Manager Plus Pro review

I've been using this product for approximately 8 years now. I only use the work order, log and asset modules. We tried using the inventory module, however it does not function they way we would need it to, to serve our purpose. The module for assets is great. I would say it probably stores more info than we actually need. The work order and log modules I basically use on a daily basis. Over all I am satisfied with their functionality. I also like that this program hardly ever crashes or has technical issues. That to me, is a huge plus!

Pros

Easy to learn to use and train others. The reporting functionality is great, especially for work order repairs in order to find past work that has been done on our trucks. Able to run log reports for fuel, engine hours etc with ease. Entering work order info is easy as well as entering fuel, mileage and engine hours in the logs.

Cons

I don't like the fact that i have to use my mouse so much when entering work orders. I feel like the task would flow much smoother if I could hit F keys to move to a different tab or drop down list etc rather than having to stop typing to use the mouse to get to the next area I want to be in. I wish I could import spreadsheet data to the log module rather than having to print the spreadsheet and then key it all in manually ( but i hear thats available in the upgraded version ).

Solid and evolving software

It gives our fleet crew chance to manage all assets and be proactive with all schedule vehicle maintenance.

Pros

We started using Manger Plus 20 years ago when it was DOS based application. Over the years software has been converted to a user-friendly GUI application, users feedback was incorporated into product's functionality. You can create user defined custom fields which is very helpful. Great search engine. Recently we integrated it with our Active Directory, user can log in to the application with their Windows creds. Quick and responsive US based support is a BIG plus.

Cons

Sometimes reporting provides too much info. Besides that, it is a great product. 20 years in service and counting.

Review 8/3/2016

Pros

Customer service is usually efficient with their responses to my questions. It's good to see more training webinars becoming available. When we first started using this program there were hardly any.

Cons

That the reports module is not user friendly. We had the desktop Manager Plus Enterprise previously and the reports were much better and easier to configure than on the Cloud version. I don't use the report module for this reason. I download to Excel and generate from there. It's disappointing that we pay for it and really are not able to utilize it. Wish the Cloud version was more user friendly to iPads and iPhones. The different modules are not always easy to move around in or to scroll menus in as a desktop version is. All of our Mechanics use the Cloud in the field b/c of the info that we want them to have access to. That is their biggest complaint is not being able to navigate very easily. The 15 minutes before the program logs you out automatically is very inconvenient. Would be nice to have the option of how long you want it to stay logged in. Being able to attach larger than 4MB to an attachment would be nice. We have user manuals that we would like to put under attachments for our field mechanics and the cloud won't allow us b/c of the size. Some pictures have also ran into this issue. Updates seem to take a long time to be released. Once a year seems like a long time, especially with an internet based program.

CMMS wel worth the cost

ManagerPlus provide monitoring and controlling of the DC Court's Equipment Preventative Maintenance Program. We are using the cloud version of the program and recently added the mobile application. Implementation was straight forward even with over 1000 assets and last month generated over 100 work orders from the Preventive Maintenance Schedules. There are a numerous benefits that our organization is getting by using this software. We were able to consolidate all equipment information. We successfully used the Work Order module for some time and now are in the process of implementing the schedules and inventory modules. For the basic user the simplicity of the program does not represent a challenge once is familiar with its layout. From the administrator perspective is a little more challenging but once the assets are uploaded the program offers a number of ways to review the data. Information can be viewed in the screen or there a number of reports that can be generated from the different modules. The reports also can be customized with some limitations. Data can be arranged in different ways but settings are not maintain once the page is reload. The mobile application is basic and is more challenging to navigate. It should be and option to key in the asset number for review; the only option to get asset information is by barcode scanning. We trying to find out the best way to display work orders and looks like this will be possible by setting up favorites. The customer support is excellent. Calls are always answered in a timely manner and the operator always provide the necessary information to solve the problem. The on-line support offers a number of videos and training opportunities. Overall is a great software

Meeker Memorial Hospital

I researched this software at a previous job and purchased it and implemented the maintenance program. The cost and ease of use was a no brainer to me when I started at the hospital and they didn't have a CMMS was to get Manager plus here as well. Great program and the customer support is wonderful.

Pros

Extremely easy to use, Cost, Customer Support