FileHold Document Management Software
FileHold Enterprise is a document management solution that helps large organizations to transition to a paperless work environment. FileHold can be installed on premise or on a secure private or public cloud.
Features include: multi levels of security, user audit trails, forms processing, e-signature, full text search, document scanning and optical character recognition (OCR). Alerts and reminders are generated for document-related events such as contract renewals, overdue workflows and records scheduled for archival and deletion.
The workflow feature moves electronic documents through review and approval processes, which are tracked by reporting tools. Workflows can be generated by any user or automatically when a document is added to the library. FileHold Courier allows anyone with an email address to receive and approve documents from FileHold.
FileHold is mobile-device ready, and it comes integrated with Microsoft Office or, optionally, SharePoint and Active Directory. An API connects FileHold to third-party applications. Microsoft SQL Server and Windows Server are required.
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Advanced search using metadata -
Document viewer—redaction and security -
Library tree -
Microsoft Office application integration -
SharePoint integration
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8
29 Reviews of FileHold Document Management
Ramesh from Synergy Software Systems
Specialty: Software / Technology
May 2016
May 2016
Synergy Software Systems - FileHold DMS
Likes Best
Easy to use functionality, Connector to add documents & excel files directly from Word/Excel. Content Search, Save Searches, Redaction, Sticky notes, and lots of other useful & effective features.
Supports both thick & thin clients.
Likes Least
Workflow designer in a graphical representation with drag & drop of the fields in the product is not available.
Vendor-wise no negative comments.
Recommendations
Look at the features of FileHold. Very cost effective pricing models are available both on-premises & hosted or self-hosted.
Call up a local representative and check out, its worth spending time to look at FileHold for any organization which has to maintain & store documents in a structured manner.
Chad from Image Advantage Solutions Inc.
Specialty: Software / Technology
May 2016
May 2016
FileHold is a user friendly and powerful system!
Likes Best
Software is user friendly but offers a wide range of features that makes it appropriate for a wide range of organizations. As a re-seller we have had great success in municipalities, health units, employment agencies, etc.. and each organization's requirements have been met. The support team is also very knowledgeable and responsive when needed.
Likes Least
There are some features that don't work perfectly for some of the processes that our customers try and complete, but that isn't a problem with the product, just a limitation. I don't have any negative opinions at this time.
Recommendations
Make sure you have a detailed understanding of how the features actually work and the usefulness of the product for not only power-users but day to day users who might not be as technologically advanced.
Eric from DocuSyst, Inc.
Specialty: Software / Technology
May 2016
May 2016
FileHold DM Software - Great Value
Likes Best
The product can be used in a basic configuration or an advanced configuration with many features for complicated environments.
Likes Least
The only challenge we face with implementation of this product is the shift from the normal PC file system to a DM system which is mostly a user issue
Recommendations
Spend time to watch videos and attend a demo to understand some of the functions of the product before reaching out for questions
Khalid from Future Steps
Specialty: Software / Technology
May 2016
May 2016
Solution Provider
Likes Best
Ready to run out of the box.
Competitive price.
Great support.
Likes Least
Nothing. I really like the software and it meets all my (and my clients) needs.
Recommendations
Customers don't realize the need of this software until a disaster comes. Having all your documents archived and scanned makes it easy for your employees to do their work in the best way possible. You need to understand what process changes a software like this will introduce to your company culture.
charon from aurora
Specialty: Retail
May 2016
May 2016
Professional file management system
Likes Best
Life cycle Management, Advanced Search and used history log
Likes Least
Microsoft Office Integration and Optical Character Recognition (OCR) and Indexing
Recommendations
File system is tool , Change management is a method of execution
George from Trialtec
Specialty: Professional Services
May 2016
May 2016
A simple and powerful way to manage large document sets
Likes Best
FileHold is as intuitive as it is powerful. With its metadata-based architecture, FileHold allows me to find the exact documents I need faster and easier than any other document management platform.
Likes Least
I hope they release a Mac operating system version soon!
Recommendations
Consider how well your document management system fits into your workflow and use requirements. When measured based on this standard, FileHold clearly outperforms all competing solutions by a mile.
Michel from CONCIEL
Specialty: Software / Technology
January 2015
January 2015
FileHold robust and user friendly plus excellent support
Likes Best
The vendor is very supportive, and their customer support team always responds quickly. The product is very efficient and robust; no bugs encountered. It is a very user-friendly EDMS.
Likes Least
The customization and addition of metadata is very easy.
Recommendations
FileHold EDMS can be easily installed and configured; plus, it is very user-friendly for customization. It is very robust; we had hundreds of thousands documents in the database, and it is working fine.
Jamie from Versatile
Specialty: Software / Technology
January 2015
January 2015
Excellent Document Management Solution
Likes Best
The product met all requirements for managing a wide range of content and making the content available across desktop and mobile.
Likes Least
Nothing negative to say. The FileHold experience has been overwhelmingly positive.
Recommendations
Backups still remain important, but this shouldn't be news to anyone.
Elias from Heartland Corn Products
Employees number: 51-200 employees
January 2017
January 2017
When it works it works
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Filehold is great for the computer age. It makes filing a thing of the past. The search function is the only thing that can be iffy. If you know exactly what you're looking for its great, but general searches can be a little time consuming.
Pros
The organization
Cons
You need to be specific in your search.
Marc from Image Advantage Solutions Inc.
October 2015
October 2015
Image Advantage Solutions Inc. Experiences with FileHold
Ease-of-use
Usability
Product Quality
Quality
Support
Image Advantage Solutions Inc. became a FileHold partner in 2005 specializing in offering FileHold to Municipalities and other government organizations along with private industry. We have installed many systems since that time and have been "FileHold Partner of the Year" in 2012 and again in 2014 and are the only Partner to have won this prestigious award twice. Every client that we have sold FileHold to is very happy with the system. The features, pricing and service have been excellent. The Workflow is powerful yet easy to understand. FileHold is one of the few systems where users may create their own workflows.
Eric from DocuSyst, Inc.
October 2015
October 2015
Very straight forward and powerful
Ease-of-use
Usability
Product Quality
Quality
Support
Status reporting if very powerful
Many features that can be customized
Provides a good calendar functionality
Chad from Image Advantage Solutions Inc.
October 2015
October 2015
FileHold has a wide range of capabilities and functionality, but is easy to use and affordable!
Ease-of-use
Usability
Product Quality
Quality
Support
I have been working with FileHold software for 5+ years and have experience implementing the software into 15+ municipal/government organizations. The software can offer significant improvements in business processes, workflow, records management and more. FileHold releases upgrades on a regular basis that keeps it current and continuously expanding to offer new/improved features. I would strongly recommend FileHold to any organization looking to improve business processes with a solution that is easy to use and easy to learn, but at the same time having a wide range of capabilities and functionality.
Maria Luisa Pineda
January 2014
January 2014
Document Management Software that shows results fast!
Product Quality
Quality
Filehold is an excellent Document Management System, it is easy to implement, easy to learn, has powerful functionality and excellent architecture that supports growth. FileHold uses the latest technology and gives excellent and fast support to all its national and international clients. If you want to see fast and quality results on your document management project, chose FileHold, you will be very happy with the results. With FileHold becoming a paperless company is an easy task!
Pros
Filehold is a Solution that gives real results fast!
Luis
January 2014
January 2014
Guaranty of success
Product Quality
Quality
This is a wonderful product; in just one simple and intuitive interface you get so much functionality that is almost unbelievable. The flexibility and easiness of use and administration, makes of FileHold a very powerful tool to expand the use of the electronic document in organizations of any size. These features alone are a guaranty of success for the project.
Pros
Flexibility, easiness, price
Cons
Graphic workflows and PDF forms
Marc from Image Advantage
September 2013
September 2013
Am a Reseller and Highly Recommend both FileHold and it's Sales and Support Team
Ease-of-use
Usability
Product Quality
Quality
Support
Pros: Very user friendly, excellent support, excellent website, very powerful yet simple to use, very scalable from 5 users to hundreds.
Cons: Linear workflow but not really a con because the users can create their own workflows instead of the vendor doing that like other products.
Overall Impression: Am very pleased with both the FileHold product and the sales and service team that support it. Every one of our customers has been very pleased with it.
Eric
March 2012
March 2012
An application that just works!
Product Quality
Quality
We have been working with FileHold for over 4 years. During that time, we have not had a more stable, feature-rich and better supported application in our environment. The product is full of functionality that adds value to the platform and is not just "bells and whistles."
Pros
Stability
Compatibility/Integration
Ease of use
Accessibility to Data
Robert
March 2012
March 2012
FileHold Software Review
Product Quality
Quality
FileHold is an excellent end-to-end records management solution, suited for a range of clients from small to large. A simple deployment process and dedicated support team add to its overall appeal.
Pros
Value for money. Great features. Comprehensive support (physical and web based).
Michael from Document Workflows
April 2009
April 2009
Highly recommend this system to any resellers or customers looking for a proven document management
Ease-of-use
Usability
Product Quality
Quality
Support
Highly recommend this system to any resellers or customers looking for a proven document management system.
Pros
FileHold is a very user friendly document management system. Its a robust system with feature rich functionality out of the box. Customers can be up and running within hours rather than months with this system.
Cons
Its so feature rich that not all functionality would be used in most instances.
Michal from LGBS
March 2009
March 2009
If you need a software you want to be intuitive from one hand and a powerfull tool from another.
Ease-of-use
Usability
Product Quality
Quality
Support
If you need a software you want to be intuitive from one hand and a powerfull tool from another - choose FileHold. Rememeber, it is an electronic library - so whenever you change, add, delete or even delay something, your boss will know it ;)
Pros
As an electronic library, File Hold is a perfect solution. It has all the features such a software should have and even more! A proper use of the smart folder functionality gives you a tool for making a "soft" workflow. "Hot key" functionality integrates FH with other systems you are working with. And it is easy, really easy to use.
Cons
I use FH as an electronic library and it is perfect. I find no problems at all.
Myles from Kovatec Inc.
March 2009
March 2009
We view both the FileHolder product and the company sales and support organization as excellent.
Ease-of-use
Usability
Product Quality
Quality
Support
We view both the FileHolder product and the company sales and support organization as excellent.
Pros
This is an excellent electronic document management product that spans the small to medium sized user marketplace. It is modestly priced and geared to accommodate growth on the part of the user. The CAD viewing capability is quite unique.
Cons
Although of reducung need, a more comprehensive records management component would be nice to have.
Andy from Modern Image
March 2009
March 2009
FileHold is an exceptional product at an affordable price.
Ease-of-use
Usability
Product Quality
Quality
Support
FileHold is an exceptional product at an affordable price. It is everything that a small to medium sized business needs to become paperless.
Pros
Quick and Easy implementation, easy to use, broad set of features, great for scanning and filing documents electronically.
Cons
none so far.
Merv from Eloquent Systems Inc
March 2009
March 2009
We actively recommend FileHold as a Document Management system and as an excellent companion product
Ease-of-use
Usability
Product Quality
Quality
Support
We actively recommend FileHold as a Document Management system and as an excellent companion product with the Eloquent KM Suite. Together they manage the entire life cycle of all records from creation to permanent archives or destruction.
Pros
Eloquent Systems has a Web-based Knowledge Management software suite that does not have a Document Management component. Using the API's provided we were easily able to integrate the two products.
Our products could always link to digital content of most types. Now it can link directly to a FileHold folder for a seamless. A search into the Eloquent KM software will find documents stored in FileHold as well as the various Eloquent applications.
Cons
We have limited hand-on experience with the product, but understand the application well and do not find FileHold lacking in any way.
Jamie from Versatile
March 2009
March 2009
I would recommend Filehold to any company looking for a document management solution.
Ease-of-use
Usability
Product Quality
Quality
Support
I would recommend Filehold to any company looking for a document management solution. The product itself and the support offered by the company are of the highest quality.
Pros
We implemented Filehold as part of a complex Enterprise wide technology refresh for a customer. The Filehold team provided excellent support throughout the implementation and the system itself has proved to be highly stable, reliable and intuitively and intelligently designed.
Cons
There are no cons that I am aware of.
Julian from JVM Bulgaria
March 2009
March 2009
I would recommend this product to all companies that are able to realize the cost associated with.
Ease-of-use
Usability
Product Quality
Quality
Support
I would recommend this product to all companies that are able to realize the cost associated with paper document/content management.
Pros
An excellent product, that saves a lot of time and paper work previously needed. Easy installation
Cons
Can't tell none for time being
Kevin from IQL
March 2009
March 2009
A good, comprehensive and cost effective solution.
Ease-of-use
Usability
Product Quality
Quality
Support
A good, comprehensive and cost effective solution.
Pros
Excellent Fully Featured MS .NET Architectured DM,RM, Workflow, Scanning Solution. An all in one package.
Cons
Needs more market awareness
Valentin from Data Management Solutions
March 2009
March 2009
Optimum solution
Ease-of-use
Usability
Product Quality
Quality
Support
Optimum solution
Pros
Easy solution and intuitive
Cons
The limitation just to SQL database
Mohanakanan from Statworks Sdn Bhd
March 2009
March 2009
It's an easy to manage solution for organizations who want their important corporate information.
Ease-of-use
Usability
Product Quality
Quality
Support
It's an easy to manage solution for organizations who want their important corporate informations located in a single system that can provide a broad range of document management functionalities.
Pros
Scalable, which caters to large volumes of documents, can be integrated with other applications and provides document classifications.
Cons
Does not support open source operating system environments
Reggie from New Concepts & Solutions
March 2009
March 2009
An effective and practical solutions for businesses who.
Ease-of-use
Usability
Product Quality
Quality
Support
An effective and practical solutions for businesses who want to embark on a Document Management solution and grow with it.
Pros
Very feature rich solution. Easy to use and practical. Incorporates all the basics in dealing with documents, captures, stores and enables effective and efficient retrieval of documents. Scalable solution that grows with the business. Cover the whole document lifecycle.
Cons
Client are a bit apprehensive of remote dialing in for support and maintenance although it significantly reduces the overall cost of implementation and support & maintenance.
