Housecall Pro vs Construction Tool Tracking System

RATING:

4.7

(2785)

Housecall Pro has 2785 reviews and a rating of 4.7 / 5 stars vs Construction Tool Tracking System which has 37 reviews and a rating of 4.81 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.7 (2785)
4.8 (37)
Ease-of-Use
4.5 / 5
5 / 5
Value for Money
4.5 / 5
5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4.5 / 5
5 / 5
Last Review Written
May 17, 2024
June 19, 2023
Pros/Cons
  • Pros

  • Housecall Pro helps facilitate the scheduling, dispatching and invoicing of all our customers. Easy to use and it is nice to have a data base, historical record of each customer to easily go back to.
  • I like ease of use, price and the great customer service & support. I had looked at & tried other software but this one fit all of my needs.
  • Cons

  • No real problems but the interface is kind of boring. But that is just being nitpicky.
  • Users on Facebook complained the software lags and cannot find customers in database for 5 minutes because of the the large number of customers in their system.
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  • Pros

  • Ease of transfer of goods from anywhere. Easy maintenance of asset register.
  • Initially, the customer service was what sold me on the product. SENSITIVE CONTENT] answered all my questions with patience and care (and there were a lot of questions).
  • Cons

  • Hard to get used to as it is confusing to use at first.
  • The hardest thing about the software were a few system errors that I encountered early on. I also ran across a couple of things that we wanted to see implemented.
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Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
Product Screenshot
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FrontRunners

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2022

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6 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos