Dropbox Business vs Suralink

Dropbox Business has 18493 reviews and a rating of 4.52 / 5 stars vs Suralink which has 389 reviews and a rating of 4.72 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.52 / 5 (18493)
4.72 / 5 (389)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
January 18, 2022
November 9, 2021
Pros/Cons
  • Pros

  • Dropbox is pretty good about storage and pricing for that storage. Pretty easy to share files to co-workers and give share permissions.
  • The software has great customer support and tutorials. It is helpful to be able to track changes and see who is editing.
  • Cons

  • I was a team of one in the beginning and i still had to pay a ridiculous $75/month just to use it for myself.
  • We spent hours with customer service until we were told they stopped supporting our OS version. No warnings, no emails, nothing.
  • Pros

  • I like how user friendly it is and how easy it is for clients to figure out. I can invite client users and they're usually able to figure it out pretty easily.
  • Ease of use for our side and our clients, helps keep things organized, and great project management tool. Absolutely love suralink.
  • Cons

  • I think mostly user error). Is there a cheat sheet out there for clients that have multiple accounts.
  • I sense clients get confused in how to manage notifications and/or by why they're receiving notifications, as sometimes there is a lag.
Pricing Range
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2022

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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