About Dropbox

Dropbox is a cloud-based file sharing software system that caters to individuals and businesses of all sizes. This solution allows users to share files and send file requests to people even if they don’t have a Dropbox account. Multiple users can leave comments on files and can collaborate with Microsoft Office.

The solution can recover deleted files and maintains version histories in case users want to recover old file versions. It also keeps track of all actions performed on specific files.

Advanced sharing enables only selected users to see important files, and files can be remotely wiped if sensitive data gets compromised. Dropbox can also back up all photos as they are added.

Dropbox also provides an admin panel to control file...


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Supported Operating System(s):

Web browser (OS agnostic)

16,973 Reviews of Dropbox

Average User Ratings

Overall

4.51 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.0

Functionality

4.5

Ratings Snapshot

5 stars

(10,529)

10,529

4 stars

(4,954)

4,954

3 stars

(1,231)

1,231

2 stars

(167)

167

1 stars

(92)

92

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 16973 results

April 2020

Lauren from Bert Stern Productions LLC

Verified Reviewer

Company Size: 51-200 employees

Industry: Media Production

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2020

Power To The Drop

I have been with Dropbox for over 3 years and will continue to use the software. I believe it's crucial to carry heavy files in a web page without crashing. Something that you don't realize is extremely important to a storage software.

Pros

Where can I begin, except for the fact that Dropbox has a powerful engine? From my experience, I am impressed by the energy this software has. I work in media production, so capacity and performance are primary factors in how we store content. Dropbox sees to it that our heaviest files are taken care of. I often transfer computer animations as well, which requires a lofty amount of memory to carry certain files. With that, this software is able to store and load the pages that contain each modeled/rigged subject with ease.

Cons

I would only suggest that the import/export functions were at more of an ease in terms of loading. They often require additional steps to just get a file through. Anything as simple as import to browse would fulfill my only concern.

October 2020

Benjamin from Ben Accinelli LLC

Company Size: 2-10 employees

Industry: Photography

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2020

If you have a team that needs to collaborate, look no further

my overall experience has been positive. there has been some issues as with any service, but dropbox has been great to work with and has been helpful. Adding the FTP capability a couple of years ago has been a huge upgrade to the account and makes me want to stick with them indefinitely

Pros

Dropbox has been my go-to software for over 5 years. We use dropbox to collaborate between video projects, graphic projects, and photo projects. We have editors all over the world and nothing works better than dropbox. I've tried using google drive multiple times, but dropbox's desktop sync has been the best thing for our collaboration. Transferring files to clients have been so simple on both ends. Every time we've sent files using google drive, we've had nothing but problems. Dropbox makes it super easy to send files and to gather files. Their file request functionality has been amazing to work with and makes it easy to collaborate with clients outside of our dropbox network.

Cons

The syncing can be a little slow especially with large files, but our work around is using an FTP client to log into dropbox to download and upload files directly to and from dropbox. sometimes we'll have syncing issues, but their file conflict solution has made it manageable to work with but still needs some work. the pricing it through the roof, but when you break it down into it's benefits, it's not so bad—but i do find myself constantly talking myself into the price being ok every time that annually payment goes through.

Reasons for Choosing Dropbox

desktop syncing for collaboration and file delivery and requests for clients

December 2017

Chase from Tella Firma Foundations

Verified Reviewer

Company Size: 11-50 employees

Industry: Building Materials

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

1.0

Customer support

4.0

Functionality

2.0

December 2017

Too expensive for what you get. Other services that give you more functionality for less money.

It's good for syncing files from one computer to another (e.g. work, home, mobile). I would not say it is good (or cost-effective) as a business cloud file storage service. Perhaps it is beneficial as a business's cloud backup of their local server.

Pros

Smart Sync allows you to to sync files on-demand. This allows you to see files in the folder(s) via Windows Explorer without actually having to download those files onto your hard drive, which is the difference between Smart Sync and the "less-premium" Selective Sync. This is essential if you are intending to utilize Dropbox as a true cloud server in the same way you might utilize a local file server. Without Smart Sync, if someone on your team (or shared folder) uploads or changes a bunch of files, then everyone starts downloading/syncing those files and it kills your internet speeds. OneDrive has this capability, but requires Windows 10. Google's G Suite just added this functionality as well. Office 365 Integration/Badge is OK. It's not as good as utilizing OneDrive (which is included in O365) because it does not let you edit documents simultaneously in real-time. Multiple people can open a document at the same time, but you can only work in the document and save one-at-at-time. It at least notifies you that someone else is in the file. Paper seems neat and you can add Slack integration so that's cool too.

Cons

I do not understand how they can charge so much for their Business plans. The only service being provided is document storage, so you have to compare it with MS OneDrive or Google Drive. Chances are, your MS or Google subscription includes OneDrive/Drive anyway so why would anyone want to pay extra for Dropbox? The only benefit is the on-demand syncing (OneDrive requires Windows 10), but you can get the same feature from Google Drive for half the price, as well as document-creating apps and simultaneous editing/collaboration (as opposed to simply being notified that someone else is currently editing the file, so wait your turn). There is no way to create a file directly from the Dropbox web version...because there are no document-creating tools provided. OneDrive and Google Drive both allow you to create a new document directly from the web version of their services. You cannot add tags or comments to a document. Both of which would help with organizing the document and finding it later. The search feature is very basic. It would be nice to have some advanced search criteria (e.g. "pictures", "PDFs", date ranges, authors, owners, etc.) You can only share folders among team members. The only way to share specific files is by using a URL, which then makes the file accessible to the entire world, so long as someone can guess the URL. If someone isn't on your team, they can only VIEW files (or you have to give URL access, opening it up to the entire world).

July 2020

Sarah from Studio Flight

Verified Reviewer

Company Size: 2-10 employees

Industry: Marketing and Advertising

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

July 2020

Dropbox Business for Small Teams

Our team uses Dropbox Business every day and we organize it by our projects which makes finding documents and assets very efficient. We love the ability to instantly add a shared Dropbox folder from a client directly into our Dropbox dashboard in a matter of seconds. It's one of the most useful features. The history and version control is also really useful to ensure we're using the latest files.

Pros

This cloud-based storage tool has been incredibly effective, especially now that our team is working remotely due to COVID-19. We are able to organize our documents very efficiently using the tools instead of having to use an internal server. It's game-changing to be able to access documents, photos, and videos from any computer without having to use a clunky VPN login.

Cons

I wish the thumbnails were larger when previewing photos and sometimes when you hit the back button, it takes you to the home page instead of the last page of you breadcrumb trail but the ease of use makes it worthwhile, once you get used to it.

Reasons for Choosing Dropbox

The price was fair and the ease of use is very good for our small team.

September 2020

Michael from Masmaikel

Company Size: 2-10 employees

Industry: Education Management

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

3.0

Customer support

5.0

Functionality

5.0

September 2020

Expensive, yet you need it

I like Dropbox for Business. It helps me a lot in: - Sync files across device - File sharing with my team - Team work (for people who I require them to send me some file) , instead of sending hundreds of MB file via email (googleDrive), this Dropbox works better for me. - with certain package, you have the option to only keep your file ONLINE. Very helpful for me, it saves my storage.

Pros

1. It's flexible, you can have it online, or offline. 2. It's reliable. I've never experience system down. 3. It works well across platform. I use it on my mobile, tablet and laptop. All works well. I've been using this app more than 5 years.

Cons

It's a bit expensive. The price you see now on their website is the new price. Before, they had the cheaper price. After several years using this service, they increased the price. However, they fairly added the features :) which is helpful. The downside is, you didn't have the options anymore to use the cheaper package with the less price.

Reasons for Choosing Dropbox

DropBox is more neutral, and it knows exactly the features I need. - work across platform, even on the web. - the price is not that cheap, but it's still make sense - so far, I don't have any problem with the server quality. My data is safe there.