HubSpot CMS Hub vs DocStar ECM

RATING:

4.7

(74)

HubSpot CMS Hub has 74 reviews and a rating of 4.65 / 5 stars vs DocStar ECM which has 99 reviews and a rating of 3.98 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.7 (74)
4.0 (99)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
4.5 / 5
4 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
December 6, 2023
November 1, 2023
Pros/Cons
  • Pros

  • Good integration capabilities provide us with lots of options to connect additoinal technology stack. Their support is close to perfect.
  • Hubspot is great because it has many different features under one roof for a reasonable price.
  • Cons

  • When someone subscribes through the forms then the contact should be assigned to the contact owner by default based on the contact's country of origin, this feature is missing.
  • Sometimes how it looks in the editor is not how it looks once the page is published, which makes it hard to figure out how to edit.
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  • Pros

  • The Docstar software makes it easy to get my hands on any historical document related to any of our customers very quickly.
  • I love the integration with Epicor and the workflow approvals.
  • Cons

  • No applicable at this time. We only use the data to view.
  • Sometimes it's more complicated than it needs to be to build a workflow. The need to download some files in order to view them is bothersome.
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Pricing Range
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$
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$
$
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Product Demo
Product Screenshot
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2023

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30 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos