ManagerPlus Software

ManagerPlus could be very successful if they would pull their heads out of the clouds and listen to what their customers want. But hey, i guess that's the case with the majority of software developers

Pros

Some of the features are really nice and make sense. Makes maintenance management a bit easier. There's a mobile app available, but it does about half as much as you'd expect it to

Cons

Every change i've seen made to this program has made it slower and more difficult to use. They just keep re-applying lipstick to a pig instead of listening to their customers and making the program better. They say they can make customizations to your individual program, but they basically refuse to when it comes down to it. Even if you're willing to spend the small fortune they require for customizing. It has just been a never ending circle of poor customer service and software that half works

Pros

I find it very user friendly. Easy to navigate. Adding information to the asset is easy. I like being able to attach files for the history.

Cons

The only con I experienced was a delay in having the data uploaded.

Pros

The program was extremely in depth. The modules were very easy to understand. The organization and potential to expand and scale the product was great.

Cons

The initial data input and setup was extremely time consuming. We took days putting all of our equipment into the program. That wasn't a huge deal. The biggest issue was that some of our employees couldn't figure the basics out.

Pros

ManagerPlus is a great software with all the features you would ever need, there is a handy mobile app that can be used on the go and the pricing is very attractive for the large amount of features you get

Cons

The software is overall not the easiest to use and can require some time playing around with it and just using it before you become an expert

The product is continually evolving which is good but there is a lack of communication between the development staff and user community. It is extremely rare for me to hear that I product suggestion or fix has been implemented, most time I find out through self discovery since I don't have time to read through there release notes on a daily basis.

Pros

This is a very cost effective product that has the functionality needed to control fleet maintenance and cost allocations. It is easy to use and has a consistent feel through most of the modules and functions

Cons

Some of the requires we have like tracking rentals are not well supported but it is flexible enough that you can work around every limitation I have found. I would like to see more robust reporting and controls on data elements but I believe that these are in development and what I have seen of them have been promising so far

Learned Managers Plus quickly. It was an easy system to follow and learn with no real difficulties. I was trained easily and have trained others in Managers Plus. It seems that everyone is easy to navigate this system although it can be slow at times when trying to save a work order or print the work order.

Pros

Easy to navigate and fill in information.

Cons

Sometimes it glitches and takes awhile to get to another page or save the work order i am working on.

Was able to restructure our entire inventory and maintenance practices.

Pros

Ease of use.

Cons

Importing old data.

It seemed like a start up piece of software that needed to have all the glitches worked out for it to work properly.

Pros

A good system if you have a small business with basic needs

Cons

It is very confusing trying to keep up with all the PM's because the reset date was always set off the completion date. Yes It could be changed with a set date but that change would adversely affect some other part of the system

The product works adequately for us for asset tracking, work orders and logs. We never implemented use of their purchasing or inventory modules.

We purchased this software in about 2012. Ever since, there have been few updates for it, and none in the last couple of years. The company is moving away from this and towards a cloud-based CMMS, and the lack of significant upgrades to this product reflect that.
We contacted them about switching to their cloud-based product, and they never even bothered to respond to us, so we are now looking at other products.

Pros

Cheap(ish)

Cons

Inability to sort numbered assets properly. (eg: 1, 11, 12, 2 instead of 1, 2, 11, 12)

Once a top level asset is created, it cannot be placed as a sub-asset under another top level asset. We expanded to more than one facility and had no option to change the asset tree to reflect our company growth. Rather than completely re-write our database from scratch, we left it as is, and it is a bit of a mess now. It does not support nested assets.

Search function works poorly. Searching for an asset with 'forklift' in the name returns 0 results, yet we have over 40 forklifts in the system.

Unless you pay the big bucks for the enterprise edition, almost nothing in the UI is customizable.

Advice to Others

I cannot honestly recommend this product to anyone. Maybe their cloud-based product is different, but I can't say, as I've never seen it.

Manager Plus works well for my application. I wish there was away to add inventory without using purchase orders. Sometimes it gets locked in print and won't let you return to previous pages. Other than that it is a excellent program for my needs.

We use it to track our hours and fuel usage along with the filters for preventative maintenance.

Pros

Easy to use.

Cons

Not knowing the full potential of the program.

Overall this program is okay but it would be nice to have a manual for the cloud version

I've been using this product for approximately 8 years now. I only use the work order, log and asset modules. We tried using the inventory module, however it does not function they way we would need it to, to serve our purpose. The module for assets is great. I would say it probably stores more info than we actually need. The work order and log modules I basically use on a daily basis. Over all I am satisfied with their functionality. I also like that this program hardly ever crashes or has technical issues. That to me, is a huge plus!

Pros

Easy to learn to use and train others. The reporting functionality is great, especially for work order repairs in order to find past work that has been done on our trucks. Able to run log reports for fuel, engine hours etc with ease. Entering work order info is easy as well as entering fuel, mileage and engine hours in the logs.

Cons

I don't like the fact that i have to use my mouse so much when entering work orders. I feel like the task would flow much smoother if I could hit F keys to move to a different tab or drop down list etc rather than having to stop typing to use the mouse to get to the next area I want to be in. I wish I could import spreadsheet data to the log module rather than having to print the spreadsheet and then key it all in manually ( but i hear thats available in the upgraded version ).

Advice to Others

I would suggest to pass up the Manager Plus Pro and go with the more upgraded version. But either way, Manager plus products and the company are great and easy to work with.

All cmms software require time to make the data base, time that I usually dont have, so I only use this software for Preventive Maintenace. The economic chapters of the software I havent got around to using the. I dont know if those aspects will be easy or hard to use, but for the meantime its giving me great results. If youre like me and are not that concerned with the money side of maintenance you can try the cheap ManagerPlus module. It doesnt have a lot of choices that I have heard the other two have, but its enough for me.

Pros

I dont have to use an excel spread sheet anymore. Timely maintenance with their correspondent reminders are making my job a lot easier.
Cheap for twenty something dollars a month (per user).

Cons

Cant use it via your cellphone.

Advice to Others

Try the cheap one. Although the other two modules have more functionality, you don't have to start away with those.

Cloud based ManagerPlus comes in three different modules: Small Business, Corporate, and Enterprise. The one I use is the Small Business one, the reason? because its a small business (medium sized machining shop). This module comes with the necessary tools to do maintenance according to schedule. This tools are: work order management, assets management, preventive maintenance, parts list, and meter tracking (I haven't uploaded info to the meter tracking. I will do that in the future). I haven't tried other CMMS's, but I was open to the purchase of this software because it offers the opportunity to buy the one that fits your budget and needs. And my budget was enough to afford 25 dollars per user each month.

Pros

*Different modules give you the chance to buy according to your budget and needs.
*Great tutorials that can cover from uploading assets to training technicians to open/close work orders.

Cons

*Not compatible with Mac.
*The tutorials come in packages sold separately.

Advice to Others

Ask for a demos. Customer support is great. Or you can try the 25 per month module so if you don't like it the losses are small.

Too many add-on functions drive cost up. Need a fully functional program at one price.

Pros

easy user interface

Cons

add-on costs

Advice to Others

compare all costs

The software is very detailed so it is important to get all the information and schedules in from the beginning. We have had for about 6 months and still find stuff we are setting up. It is very user friendly for the most part.

Pros

Very detailed

Cons

No manual and training a little pricey

Advice to Others

Do you homework on the front end and get set up correctly makes life so much easier

Likes Best

I am still getting familiar with this CMMS system. But the feedback Ive been getting from the technicians is that its quite easy to use.

Likes Least

The search and print functions are very clunky, and not very intuitive.

Recommendations

Use the cmms that has the best track record regarding customer service.

Likes Best

It works well for how we set it up in our facility. It tracks things and keeps the PMs on time for our machines.

Likes Least

How slow this software is. It is incredibly slow, probably from having so much to load.

Recommendations

be patient with the program, it is extremely slow to load, and move from screen to screen

Likes Best

There is nothing good about this program.

Likes Least

You cannot get support after 4 pm. There is no way to modify anything, they only take suggestions, then they say they don't really look at the suggestions, it just goes in a box. They show you a different program than what you get. The ads on not truthful. There is no way to try a demo, they just show it to you during a Turbo Meeting. There are no downtime reports. You cannot modify reports. They do not try and work with you, they just want their money. We did not get any training as they promised.

Recommendations

Do not even try out this CMMS, wait, they wont let you try it, they show it to you in a TurboMeeting.