Nuxeo

Excellent overall experience setting up and implementing our platform

Pros

Open Source Platform that allows configuration for your organization's unique needs and processes.

Cons

Complicated backend setup. Documentation makes a lot of assumptions.

Nuxeo-o-o-o…

Our overall experience with Nuxeo has been stellar. Their professional services team has their game on for sure. Any major struggles we have had thus far have been related to our own product owners not having well defined requirements, which isn't uncommon in most companies. If you're well organized and know what you want to do, Nuxeo PS will enable you quickly, and their platform can do almost anything we've dreamed up needing to do.

Pros

Honestly the depth of API access to the Nuxeo Platform was an incredibly important selling point for us. The majority of our use cases for Nuxeo Platform are enabled via integrations through API & Integration Management solutions with other tools such as CRMs and internally developed applications.

Cons

While Nuxeo is incredibly flexible and powerful in precisely the ways we need it most, it has some weaknesses in install and configuration as well as native integration extension capabilities. Installation and configuration is not a huge deal for us since we went with their managed service in the cloud. But this weakness was notable during training on the Nuxeo Platform as even developers had some struggles getting set up and capable early on.

Nuxeo is greatly improved but still has its share of kinks

The out-of-the-box functionality for document management is solid and their are some very nice features, like being able to view changes between versions side-by-side. The search functionality tied in with Elasticsearch is excellent. One major complaint from our users is the inability to edit documents from within the repository by launching Office, something you can do with SharePoint and Alfresco. Another complaint is the UI--I personally think it's clean and reasonably intuitive, but for a user base used to SharePoint and Alfresco, it can be confusing. The other big piece of Nuxeo is Nuxeo Studio, which we use to configure our self-hosted Nuxeo instance. It's an interesting attempt at creating a web interface for configuring the application, but it's not at all intuitive and can be frustrating to use. It's also big money for the support license, which gets you Studio. Otherwise it's an IDE and XML config files if you need to make changes to the default application. The Nuxeo documentation has come a long way over the years, but there just isn't the kind of user support here in the USA as there is for Alfresco, which means that without out support from Nuxeo, you're pretty much on your own if something breaks. And it will break, which leads to my last complaint. It took our team a long time to get the application stable enough to use, and we had numerous bugs crop up along the way after application updates. Nuxeo was pretty responsive to fixing them, but some of them were obvious bugs that really should have been caught in testing. That said, I see improvement in this area as well, so it seems they're heading in the right direction overall.

Nuxeo is a very good Open Source document management solution for for the midsize companies/customer

Nuxeo is a very good Enterprise Content Management solution that offers many functionalities like Records Management, Documents Management and also Case Management.

Pros

Nuxeo- It is a verygood Enterprise Content Management solution that offers many functionalities like Records Management, Documents Management and also Case Management. In this search functionality is tied with Elastic search which is providing the excellent results. The other big good thing of Nuxeo is Nuxeo Studio, which we use to configure our self-hosted Nuxeo instance without any interrupts. I have been using Nuxeo integrated with our product since 5 years to manage our files. It is a powerful tool, especially for searching - since the indexing is super fast.

Cons

One major drawback from nuxeo is it is inability to edit documents from within the repository by launching Office, something you can do with other tools SharePoint and Alfresco. UI is not soo good to handle. Its too costly to get the studio lincense. Nuxeo has to concentrate on bulk uploading, it requires Nuxeo support assistance - and a maintenance contract.

Like it, but room for improvement

Pros

Flexibilty to build a system to fit our needs & processes vs changing our processes to fit an out of box solution. This system has allowed us to update and add to as we move and grow, it is not a static system we are making constant personalized changes.

Cons

The version upgrades can be challenging causing customers to have to fully rebuild to reap the benefits of new releases, we have already done this once and are lining up for both the current release AND the release planned after that. Would greatly benefit from more of a SAAS model.