Proteus MMX Software


Proteus MMX is a cloud-based maintenance management solution for small, midsize and large businesses across various industries such as automobile, education, food processing, hospitality, health care, life sciences, pharmaceuticals, manufacturing, property management, retail, utilities and airports. Key features include asset management, maintenance management, inventory management, cost reduction, resource planning labor management and more.

Proteus MMX helps users to manage their return on investment by allowing them to keep track of downtime, energy consumption, cost and support sustainability initiatives. Other features include real-time data capture, compliance management, energy monitoring and reporting. It supports integration with building automation systems, analytics and graphics solutions such as Siemens, Carrier, Johnson Controls, Honeywell, Schneider Electric and others.

Proteus MMX offers Android and iOS mobile applications that allows users to remotely access the solution. Services are offered on a monthly subscription basis that includes support via email and phone.



10 Reviews of Proteus MMX

Overall rating

4.0 / 5 stars

Showing 1 - 10 of 10 reviews

October 2018

Joel from Stemco

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

2 of 5

Value for money

3 of 5

Customer support

3 of 5

Functionality

3 of 5

October 2018

not a good system

I am working hard trying to replace it with a different system, only reason I am using it is because we have a corporate agreement, but I am about to get that changed.

Pros

pretty good support when you need help.

Cons

not user friendly at all. Appears to be a old style software that works slowly.

Response from Eagle Technology of Eagle Technology, Inc.

Replied October 2018

Joel, thank you for your review, we¿re sorry that our software did not meet your needs. We'll take your comments into consideration as we're busy working on our new release.

October 2018

Bryan from WINONA FOODS INC

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

3 of 5

October 2018

Asset/Operation Management view

Our labor and downtime discrepancies have been documented greatly. Able to show technician work load hours compared to productivity. Gained better use on generating Prevent Maintenance. Hoping to integrate a system communication with the equipment.

Pros

Having a ease of use for technicians on WorkOrders. Proper field entry,labor data and parts usage. Running labor/cost reports and converting to Excel or PDF. Cloud based operation allows all areas access.

Cons

Many reports should have a date range function. Parts 'NOTE fields information does not transfer into Stockroom Parts.

Response from Eagle Technology of Eagle Technology, Inc.

Replied October 2018

Bryan, thank you for being our valued customer. We really appreciate the kind review. We'll look into the reports and note fields for stockroom parts.

October 2018

Samantha from Sweet Additions

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

3 of 5

Customer support

5 of 5

Functionality

3 of 5

October 2018

Okay For What We Need

We only use this software for preventative maintenance schedules and nothing else. We really have no need at this time to use it for more so I can only review on that small area of the software. Customer service is always great.

Pros

What I like most about the software is that it keeps track of the jobs for preventative maintenance and sets schedules for printing on specific dates.

Cons

What I like least about the software is the editing/formatting portion of the preventative maintenance notes. Inserting lines and spaces does not always carry over to the print screen correctly and can be frustrating and difficult to "guess" at what should go where to get the correct view.

October 2018

Manish from UCS

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

October 2018

Comprehensive, Feature-rich and well supported

Pros

Proteus MMX is a strong CMMS solution with all required functions to help in managing facilities from the small to enterprise wide. The product has a strong support team that helps at every step of implementation, configuration, testing and go-live! It supports the critical BACNet over IP protocol, out of the box, to make it a unique facilities maintenance and management application, that can easily be integrated with all leading BMS applications

Cons

The mobile app needs to be improved. Improvement in dashboard KPI would be beneficial

Response from Eagle Technology of Eagle Technology, Inc.

Replied October 2018

Dear Manish, the team here at Eagle is thrilled to hear such good feedback, we're currently looking into making changes to our mobile capablities. We'll keep you updated.

March 2018

Joel from Stemco

Company Size: 5,001-10,000 employees

Review Source


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

March 2018

Proteus helps maintain our maintenance department

Not a bad software for the price.

Pros

great customer support, Always on line and available when it is needed. very reasonably priced for what it does.

Cons

Little more complicated than it should have to be, several different pages have to be accessed to add anything.

February 2018

Tricia from Mersen USA

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

February 2018

It was a good experience. The Eagle Tech team was very responsive and helpful during implementation

Pros

The software is easily customized and pretty user friendly. It has helped us organize our maintenance work orders and schedules. Management is able to see the status of repairs and associated costs and we are looking forward to the reports and KPI's we will be able to track in the future.

Cons

The mobile app could use some ease of use improvements. Scrolling through work orders can be cumbersome. For example, after you view a work order and return to the main list it takes you back to the top of the page and you have to start all over going through them. It would also be nice if once a work order is completed it is removed from the list on the mobile app.

November 2017

Joel from Stemco

Company Size: 10,000+ employees

Review Source


Ease-of-use

2 of 5

Functionality

2 of 5

November 2017

Not very pleased with the software

Pros

Cheap price to use and maintain the system, we use it for our pm program and it does an ok job with tracking them.

Cons

not user friendly, seems to be very outdated software compared to some of the other systems available.

March 2017

Joe from N.S> International

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

March 2017

Facilities Manager

I recently built a building and set up a new Facilities Department. We evaluated multiple CMMS systems. Eagle Proteus by far had more functionality and was substantially more competitive than the major CMMS systems. We are now in year 4 and the system has exceeded all expectations.

Pros

Ease of use, recently trained new employee in 2 days, she is now using the software.

Cons

None

Response from Eagle Technology of Eagle Technology, Inc.

Replied March 2017

Joe, thank you and N.S. International for being our valued customer. We really appreciate the kind review and will continue to strive to keep you a satisfied customer and meet your maintenance management needs.

November 2016

Amanda from Kleen Test Products

Company Size: 501-1,000 employees


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

5 of 5

November 2016

Robust and scalable system

While, like most programs it has the occasional bugs, the ever growing list of additional features is truly impressive with ProTeus. Barcode, RFID, predictive maintenance and measurement add-ons. They have also been around for a long time and have continued to grow and change with the times.

Pros

Scalability is key. Small or large, basic or high-tech, you can make this system fit your needs. The user interface is simple, easy, and fun.

Cons

The VP of sales isn't that knowledgeable in maintenance practices and often turns companies off from pursuing the system.

March 2014

Susan from Rockwell Automation

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

March 2014

Proteus Review - Rockwell Automation (Milwaukee)

Proteus works great for our PM needs. We have never had a problem with customer service - someone is always available to assit through uprades or problems. it is easy to use - all of out contractors have had no problems.