cons
  • Pros

  • Housecall Pro helps facilitate the scheduling, dispatching and invoicing of all our customers. Easy to use and it is nice to have a data base, historical record of each customer to easily go back to.
  • I like ease of use, price and the great customer service & support. I had looked at & tried other software but this one fit all of my needs.
  • Cons

  • No real problems but the interface is kind of boring. But that is just being nitpicky.
  • Users on Facebook complained the software lags and cannot find customers in database for 5 minutes because of the the large number of customers in their system.
  • Pros

  • Incredible customer service. Cust support representative was really easy to work with and very responsive.
  • 1 The many creative features that no other software has (QMX must have been designed with a LOT of attention to detail). 2 The customer portals are amazing.
  • Cons

  • Takes awhile to learn all the function. Sometimes is hard to find some options.
  • I have had a few instances where i have dealt with the software freezing or locking me out.
Pricing Range
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2021

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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