Maintenance Connection vs Maintenance Care

RATING:

4.5

(290)

Maintenance Connection has 290 reviews and a rating of 4.48 / 5 stars vs Maintenance Care which has 92 reviews and a rating of 4.67 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (290)
4.7 (92)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
June 10, 2024
June 18, 2024
Pros/Cons
  • Pros

  • I guess what I like best is that you can make it work the way you want. The mechanics like that it is so easy to use as well, work orders are easy to assign and complete.
  • I like the user interface as it is very easy to understand. I love the support and guides as they make learning/troubleshooting easy.
  • Cons

  • It seems when you run into an issue or a needed enhancement, the Maintenance Connection Team listens and fixes the problem.
  • I dislike the inability to open more than one work order at a time.
Read all user reviews
  • Pros

  • Easy to use, track work orders, and depreciation. Helps keep our facilities up and running while allowing us to make informed smart decisions.
  • User friendly for those opening work orders and those receiving the work order - no major learning curve necessary. Excellent customer service and support.
  • Cons

  • Sometimes we have to leave a task as pending as we have parts on order or other, but they have no way of being notified that we've been there, temporarily fixed it and ordered parts.
  • I hade a hard time figuring out the reporting aspect of the software.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
Product Screenshot
N/A
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2020

FrontRunners

2024

Advisor Recommendations

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21 Recommendations
35 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos