ENet Docs vs FileHold

ENet Docs has 20 reviews and a rating of 4.9 / 5 stars vs FileHold which has 42 reviews and a rating of 4.7 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.9 / 5 (20)
4.7 / 5 (42)
Ease-of-Use
5 / 5
4.5 / 5
Value for Money
5 / 5
4.5 / 5
Customer Support
5 / 5
5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
February 2, 2021
January 20, 2020
Pros/Cons
  • Pros

  • You can add tags or customized information to each document to better find it later. It has work flow built in that you customize yourself.
  • I like that I no longer have tons of paper to shuffle and file. Finding what I need is so quick & easy.
  • Cons

  • The searching functionality could be better explained to average users. Sometimes the pages don't come in the right way and doesn't flip properly so that's frustrating.
  • Not much but the PC screen capture function wont work if your fonts are too small. Had issues with Epicor P21's fonts being hard for it to read.
  • Pros

  • The use of web services allows for the ability to develop solid API's and access a repository from anywhere.
  • The vendor is very supportive, and their customer support team always responds quickly. The product is very efficient and robust; no bugs encountered.
  • Cons

  • I am not well versed with the security system and my worry is corruption of files after shredding of hardcopies in the long run.
Pricing Range
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3 Recommendations
7 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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