Dropbox Business vs eXo Platform

Dropbox Business has 18215 reviews and a rating of 4.52 / 5 stars vs eXo Platform which has 107 reviews and a rating of 4.56 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.52 / 5 (18215)
4.56 / 5 (107)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
October 26, 2021
September 10, 2019
Pros/Cons
  • Pros

  • Dropbox is pretty good about storage and pricing for that storage. Pretty easy to share files to co-workers and give share permissions.
  • The software has great customer support and tutorials. It is helpful to be able to track changes and see who is editing.
  • Cons

  • We spent hours with customer service until we were told they stopped supporting our OS version. No warnings, no emails, nothing.
  • It is not smoothly for 2 or more people to work on the same file at the same time because it may generate conflicts and we can't trace for what conflict that is going on.
  • Pros

  • The software allows me to replace many solutions with a single integrated nice platform. I like the openness of the vendor is one of the biggest positive point for the choice I've made.
  • Good tool to focus everything in one place. It has a good interface making it easy for users to use.
  • Cons

  • A little difficult to understand the link between some elements of the pages and some features are not fully functioning.
  • It's costly and heavy to load, I tried the open source version on my local server and due to the tools used in development it loaded slowly. Also doing any customization is a pain.
Pricing Range
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2021

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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