Dropbox Software


 

Dropbox is a cloud-based file sharing software system that caters to individuals and businesses of all sizes. This solution allows users to share files and send file requests to people even if they don’t have a Dropbox account. Multiple users can leave comments on files and can collaborate with Microsoft Office.

The solution can recover deleted files and maintains version histories in case users want to recover old file versions. It also keeps track of all actions performed on specific files.

Advanced sharing enables only selected users to see important files, and files can be remotely wiped if sensitive data gets compromised. Dropbox can also back up all photos as they are added.

Dropbox also provides an admin panel to control files centrally. User licenses, content and access permissions can be transferred from one user to the other.

 

Dropbox - Home
 
  • Dropbox - Home
    Home
  • Dropbox - File sharing
    File sharing
  • Dropbox - File tracking
    File tracking
  • Dropbox - Files
    Files
  • Dropbox - Mobile app
    Mobile app
Supported Operating System(s):
Web browser (OS agnostic)

5,356 Reviews of Dropbox

 

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Software Advice Reviews (305)
More Reviews (5,051)

Showing 1-20 of 305

Jennifer from ROK Builders
Specialty: Accounting / CPA
Number of employees: 201-500 employees Employees number: 201-500 employees

January 2018

January 2018

Dropbox

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Dropbox is very user friendly and a great tool for transferring large files, just be aware that you can quickly use up all your free space and may need to purchase more down the road.

Pros

Pros: Very easy to use, can give different users different editing/reading writes, free version available, great for large files that can be shared across companies, great drag and drop feature

Cons

Cons: Free versions storage is limited, cannot edit in real time when collaborating, can be difficult to locate files if you have many folders

Review Source
 
 

Rebecca from Stone and Wind LLC
Specialty: Construction & Engineering
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2018

January 2018

Great product!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

I love that I can update and share files with others in my company without having to save and send multiple copies as I go.

Review Source
 
 

Ivy from ACH
Specialty: Health care
Number of employees: 51-200 employees Employees number: 51-200 employees

January 2018

January 2018

Efficient and Effective

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Dropbox is simple and beautifully layout once you passed the learning curve.

Pros

Well-organized and competent easy-to-use tool for sharing files, videos, photos, and syncing with all your devices.

Cons

It is not cheap. Some little learning curve to achieve file syncing and storage with all your devices.

Review Source
 
 

Chris from Chemwa LLC
Specialty: Chemicals
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2018

January 2018

Good reliable product

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

happy with product

Pros

file storing and sharing made simple, Desktop to cloud file Sync works better than Microsoft 365, so far no errors or duplicate files.

Review Source
 
 

Swapnil from California State University
Specialty: Software / Technology
Number of employees: 10,000+ employees Employees number: 10,000+ employees

January 2018

January 2018

Perfect for Data sharing

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Super easy to use and can access all data including photos, videos, documents anywhere and everywhere. Can transfer this data to anyone very easily as well.

Cons

The only con I can suggest is to increase the limit for free download. Their paid plans are a bit expensive as compared to other cloud services.

Review Source
 
 

Johyver from Printavo
Specialty: Software / Technology
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2018

January 2018

Awesome for project sharing!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Overall I really like it! Some similar apps offering big storage hope they will increase. Looking forward for future updates.

Pros

No need to download other apps to convert documents to pdf format, dropbox has it! Commenting is also one of my favorite.

Cons

Limited storage for free version and uploading files sometimes takes some time because of its low uprate.

Review Source
 
 

Mike from Platinum Surrey
Specialty: Construction & Engineering
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2018

January 2018

Great cloud based server

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Great application for cloud storage

Pros

Online and on your local desktop always available. Easy user fiendly interface, can safe any file any time.

Cons

Can be slow in updating desktop files, all depends on your internet connection especially for larger files (greater than 1GB)

Review Source
 
 

Ean from Cedar Band Corporation
Specialty: Oil & Gas
Number of employees: 51-200 employees Employees number: 51-200 employees

January 2018

January 2018

Great for both personal and business use

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

It is a great cloud storage service and has many uses, including file backups.

Pros

I use Dropbox for both my personal files as well as business files. It is very convenient to have the files inside Dropbox on your computer instead of just in the cloud. There have been plenty of times when I needed a file but didn't have internet access. With Dropbox, you can access and save changes and it will be updated next time you are connected.

Cons

Unlike Google Drive, you can't edit documents from multiple computers at the same time. This makes it a little more difficult if you have files that many people work on at once.

Review Source
 
 

Samuel from Michigan State University
Specialty: Construction & Engineering
Number of employees: 10,000+ employees Employees number: 10,000+ employees

January 2018

January 2018

Get for sharing documents

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Great for sharing documents with multiple if people at a giving time. Save time money and effort. For work and school .

Cons

You have to be careful about Plagiarism. Viewing screen shoots of pages of books or material you didn't pay for is illegal.

Review Source
 
 

Scott from Zon Engineering Inc.
Specialty: Construction & Engineering
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2018

January 2018

Dropbox is a great resource for SMB users

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Overall, Dropbox is a great resource. While it can be resource heavy on systems with traditional hard disk drives, having local files, versioning history and overall great customer service outweighs the negatives!

Pros

Local files on each individual computer, selective syncing, file/folder restore, great customer service

Cons

Dropbox is resource heavy when indexing/syncing unless you have a solid state drive. When running multiple applications, even newer/higher end systems can get bogged down.

Review Source
 
 

Zita from Ontree
Specialty: Agriculture
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2018

January 2018

Great product for small businesses

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

- easy to use
- fast
- inexpensive
- easily accessible from our Blackberry and other phones
- easy to log into from all of our computers

Cons

- we have a server and from time to time we have issues with syncing which creates problems with documents not being accessible when we want them

Review Source
 
 

Tammy from A Premier Group
Specialty: Other
Number of employees: 1 employee Employees number: 1 employee

January 2018

January 2018

So User-Friendly it became my best friend.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Simple interface. Straight-forward. My mother loves to use this now and she is 67!
Great Product, great People, and Great Process = Formula for Success

Cons

Keeping up with all the new features. Life is so busy these days I have a hard time keeping up with a new feature that I am behind about 3 new features.
Trying to download an older version to work on an older laptop, having a time locating one for Mac OS 10.6

Review Source
 
 

Varun from Adaptrum
Specialty: Software / Technology
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2018

January 2018

Just drop your things with great ease

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I would recommend to use this software to mainly store the images.

Pros

File sharing is a great advantage because my clients can have access to common business documents.
The synchronization with my computer, at any time without having a connection to enternet, I can elaborate or edit a document, and immediately when connecting to an Internet network, it updates the edits made.

Cons

Sometimes I check star to document, but it is not showing it among starred ones.
When working on the same word or excel document in the Dropbox cloud it never informs you that another user might be filling in the same spots or excel sheets and when the file is saved one of the user's data is always missing.

Review Source
 
 

Cassidy from W Group Realtors
Specialty: Real Estate
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2018

January 2018

Love this filing sharing software.

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Overall, I don't see how I ever lived without it.

Pros

I work on a team, so this is great. We can share files, and modify the files without having to send the file to the other members of my team. It's all online or as an app. It also is easy to use with other apps.

Cons

They pull you in with a free account, then you get hooked using it and run out of space. They then stop letting you share your files you have stored in your account. The cost to upgrade is kind of high. They give you 1 terabyte for that price, but no other lower options.

Review Source
 
 

Angela from Deck
Specialty: Real Estate
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2018

January 2018

Great storage service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I like this storage better than Google because of the alerts that go out when someone adds or takes away from a file. The program integrates well with my Mac and offers an app that makes it easy to see and access the storage from my lap top.

Cons

The free version has a very limited amount of storage forcing you into the paid version rather quickly.

Review Source
 
 

Annette from Edinburgh College.
Specialty: Education
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

January 2018

January 2018

My life in a dropbox.

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

I use professional dropbox and it has everything in it. I find it so handy to not have to carry about usb sticks etc. when I move from room to room to teach. It's also good to be able to have your pictures automatically uploaded but you can end up with thousands of pics that need organised so something to watch out for. The key to using this well is to have a good filing system and I have never run out of storage. It seems really stable and robust as I've never lost a file in all the years i've been using it.

Cons

I think I do find it a wee bit expensive, particularly since it comes out in a lump annually - you just have to be prepared. However - I woudn't be without it.

Review Source
 
 

Lucas from Education
Specialty: Education
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

January 2018

January 2018

Great to store and share documents

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Great tool to share documents and important information with other people in your work. You can access it from your desktop.

Cons

You can buy more storage capacity for a monthy price. when they give you free space, they will eventually take it off .

Review Source
 
 

Magda from Pat Liddy's Walking Tours
Specialty: Hospitality / Travel
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2018

January 2018

Easy to use and access, great for sharing.

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

It is very easy to use and store files to be used on different computers. Also great tool for collaborating. Has integrated Word online, so you can change Word documents without worrying about downloading and uploading the changed ones.

Cons

Perhaps there could be more free space for people to get the real taste of the potential of this product.

Review Source
 
 

Taylor from candid marketing + communications
Specialty: Marketing
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2018

January 2018

Easily Store Files to Send via Email

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Our agency uses Dropbox as a file sharing tool. When files are too large to send to client via email or when clients have multiple photos to send us, we just set up a Dropbox folder for easy sharing.

Pros

Dropbox is easy to use and allows you to share your files or folders with non-users. Organizing things and managing what content each use has access to is a breeze.

Cons

If not properly managed and set up, Dropbox can quickly get disorganized. Close attention needs to be paid when there are multiple collaborators within folders.

Review Source
 
 

Brian from EDI Staffing
Specialty: Other
Number of employees: 51-200 employees Employees number: 51-200 employees

January 2018

January 2018

Great for sharing photos with family

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

You cannot ask for a better way to share photos with others, especially when it comes to new additions to a family.

Pros

Easy to use from multiple locations and makes it easy to share photos and documents with family members near and far

Cons

The free amount of storage is too small as most people cannot afford the premium subscription, but nothing else beyond that.

Review Source
 
 
 
Showing 1-20 of 5,051

Richard from BlueFrog Media Ltd
Number of employees: 51-200 employees Employees number: 51-200 employees

January 2018

January 2018

A vital tool for working with clients with shared resources.

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

It allows us to easily collaborate with even our least technologically minded clients due to its basic user interface.

Pros

It features the most straightforward drag and drop interface possible allowing files to be shared and stored with just 1 click.

Cons

With larger teams, the price can start getting very expensive quite quickly meaning we need to ensure we maintain the minimum number of accounts we can manage to work with.

Review Source: Capterra
 

Christina from OPP

January 2018

January 2018

Dropbox is fine for sharing documents.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Dropbox is fine for sharing documents; however, I do not think that it is as user friendly or as great for collaboration as Google Drive.

Cons

Dropbox is not as user friendly as Google Drive for collaboration and live editing when working in a group or team.

Review Source: Capterra
 


January 2018

January 2018

Great file sharing

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Easy to use and just works!

Pros

Easy file sharing and syncing. Allows one place to store all project data in one place for all user to access. Great backup to on site storage. Easy to use web interface and syncing software.

Cons

More people seem to be on Box and so I have data in different places for different projects. Wish there was a way to unify all the different data locations.

Review Source: Capterra
 

Justin from Bartlett Bearing Co Inc

January 2018

January 2018

Can get pretty costly

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I love that you can add additional users, we used this for a school project in order to swap files and keep images where everyone could access them.

Cons

This is pretty costly, once the class was over we ended up switching to GoogleDrive which was free 15 GB of storage rather than the 2 free GB you get with the basic non business plan.

Review Source: Capterra
 

Anastasia from IO Technologies
Number of employees: 51-200 employees Employees number: 51-200 employees

January 2018

January 2018

Great place to store images

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Secure place to store files and share them with others

Pros

Secure way to upload all of the files with an easy ability to access it on any device via seconds, easy file sharing with friends/colleagues

Cons

Price/features set. Wish there were more package options that would serve an average user. I don't need 1 terabyte for myself.

Review Source: Capterra
 


January 2018

January 2018

Wonder storage!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Storage capability!

Pros

I can easily store files and organize them in folders and share them to colleagues who are working on same projects.

Cons

I dislike that it takes a while to sync the files especially if new folder has been added or large data are saved.

Review Source: Capterra
 


January 2018

January 2018

Excellent tool to send and share big files.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Save time sending big pictures or files to other people, instead of giving the information in usb to external people, that is not near you.
Great tool, you can use it where ever you are, is easy to use, explains every step, and has different options for the members.

Pros

You can share information, documents, pictures , etc. with other coworkers or people that cant be send by email because of the size. Fast and easy to use and to sign in.

Cons

That you need to be online to send the information, well that is with every software or email, maybe in the future we will have wi-fi everywhere.
The capacity, soemtimes we need to send many pictures big sizes, but we do it in several segments.

Review Source: Capterra
 


January 2018

January 2018

Worth using

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

The referral program of Dropbox. I can invite up to 32 people to join Dropbox and as soon as my referrals sign up, both of us get 500MB of free space. A Pro account user gets 1GB of free space. Just via, referralgs, I have got 25GB of free space so more files to store. Along with this, I really like the software's design and user interface. Easy to use and an attractive design. Not just Multiple files but also complete folders can be uploaded.

Cons

Just one problem. Being an external storage application, I can't access Dropbox on my company's secure internet at work. Hence, I then have to connect to my private local connection and then use Dropbox which is a bit time consuming. Other than this, no other issue.

Review Source: GetApp
 

Glenn from Robert Half Finance & Accounting

January 2018

January 2018

Dropbox makes day to day work much easier, it is essential

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We use it day to day as our storage program , I make use of it from an HR Perspective that allows me to access files from anywhere, anytime.

Pros

The software is easy to use and I'm able to share files with my colleagues for all of the various projects we use. It really is the simplest "storage" product I've ever used

Cons

Honestly have not experienced any "cons", if anything , the set up and permissions were a little tricky. Our IT Dept was able to handle it for us.

Review Source: Capterra
 

Jeffrey from Interface Web Solutions Inc.
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2018

January 2018

Comparible to OneDrive and Google Drive.

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

Uploading files can be pretty quick. It's faster on a paid plan. It's easy to find your files with their search feature.

Cons

I wish you got more space for free. If I just want to share a file I use WeTransfer. It's faster and easier. Dropbox is good for storing your files and you can easily download them. I didn't like that when I downloaded the app, that one setting to back up my photos from my phone was enabled. I was not happy as my dropbox was for business and my phone is for personal use. Deleting files permanently from dropbox is not so straightforward.

Review Source: GetApp
 

Andy from Clarity Coverdale Fury
Number of employees: 51-200 employees Employees number: 51-200 employees

January 2018

January 2018

Safe, secure way to tranfer files internally/externally with ease

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

File sizes continue to grow and having a trusted service to share files securely is a mandatory. Dropbox is a known brand and makes it easy even for users that do not have the software on their machine to easily recieve files.

Cons

Somewhat of a commodity, haven't grown a lot beyond core use case. Which isn't horrible, but growth seems limited moving forward. Google or others could come in an overtake this space.

Review Source: Capterra
 


January 2018

January 2018

Sufficient document sharing

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

I enjoy the ease of document sharing among granted users. The storage and organization are able to be customized to suit the projects need.

Cons

This essentially could be a user error, but I would like to disable some notifications that are not pertinent to me.

Review Source: Capterra
 

Andy from SDSP
Number of employees: 51-200 employees Employees number: 51-200 employees

January 2018

January 2018

I use this to share large files with other companies

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

File Sharing with other companies

Pros

This has become almost mandatory for me as it seems file sizes are going exponentially in size while email file size limits remain the same. The software flows naturally and is easy to use. Although I haven't had to use them, there are a bunch of tutorial to show you how to do things in the software.

Cons

I have had difficulties uploading at times. It seems like there is a delay sometime where files were uploaded but don't show up right away so I upload them again and eventually have found I have uploaded the same files multiple times.

Review Source: Capterra
 

Shivakant from Micro Focus

January 2018

January 2018

Good substitute comparison to Google drive

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The syncing and security capacities are really good for this application and also sharing and enabling to the computer is also very good.

Cons

Sometimes the syncing of the pics and videos is really stuck at initial level due to less internet connectivity.

Review Source: Capterra
 


January 2018

January 2018

nice cloud based document storage tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

great for team collaboration efforts and keeping documents organized in one central location. Version control is very easy

Cons

It was difficult to learn how to open documents and view them vs opening and editing/saving a document. It's not clear that you are editing an archived version of a document

Review Source: Capterra
 


January 2018

January 2018

Okay to pretty good

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Ease of use and user experience is really solid. They clearly are customer centric and have listed to their users.

Cons

Limits of space and regular up sell. Not really sure how much better it is than Google Drive and it doesn't integrate with my other apps.

Review Source: GetApp
 

Kyla from IMPRESSED by nature

January 2018

January 2018

Great Way to Keep Data Synced

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I have used Dropbox for a long time for saving photos and other data to share with others, but I only recently discovered that I can sync all my files to Dropbox on my desktop! It's totally amazing! I was able to easily backup all my files when I got a new computer and rest assured that they are safe during the transition. Now I use Dropbox for all of my file saving--it so seamless!

Cons

I wish there was a middle ground pricing. I know I'll never use two terabytes of data, so it would be nice to have the option of something smaller for a lower price. Even a flat rate price would be a helpful alternative.

Review Source: Capterra
 

Chamry from Geek Uprising

January 2018

January 2018

Not a great fit for a small business

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Dropbox in general is very easy to navigate, very user friendly. Any customer support that's needed is handled promptly as well

Cons

As a small business run from my home, the business version of the software is just too much in terms of pricing vs the features I would actually use. We moved back to an individual plan shortly after switching to the business subscription.

Review Source: Capterra
 

Corey from Holiday Companies
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

January 2018

January 2018

The Digital Back Bone of the Company

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

All non-sensitive files goes into Dropbox. period. There is no more PC-centric file storage allowed. Employees can decided if their work should go into their personal folders or the companies, but as long as it is stored in Dropbox. So many times we have been saved as a hard drives fail and we need to restore the pc. It also allows our employee to "jump" from station to station without missing a beat.

Cons

Honestly, there is not much to criticize here. Some people may think their prices are too high, but I don't. I think you get your value for your money.

Review Source: GetApp
 

Alexis from Ameriblasts

January 2018

January 2018

Easy to use for sharing files between locations

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like that I can sort, share, and view certain files allowing me to use one location to store all my files and send them to various vendors without allowing access to all the files on my system.

Cons

I wish the interface allowed for different views and an easier sorting system. Also I wish the link name for the request for files was shorter as, if your not sending the link in an email, its too long to put on say a flyer.

Review Source: Capterra