About Metquay

Designed commercial calibration labs, Metquay is a calibration lab management solution that streamlines and delivers quality calibrations for all available assets. Key features include asset management, certification/label management, job assignment tracking, compliance management, inventory management, real-time assets, calibration reporting, branded customer portal, and more. 

With Metaquay, calibration specialists can track customer's calibration equipment and all calibration standards via QR/barcode labels. Metquay can generate calibration certificates from any data, allowing specialists to create and design certificate & sticker templates based on any customer or instrument. With an integrated Kanban board, management teams can assign jobs ...


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Supported Operating System(s):

Web browser (OS agnostic)

9 Reviews of Metquay

Average User Ratings

Overall

4.67 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(7)

7

4 stars

(1)

1

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

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Showing 1 - 9 of 9 results

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January 2019

Ashok from Belz Instruments Pvt Ltd

Verified Reviewer

Company Size: 51-200 employees

Industry: Industrial Automation

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2019

Comlete solution for Calibration & Testing Laboratories

Best software for Calibration & Testing laboratories. Have been searching/trying for such software since many years. As per my experience ( as an assessor of ISO/IEC 17025 since 15 years & running an accredited laboratory since 30 years ) there is no other software to provide so many features & at such a very reasonable cost.

Pros

1. Flexible platform, can develop any activity ( templates, reports, admin rights etc ) as per our own requirements. 2. Ease in calculaton of Uncertainity of measurement ( just need to enter 5 or 10 repeated readings ). 3. 100% control on typographical/human errors. 4. Compliance with ISO/IEC 17025 2017. 5. Compliance with USFDA 21CFR part 11 ( for Pharma companies ). 6. Huge saving in cost & time.

Cons

1. Data entry / Template development is time consuming process

Response from Metquay

Replied January 2019

Thankyou Mr Nehra for your feedback !

November 2017

Anonymous

Verified Reviewer

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2017

good to use all in one software, like , billing, DO, inventory management, lab management etc..

I were not miss out my incoming items and inventory items

Pros

Very reliable and fast handling between the pages. I recommend strongly to who looks new software to handle management software.

Cons

Works great even low speed internet.

Response from Metquay

Replied November 2017

thanks a lot for the feedback cheers , Metquay Team

October 2018

Stephan from MIKRA Productions

Company Size: 2-10 employees

Industry: Automotive

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

3.0

October 2018

MIKRA

we are able to control our workflow, see which technician have done how many calibrations, that give us the opportunity to plan and organize in a better way

Pros

- easy to use - flexible creation of workflow, procedures - according 17025, in a audit extreme helpful, everything organized - our procedures get more lean - control over the total lab

Cons

perhaps a dashboard function for the lab management will help for a global overview

Response from Metquay

Replied October 2018

Dear Stephan , Thankyou for the valuable review , we already have dashboards and kanban boards in our upcoming features list and you can expect it on our next release which will be rolled out on January 2019. Regards , Metquay Consulting Team

August 2020

Kazi Sourov from Instrumentation Engineering Services Ltd.

Company Size: 51-200 employees

Industry: Mechanical or Industrial Engineering

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

August 2020

Facility to shift from manual system to automated system

Overall experience of Metquay is good. But with more using of this software more advantage & disadvantage shall come out.

Pros

Automated calculation of expanded uncertainty was not so easy. But Metquay this thing done. Also its keeping overall record of the company which retrieving is in fingertip.

Cons

One thing I found need to add is, there should have flexibility of certificate formatting like, if I require to configure the certificate in landscape mode then its not possible in existing system which is necessary. Also often in between work user is log out automatically which should take care by development team.

Response from Metquay

Replied August 2020

Dear Alim, Thank you for your feedback. We have raised a support ticket regarding the user logging out issue. It could be a session time out or a network problem, however, we will get our team to investigate and rule out any potential bugs.

August 2020

MATHEWS from GTS

Company Size: 51-200 employees

Industry: Oil & Energy

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2020

An easy to use calibration software that meets all your requirement !

Pros

It's been a pleasure working with their team so far. [SENSITIVE CONTENT HIDDEN] who heads the team is understanding and was quick to understand our pain points. We were able to switch from an excel based platform to an automated software version where we have history of all work done. Software can be customized as per individual requirement which is a huge +

Cons

Programming individual work sheets is the time consuming factor during transition from one software to the other.

Response from Metquay

Replied August 2020

Dear Mathews, Thank you for the encouraging words.We enjoy working with you and we are committed to make Metquay better every day. Cheers!

August 2019

BERLINMONY from Sun Power

Company Size: 201-500 employees

Industry: Mining & Metals

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

August 2019

Value for Money

Good customer support

Pros

Everything you think of is already there and really helps...

Cons

Flow of the work is sometimes confusing .

Response from Metquay

Replied August 2019

Dear Berlin, Thankyou for the review! Your feedback is duly noted.

November 2017

Denise from Sensing Technology Corporation

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

November 2017

Reliable software to keep track your Records

Pros

It is easy to track and keep your records even for a year. Customer support is very great. It is simple and very easy to learn.

Cons

I have sometimes having trouble accessing the software. You really need a fast internet connection if you will use this.

Response from Metquay

Replied November 2017

Thank you Denise , appreciate your valuable review ! cheers , Metquay Consulting Team

October 2018

Vaishali from Belz Instruments Pvt Ltd

Verified Reviewer

Company Size: 51-200 employees

Industry: Mechanical or Industrial Engineering

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2018

A complete calibration management software

Metquay has provided me a complete calibration management software for completely automating the calibration laboratory functioning. The after sales support was commendable

Pros

1) It is beautifully designed to handle all the complexities of calibration process like Standard Instruments database, Customer Instruments database,Uncertainty calculation etc. 2) ISO/IEC:17025-2017 Compliant 3) Flexibility of handling calibration of all kinds of instruments

Cons

Creating Instrument formats (worksheet) is time consuming

Response from Metquay

Replied November 2018

Dear Ms Vaishali , Thankyou for your kind review . Regards , Metquay Consulting Team

January 2019

Gwee Cheng Yong from TIS INSTRUMENTS PTE LTD

Verified Reviewer

Company Size: 2-10 employees

Industry: Industrial Automation

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

January 2019

CALIBRATION MANAGEMENT SOFTWARE

Pros

Robust and Scaleable with uncertainty calculation.

Cons

Generating of worksheets. User has to know the flow sequence well to perform this part

Response from Metquay

Replied January 2019

Thankyou Gwee !