Dropbox is a cloud-based file sharing software system that caters to individuals and businesses of all sizes. This solution allows users to share files and send file requests to people even if they don’t have a Dropbox account. Multiple users can leave comments on files and can collaborate with Microsoft Office.

The solution can recover deleted files and maintains version histories in case users want to recover old file versions. It also keeps track of all actions performed on specific files.

Advanced sharing enables only selected users to see important files, and files can be remotely wiped if sensitive data gets compromised. Dropbox can also back up all photos as they are added.

Dropbox also provides an admin panel to control files centrally. User licenses, content and access permissions can be transferred from one user to the other.

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Home
Home
File sharing
File sharing
File tracking
File tracking
Files
Files
Mobile app
Mobile app

Supported Operating System(s):

Web browser (OS agnostic)



10,263 Reviews of Dropbox

Overall rating

4.5 / 5 stars

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Showing 1 - 20 of 10,263 reviews

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Adam from Accenture

Number of employees:  501-1,000 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Great solution for business

Pros

I often have to work from home. I edit documents, upload them to Dropbox and open access to my colleagues. I have been working under this scheme for 2 years, I have never had any problems. I freely use storage from a device on any operating system.

Cons

I would like to customize the downloaded files in order to immediately understand which employee has uploaded them to the server. For example, so that my files are always highlighted in blue, in whatever folder I put them. So far, every time you have to make notes manually.

William from Strategic IT Services, LLC

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

DO NOT do the free trial as they make it difficult for you to leave

horrible

Pros

nothing of value in this business version

Cons

When i left all of the files changed during the trail turned into conflicted files that i had to fix before i could use them again

judy from Sleekline

Number of employees:  1 employee

Ease-of-use

Functionality

October 2018

Great way to store data on the Cloud

Pros

I like that it is stored on the cloud and easily accesible.

Cons

I don't like that the storage space is limited.

Kristen from Evolve Artistry and Salon

Number of employees:  1 employee

Ease-of-use

Functionality

October 2018

Perfect for work

Pros

We work in film so it makes it so much easier to be able to quickly send a script to the entire cast using Dropbox.

Cons

Sometimes I struggle to figure out where all of the features are.

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Verified Reviewer

Number of employees:  1 employee

Ease-of-use

Value for money

Functionality

October 2018

Dropbox

Overall I like dropbox. Its a great storage program

Pros

I like that it saves everything automatically. Its also relatively cheap. A good value for the money. I also like the fact that you can share files with other dropbox people

Cons

All of the files go into one folder and you have to go in and adjust things

Laura from Havasu-Rentals

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Easy & Reliable

DropBox is fairly easy to use and is good storage value for the money. Beware of duplicate files though!

Pros

Great value for amount of storage and users.

Cons

Multiple users can view a document at the same time, but it ends up saving multiple versions of the same document. Very time consuming to go back through the versions & check for differences/ changes.

Nicole from The University of Texas Health Science Center at Houston

Number of employees:  1,001-5,000 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Hands down best way to send secured files.

Pros

I love the convenience of dropbox. My clients often upload files that are too large to send via e-mail.
I always receive a prompt e-mail letting me know that I have files waiting for me and I also receive a reminder e-mail after a few days, just incase I forget. Dropbox is my trusted way to send large print files.

Cons

I honestly do not have any cons with this software.

Antonio from PsdGoesHtml Inc.

Number of employees:  201-500 employees

Ease-of-use

Value for money

Functionality

October 2018

Useful file sharing for big companies

Super recommended

Pros

Our company is pretty big, and Dropbox never failed in handling our big input and output of file backups and sharing, super recommended

Cons

On some of our computers it takes a lot of resources and memory to run

grafton from Hit Promotional Products

Number of employees:  1,001-5,000 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Sharing Photo & Video Made Easy

Overall A+ Experience. Clients only give good reviews of Dropbox as well

Pros

When I have to share my projects I film and photo with my drone, I only use dropbox. My clients prefer this way to get content because ease to view the content and download after.

Also - there are many free type solutions out there but have many limits:
1. Size limits - most cap you at 1 gigabyte or so and that doesn't do well for me as I upload videos that are 500mb a piece...
2. Ads - lot of freeware out there you can use but it is loaded with ads - my clients don't want to be advertised to, they are paying for service so I try to service them in a clean easy to use way to get my content
3. Usability - lot of free ware you can get a d/l link but you have to email clients. Dropbox can save all your email contacts inside the app to make it very easy to share your content with them and also saved for future use

Cons

Not many cons as you are paying for service. Only sometimes I wish it was a little cheaper but still worth the $

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Verified Reviewer

Number of employees:  11-50 employees

Ease-of-use

Functionality

October 2018

Great for Business

Pros

This is a easy great software when your employees are all remote. It really makes it easy to share files and not have to email.

Cons

Syncing is not the easiest and you may need assistance, but overall is a great added benefit

Shivani from NextPage IT Solutions

Number of employees:  51-200 employees

Ease-of-use

Customer support

Functionality

October 2018

Great for online storage.

Pros

It has file recovery option.
I like its mobile app as well.
Good drag and drop functionality.

Cons

Quite expensive.
User interface can be improved

LinkedIn icon
Verified Reviewer

Number of employees:  10,000+ employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Dropbox software for cloud management.

Currently I use it daily, there I keep a lot of information that I use daily and that I share with my workmates. I also have the mobile application on my phone

Pros

The ease of having all my files available in the cloud and having access to them anytime, anywhere. I can also share work information with my co-workers, I can also update documents and work offline, updating the information when it's available again

Cons

The limited space capacity for the free version and large documents can not be managed.

Waleed from Khyber Teaching Hospital

Number of employees:  5,001-10,000 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

The most popular online storage solution overpriced for nothing special

I only store the files that I have uploaded to it in the past. Too pricey to continue subscription.

Pros

Popular, Widepspread compatibility with third party apps
Better security , ability to delete files from remote/lost device
almost unhackable
Files remain saved even if subscription expires and unlike Google, Dropbox won't block your bowel (ie incoming emails to Gmail)

Cons

Overpriced (at least the standard business version, with only 3TB for whole team)
No office suite or any software included except for Dropbox app itself.
No donuts (storage space) for free users
Mysteriously deletes files sometimes. Also encountered ocassions when a file can not be downloaded or uploaded at the speed at which it should (slow file transfer)


Chris from Eco Interiors Ltd.

Specialty:  Construction & Engineering

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Cannot praise their support team enough

Pros

Aside from the obvious benefits of cloud storage, their support team is amazing. If you accidentally delete a lot of files for some reason, they can help you locate and undo the deletion event.

Cons

It's pretty slow to index after a large number of file changes. If you have more than 500,000 files on your storage, it takes a really long time to index.

Billy from Left Bank Vancouver

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Reliable and secured massive storage.

Great cloud storage that offers different plans. I love our current unlimited plan. I can store all the large files that I need.

Pros

For larger files, my team and I use Dropbox business. We can also share it easily between the team members. There is also a limited free version of it. We are using the unlimited plan as of the moment and we love it to death. It has lots of great features. I love the fact that I can control who can see our files. The syncing feature is reliable and i didn't have any trouble using it.

Lastly, their pricing is competitive, specially the unlimited plan.

Cons

There are times that uploading is very slow specially in the desktop version.

Stephen from Equity Bank Limited

Number of employees:  501-1,000 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

A Wonderful Online Storage and File Sharing Software

To be honest, apart from the slow customer care team, my overall experience with DropBox Business has been very great. It has been a lifesaver in our organization. It is the best file sharing and collaboration tool that we have ever used in our organization.

Pros

I like using DropBox Business because it helps us perform a variety of activities in the workplace. We use to save files on the cloud. Moreover, it helps us in sharing files across devices on the cloud. When using it, we are able to access our company's files or documents from anyplace when our devices are connected to the internet.

Cons

The customer care team of DropBox Business is somehow slow. The team takes a lot of time before responding to our queries. It is somehow disappointing and time-consuming.

Allan from KRA(KENYA REVENUE AUTHORITY)

Number of employees:  501-1,000 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

cloud storage

Pros

Dropbox offers synchronize, share and collaboration of documents. in so doing, with the subscription made by the company for the amount of size required therefore makes it easier to use it in the office.
Offers phone support when unlimited storage is added. It's easy to use and convenient.

Cons

Has no anti-virus feature. One can upload a virus to the Dropbox.

LinkedIn icon
Verified Reviewer

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Excellent.

Pros

Functionality. Amount of space available for businesses. Ease of document searches. Let’s the administrator see what each user/employee has contributed or changed within the Dropbox. Just a great product.

Cons

Everyone that has access to the product also has access to accidentally delete a folder. If the folder is deleted for them, it is deleted for everyone. Luckily the administrator can see who deleted what and can remedy the situation. This however can be frustrating.

Terri from Datamax

Number of employees:  1,001-5,000 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Excellent Quality

Pros

What I like most is, Dropbox is solid, high quality, smart, motivating and very challenging.

Cons

What I like least is, Dropbox is the lack of strategic direction and support and needs to be more efficient but indecisive quite a bit.

Opal from Personlized pics by opal bell

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

my review

Pros

i love how eazy it is to add things to drop box so u dont loose them u can add pics and files from ur notebook

Cons

i dont like that it does not auto maticlly like other programs out there


Displaying 1 - 20 of 10,263 reviews