Essential tool for ticketing purpose. gives you ease of access to use this tool. able to generate reports and provides many features and customization as per requirement

Able to track, create, modify, close, resolve tickets. multiple tickets can be assigned at a time, able to link tickets to one another. Easy to use, does not require much of training. able to calculate the SLA

nothing much to dislike about this product

The maintenance branch of my company uses Maximo to keep track of our warehouses inventory and help fulfill janitorial orders to all the buildings on campus.

Maximo is very organized and highly customizable. It excels at inventory management. It's also very easy to learn, I can teach new workers the basics of how to use it for the uses they need it for in a short amount of time.

Since it is self hosted, there are times that it can be slow because of server problems or heavy use. Make sure you're running Maximo on a server that's powerful enough for your use.

Seems that if I wanted a 1980s interface, I would have kept my old Comadore

Good for creating a spread sheet . Nothing more to say.

Very difficult to add any other search when inside of your inventory. Has about as much intuitiveness built in to it as a rock has.

One of the more complex CMMS systems on the market today.

The program is very robust. It is deep in that you can drill down and be very specific as to the type of reports you can generate. It's PM capabilities allow you to create a huge database.

The program is not particularly user friendly. It requires a good deal of training for both data entry and to generate reports.

It could be a lot less complex. This is to be used by operatives in the field who are not always the most computer savvy.

Immediate access to colour utility prints. Access to job initiators pictures of site. Real time upload of images. Accessible via toughbook on site and via desk top when office based.

Will not work with apple products. Log ins will expire for no apparent reason and is laborious to reinstate. Could be slightly easier to use, needlessly complicated for site based work.