Dropbox

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Ratings & Reviews

Overall Rating

4.51 / 5 (16,638)

4.51 / 5 (292)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

4.0 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Reviewed

August 7, 2020

May 11, 2020

Pros/Cons

  • Pros

  • Love it, this is so easy to use, brilliant and can be shared and used by everyone. A total no brainer must be used........Love it download your files and they are safe.

  • This product is amazing. Its very easy to use and never fails you. keeps your things safe and secure.

  • Cons

  • Dropbox's service is amazing. However, interface is difficult to navigate for first time users.

  • The user interface/experience on the site version is a bit dated, but still functions fine.

  • Pros

  • Great products, well designed and maintained. Very easy to access from anywhere. It has marginally improved in the last 1-2 years, now it's a simple pleasure to use.

  • I like the functionality across the board. It is the most useful softwre and suite of programs that I have ever encountered.

  • Cons

  • Sometimes errors occur, but technical support quickly solves problems.

  • Open sourced software is awesome but our biggest gripe at times was (at least for a few in the company) it was a little glitchy. Not often, but often enough for some of the team to notice.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

How it's priced

Dropbox users pay either a monthly or annual subscription fee. It is a cloud-based solution.

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Contract Term

Dropbox requires no contract for cloud-based deployment.

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Upfront Costs

No upfront fees.

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Recurring Costs

None, beyond subscription fees.

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Advisor Recommendations & User Awards

FrontRunners

FrontRunners

2020

FrontRunners

2020

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots

Support

Phone Support

Phone support available during regular U.S. business hours.

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Online Case Submission

Online case submission available to all users.

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Online Support Options

Help website and online community support included in subscription fee.

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Training

“Getting started” online catalogue included in subscription fee. Online training includes webinars and/or videos.

N/A