Proteus MMX is a cloud-based maintenance management solution for small, midsize and large enterprises. It caters to various industries including automobile, education, food processing, hospitality, healthcare, life sciences, pharmaceuticals, manufacturing, property management, retail, utilities and airports. Primary features include asset management, maintenance management, inventory management, cost reduction, resource planning, and labor management.
It allows the users to enhance their return on investment by allowing them to reduce downtime, energy consumption, cost and support sustainability initiatives. Other features include real time data capture, compliance management, energy monitoring and reporting. It offers integration with building automation systems, analytics and graphics solutions. These include Siemens, Carrier, Johnson Controls, Honeywell, Schneider Electric and others.
It offers Android and iOS mobile applications. It offers support via email and over a phone Other support options include case studies, white papers, webinars and videos.
Joel from Stemco
Employees number: 5,001-10,000 employees
Not a bad software for the price.
great customer support, Always on line and available when it is needed. very reasonably priced for what it does.
Little more complicated than it should have to be, several different pages have to be accessed to add anything.
Amanda from Kleen Test Products
Employees number: 501-1,000 employees
While, like most programs it has the occasional bugs, the ever growing list of additional features is truly impressive with ProTeus. Barcode, RFID, predictive maintenance and measurement add-ons. They have also been around for a long time and have continued to grow and change with the times.
Scalability is key. Small or large, basic or high-tech, you can make this system fit your needs. The user interface is simple, easy, and fun.
The VP of sales isn't that knowledgeable in maintenance practices and often turns companies off from pursuing the system.
If you are looking at this program, don't let the salesman throw you off. This was built and tested by guys that know the ins and outs of maintenance, and the system is totally worth checking out.
Tricia from Mersen USA
The software is easily customized and pretty user friendly. It has helped us organize our maintenance work orders and schedules. Management is able to see the status of repairs and associated costs and we are looking forward to the reports and KPI's we will be able to track in the future.
The mobile app could use some ease of use improvements. Scrolling through work orders can be cumbersome. For example, after you view a work order and return to the main list it takes you back to the top of the page and you have to start all over going through them. It would also be nice if once a work order is completed it is removed from the list on the mobile app.
Joe from N.S> International
Employees number: 201-500 employees
I recently built a building and set up a new Facilities Department. We evaluated multiple CMMS systems. Eagle Proteus by far had more functionality and was substantially more competitive than the major CMMS systems. We are now in year 4 and the system has exceeded all expectations.
Ease of use, recently trained new employee in 2 days, she is now using the software.
You must be willing to enforce the standards, be committed to the process and continue to search for additional functionality. We have just started maximizing the cost centers and tracking the Facilities Budget. I can now see budget vs actual that is in real time as costs are captured when I close a work order where our accounting department does not see the cost against my budget until the work is invoiced.
Response: Eagle Technology, Eagle Technology, Inc.
Date: March 2017
Joe, thank you and N.S. International for being our valued customer. We really appreciate the kind review and will continue to strive to keep you a satisfied customer and meet your maintenance management needs.
Susan from Rockwell Automation
Proteus works great for our PM needs. We have never had a problem with customer service - someone is always available to assit through uprades or problems. it is easy to use - all of out contractors have had no problems.