Dropbox is a cloud-based file sharing software system that caters to individuals and businesses of all sizes. This solution allows users to share files and send file requests to people even if they don’t have a Dropbox account. Multiple users can leave comments on files and can collaborate with Microsoft Office.

The solution can recover deleted files and maintains version histories in case users want to recover old file versions. It also keeps track of all actions performed on specific files.

Advanced sharing enables only selected users to see important files, and files can be remotely wiped if sensitive data gets compromised. Dropbox can also back up all photos as they are added.

Dropbox also provides an admin panel to control files centrally. User licenses, content and access permissions can be transferred from one user to the other.



11,797 Reviews of Dropbox

Overall rating

4.5 / 5 stars

Showing 1 - 20 of 11,797 reviews

December 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Functionality

5 of 5

December 2018

There’s always a use for Dropbox

Pros

I use this all the time to share documents with my team, share files that I need to send out, collaborate on projects.

Cons

I haven’t had a negative experience with Dropbox.

December 2018

Janna from White House of Music

Company Size: 51-200 employees

Review Source


Ease-of-use

5 of 5

Functionality

5 of 5

December 2018

Awesome for Sharing!

Pros

I don't know what I would do without Dropbox. I share files on it and my friends share theirs with me. It is a must have for any college student!

Cons

Sometimes it works slow due to the large files needed to be transferred, but this is only a minor problem.

December 2018

Eric from jewelry & beads inc

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

5 of 5

December 2018

secure box

Pros

the capacity for storage and the easy to use

Cons

when you have to edit something didn`t save automatic

December 2018

John from Globacom Group.

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

I love my sharing experience with Dropbox.

I have easy access to my files from anywhere,and can share these files with anyone ; thus making it unimportant for me to go around with a flash drive or any storage device.

Pros

Dropbox business has been reliable for storing,editing and sharing files.I collaborate better with Dropbox business and I have access to all of my files from my mobile device and desktop computer

Cons

I dislike my inability to have access to edit folders,without being granted the permission by the admin.

December 2018

Audric from Madera Marketing & Consulting

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Functionality

5 of 5

December 2018

Sharing on the Go

Pros

I love the ability to upload and share files and media with business partners even when I'm on the go. Being able to access my dropbox anywhere helps as well when needing to get to a file I may have forgotten to email someone and then being able to do it from my phone. Lifesaver.

Cons

No negative feedback at this time. Software does what I need it to.

December 2018

Sarah from Grow Op Farms

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

3 of 5

Customer support

3 of 5

Functionality

4 of 5

December 2018

Dropbox Business

Pros

I liked that I can free up storage on my device by moving things over to the Dropbox. So easy!

Cons

I lose track of my documents and the order I saved them in sometimes.

December 2018

Kalpesh from LA Tan

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

5 of 5

December 2018

Dropbox Files

Pros

It is very useful when we need to send big excel file to our CPA or any other quickbook file.

Cons

it is little costlier than google. as compare to other services.

December 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: GetApp


Ease-of-use

5 of 5

Value for money

3 of 5

Functionality

5 of 5

December 2018

The original

Pros

For me, this is the cloud storage I compare everything else to. It is so easy to use that I forget it is there sometimes.

Cons

Although none are as easy to use, the competition gives away storage for free. If the competition wasn't free, I would not use them ever.

December 2018

marie from Ontario Sailor Magazine

Company Size: 2-10 employees

Review Source: GetApp


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

5 of 5

December 2018

Exceptional for daily use

Pros

I use dropbox daily and I can say that the best thing that it has is:
1.- having an account is very easy; you sign up, choose the type of account you want (free or paid) and that's it. The user should not configure almost anything.
2 .- No matter what type of account you have, whether it is free or paid you can use dropbox without problems, without worrying that they give you little space, or that you can not upload or download large files.
3.- You can use and store all types of files without problems, either a .txt or a video file.
4.- the upload and download of files is usually quite fast and efficient.
5.- If you or someone deletes a file from the cloud you can retrieve it from the personal trash can you have in dropbox, which is a really good thing.
6.- dropbox can be used through a browser or through an installable application. The good thing is that the application has support for different operating systems, whether windows, android or ios.

Cons

I have mostly no complaints, it works very well for me and I can store all my work files and some epub that I have found hard to find.

December 2018

Milinda from CodeGen International (pvt) Ltd

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

3 of 5

Customer support

4 of 5

Functionality

4 of 5

December 2018

Document handling with

Sharing documents among team mates.

Pros

Ability to share documents and ability to work both offline and online. Privide privacy of ducuments.

Cons

Having conficted copies except having versions of a certain document.

December 2018

Nick from General Contractor

Company Size: 201-500 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

My Cloud Server

Pros

I use this product everyday and it's my go to for cloud base services for all of my documents. I've even started using it for my photos.

Cons

I don't have any complaints for this service. It performs exactly how I would want it, so keep up the good work Dropbox.

December 2018

Kyle from Alton Kyle Designs

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

3 of 5

Functionality

4 of 5

December 2018

I miss that old Dropbox

Pros

simple to use, good ui/ux design, straightforward.

Cons

wanted better ways to grow free space without tweeting or facebooking.

December 2018

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Functionality

5 of 5

December 2018

Dropbox review

It’s wonderful! Easy to train someone how to navigate it. So easy to organize your files. So easy to use.

Pros

So nice to have somewhere I can store all the documents we are needing to have on hand, but I don’t want to print a hard copy. It is so easy to use, organize and to navigate.

Cons

Honestly I cannot think of any cons. It really has been a delight to use.

December 2018

Steve from Gold Eagle Company

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

3 of 5

Functionality

4 of 5

December 2018

Drop box is ok

Pros

Allegedly it's more secure than something like Google sheets - so that's neat.

Cons

NO simultaneous editing, the syncing function gets messed up and breaks the internet at our office from time to time. We still are dealing with save-overs and it just seems clunkier than it needs to.

December 2018

Kimberly from Urology of Indiana

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

5 of 5

December 2018

Nice And Easy!

Pros

I like how easy this is to use. It's so frustrating to try to send files and they are too large. THIS is your best bet!! Versatile, and simple to navigate. Integration with other applications, and services is a plus as well.

Cons

Cost could be a factor- though I feel it's worth it in comparison.

December 2018

Jean-Marc from K-Designed Sarl

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

Dropbox for sync in team

Multi team members working internal server connection, dropbox used as backup and easy access of permanently updated data while travelling

Pros

Ease of access for Teammembers, offline accessability, instant sync on various devices

Cons

Upgrading from free to business was not hassle-free, documentation not up to the level of the quality the software provides

December 2018

Rico from LJ Hooker

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

5 of 5

December 2018

The best cloud storage!

Pros

Oh I love Dropbox for personal use or for business. It's my no1 choice. I just love how light and easy the blue interface feels like. My favorite feature is file request: sending anyone a link and they can give you files not to worry about size or anything.

Cons

I really don't have any cons on my mind. It does everything you will need about cloud storage. I just hope the security is on point so I don't need to worry about it. So far so good.

December 2018

lau from Kenya Wine Agencies Limited - KWAL

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

Why am in love with dropbox business

It is an easy to use software that allow us to share and store files.It has improved the overall productivity and collaboration in the organization.

Pros

We use Dropbox business across all departments of our company.However, i can only speak for my department. We use the software in cloud storage and sharing of documents.The tool also [provide us with a central place where every ember of the department can easily access documents.It a tool with a user friendly interface that is easy for us to use.The admin is also able to retrieve deleted documents.

Cons

The pc user interface is usually different from the apple interface.The pc lacks certain symbolsad file name length.

December 2018

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Functionality

5 of 5

December 2018

Useful for sending larger files

Pros

One of our favorite things about this was the ability to share more and larger files with other staff.

Cons

there was some hiccups and confusion when using the product. it wasn't as clear cut as I had hoped. and some files were unsuccessful in being shared.

December 2018

Busuyi from Kwese Television Network.

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

My preferred way to share and save office content and files.

I use Dropbox to share files.Dropbox unites my project team and encourages us to share and collaborate as a group.As an account manager , there are times I work from home and have no direct access to important documentation to address client complaints,Dropbox let me access such documentations remotely,saving me the stress of having to call for them or having to make it down to the office.

Pros

Dropbox business is used as a file repository at my workplace which provides me easy access to any file ,from wherever I may be.I find it intuitive and the user interface is similar to that of regular Dropbox and this makes it easier to use.

Cons

Dropbox is an affordable option for small and medium sized teams.