Dropbox Business Software

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FrontRunners 2021

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About Dropbox Business

Dropbox is a cloud-based file sharing software system that caters to individuals and businesses of all sizes. This solution allows users to share files and send file requests to people even if they don’t have a Dropbox account. Multiple users can leave comments on files and can collaborate with Microsoft Office. The solution can recover deleted files and maintains version histories in case users want to recover old file versions. It also keeps track of all actions performed on specific files. Advanced sharing enables only selected users to see important files, and files can be remotely wiped if sensitive data gets compromised. Dropbox can also back up all photos as they are added. Dropbox also provides an admin panel to control files centrally. User licen...
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Dropbox Business User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

4

Functionality

4.5

Showing 1 - 5 of 18,005 reviews

User Profile

Mahmudul islam

Verified reviewer

Company size: 501-1,000 employees

Industry: Civil Engineering

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

September 2021

Must use storage option for official works.

I mainly use Dropbox for my office work, yo store all the docs in cloud as backup. Dropbox provide me choice to share files with specific user with full privacy option. Uploading is so fast and for larger files , sometimes takes much times. Besides it provides 3rd party integration which gives us chance to accelarate our work.

Pros

Most important features Dropbox provides from my perspective is the automatic file backup option. Dropbox takes backup all my documents, helps me to work without fear of losing them. Beside dropbox have world-class security to protect our data.. I can store all my data in cloud and share to official documents for work purpose very easily. Organizations of my documents is very good in Dropbox business. Moreover uploading speed is very fast , I can able to store big files in cloud storage easily and able to track from anywhere.

Cons

Since we are using Dropbox for organizational work, it's fill like it's little bit expensive than other similar service provider, interface is easy but, sometimes need to know basic program knowledge and web client interface knowledge to get full benefit of Dropbox.

Reasons for switching to Dropbox Business

For professional work , need to switch with all other teammates.

Alicia

Company size: 201-500 employees

Industry: Education Management

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Functionality

out of 5

August 2021

Best for High-Res Work

User-friendly and easy to manage files

Pros

The pricing plans are reasonable and it allows me to keep high-res (large docs) organized for three major companies with an endless amount of brand assets. It is accessible anywhere with internet - allowing me to work from office, at home, or on-the go (plane, out-of-country-etc.).

Cons

I have not come across any cons to their software as of yet. I have been using it for 2+ years without ever having to contact support or come across any glitches. I would not mind a promo code or discount on a pricing plan though lol.

Reasons for choosing Dropbox Business

Features, integration possibilities, and capacity

Reasons for switching to Dropbox Business

Because a major upgrade in features and integrations.

Laura

Company size: 11-50 employees

Industry: Media Production

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
4

Functionality

out of 5

June 2021

Still A Clunky Product After 5+ Years of Use

Dropbox Business has, for the most part, been our media company's go-to file storage and sharing application since we began primarily working from home a little over a year ago. But after 5+ years of consistent use, I can't say I've noticed a significant improvement in the software's usability. We still seem to experience the same issues we did when we first began using the software. We've been on the lookout for a software to switch to for some time, and may just officially make the move to Frame.io some time in the near future.

Pros

In terms of basic file sharing (documents, videos, or audio files), Dropbox Business gets the job done. There are some basic features available which allow you to customize the files you've shared (you can set files to be non-downloadable, password protect them, or even set the shared link to expire after a certain date). One of the features we've found the most useful as a media company is the ability to send out a File Request. This is a feature that allows you to create an upload link that can be shared out to as many people as you need. Once members of that group have uploaded files to your Dropbox using the link, the files will appear on your Dropbox, in a folder that you've preconfigured to be associated with that file request. Users cannot see what exists on your Dropbox on their side, but you're able to secure the files you need. While there are some helpful, advanced features, all in all I would say Dropbox Business will probably work just fine for your purposes if you aren't too concerned about having a bunch of fancy features.

Cons

I seem to constantly run into strange issues when using Dropbox. For example, although you are able to see all of the files that you've recently deleted in the Trash, you are not able to search the Trash. You can only perform a search for files that are still technically "live" on your Dropbox account. So if you need a file you think you've deleted, you have to scroll through the Trash and search for it yourself. I would think that regardless of what exactly you or your company is using Dropbox for, a search bar feature for the Trash would be useful, and would save you a ton of time. Additionally, more often than not, the progress bar on the bottom of the browser might say a file has completed uploading, but the file won't display on the screen. A refresh seems to do the trick, but this is a longstanding issue we've run into, and contributes to my overall perception of Dropbox as a "clunky," outdated software.

User Profile

Prathamesh

Verified reviewer

Company size: 1,001-5,000 employees

Industry: Retail

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
3

Customer support

out of 5
5

Functionality

out of 5

October 2021

Dropbox business a perfect solution for cloud based storage

The dropbox business is valuable tool if you are looking to enhance your internal capability of storing data on a third-party cloud. It has helped to operate data from outside source without worrying about data lose due to system collapse. The features are overwhelming and help users in seperate ways. The product stands out among other for delivering superior experience in data management.

Pros

The security features are the best features for Dropbox business. You can make sure the file is well encrypted and can be shared through a secured channel like a link with others. The drag and drop function is effective when transferring large volume of documents to the cloud. Very easily accessible through remote locations and team collaboration features are easy to use. Version control by saving older version of file is a effective feature.

Cons

Sync and integration issues require most attention from the customer support team. Syncing with local directory is always a problem as it becomes challenging to auto upload files to the system. Sharing file outside of the organization is troublesome as excess control becomes a big issue. Document searching is also another issue which is hard to address.

Reasons for choosing Dropbox Business

The overall working capabilities and feature depth of Dropbox is higher than other cloud-based storage products. It does well in organizing and saving the data in an organized way such that it can be accessed in a order of importance and update.

User Profile

Anuj

Verified reviewer

Company size: 51-200 employees

Industry: Information Technology and Services

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

September 2021

Safely Store Business Data On Cloud Space For Backup and Remote Work

Dropbox helps our business by storing all of business photos, docs, and videos on cloud space. We mostly use to store client report and give access to client directly. It Upload automatically backs up everything from our mobile and desktop to Dropbox so we'll never lose an image again. Manage our business files easily with the Dropbox app. We can quickly share links to Dropbox files or entire folders with anyone. One more advantage of Dropbox access to all our important documents without having to carry a USB drive or download anything. No need to Worry about losing our files and business data, Dropbox helps to keep track of our documents, photos and videos. Access our business data from any device and share folder with an unlimited number of people.

Pros

• Easiest way to store and share files online while keeping them safe across all of our computers and devices. • With automatic backup, we'll never lose any file. • Users can store pictures, videos, and other files on Dropbox's servers. • Files placed in a Dropbox folder are automatically uploaded to Dropbox's servers. • Dropbox allows us to store any type of business file on its secure server. • Syncs across all devices so we can access our files from anywhere.

Cons

No issue was faced with Dropbox because all the queries were solved by the customer team. Very fast response.

Reasons for choosing Dropbox Business

We found the most valuable and cheapest Dropbox for our business. It has lots of advanced features and fulfills our business needs.

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