Payload

RATING:

4.8

(40)

About Payload

Payload is an open-source content management system built with React, GraphQL, and TypeScript. It caters to developers and agencies building websites and applications. It has a GraphQL API and REST API to retrieve and rewrite content on a unified platform. Payload can be deployed on any infrastructure that supports Node.js, such as AWS, GCP, and Azure. The tool lets the open-source community and the team provide support to customers through GitHub.

Payload Pricing

Starting price: 

$35.00 per month

Free trial: 

Available

Free version: 

Available

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Payload Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

5

Functionality

4.5

Most Helpful Reviews for Payload

1 - 5 of 40 Reviews

User Profile

Alessio

Verified reviewer

Information Technology and Services, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

Best Headless CMS

I've tried MANY headless CMS options, and Payload has been the best so far

PROS

I'm able to customize every single aspect of this CMS. Support is amazing

CONS

Limited support for alternative databases, although more will be added in the next releases.

Reason for choosing Payload

Payload is more customizable and easier to use. Both the User-Experience, as well as the Developer Experience, beat everything I've used so far.

Reasons for switching to Payload

Other CMS's did not support everything I wanted to do. I felt very limited in what I could do.

User Profile

Jacob

Verified reviewer

Marketing and Advertising, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed May 2023

No more WordPress

Very quick adoption. A couple small snags here and there. Generally very pleased.

PROS

It provides the most useful aspects of WordPress out of the box and does away with many of the aspects that holds WordPress back.

CONS

While it has been around for a couple of years, it still has plenty of ways to improve. As a result, there is definitely more time necessary to investigate what is possible to do with it. However, the codebase is purposefully left as non-abstracted as possible which makes understanding it that much easier.

Reason for choosing Payload

Open source, not a paid SAAS that forces me to pin to a service dependency that limits us. Code-oriented definition of data structures. Replacements for Gravity Forms and ACF. A plugin that doesn't cost hundreds of dollars to store assets on a CDN.

Reasons for switching to Payload

PHP is expensive when upgrades need to happen. Node.js has no such problem thanks to NVM. WordPress is difficult to work with in a modern way due to its old code practices. Payload CMS is very open and easy to extend and modify while covering for most normal use-cases.

User Profile

Sanna

Verified reviewer

E-Learning, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed May 2023

Highly customisable CMS with a great i18n model

PROS

Payload's i18n model is incredible for large scale projects, and managing complexity. Additionally the admin panel is highly customisable and can be tailored to any kind of business.

CONS

There is no way to generate admin thumbnails for files other than images. Mangling of node.js environment and browser environment pose a bit of an issue, but manageable.

Reason for choosing Payload

Ease of use and it's self hostable.

Reasons for switching to Payload

Strapi's i18n model is not up to par for projects relying on data integrity (each translation has a unique id, despite the document in theory being the same).

Jennifer

Computer Software, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

The Headless CMS every Dev has been waiting for

Overall it will be my go-to backend for any kind of software.

PROS

Payload CMS was a total gamechanger for my development experience. I have been researching a Headless CMS that is easy to customize and extend for over a year until I stumbled upon Payload. From the get go the documentation was very extensive, getting a hang on it was very easy and now the process of creating a CMS that is fit to the customers need is done in a fracture of the time. Easy WordPress replacement. Also the response times within the Community are very fast if you have questions and the founders are always there for a chat and take recommondations thoughtfully

CONS

While extension of the UI is possible, a layout builder with Drag and Drop features (eg. as a Plugin) would be great.

Reason for choosing Payload

Its easy to setup and features are easily integrated - nothing new to learn

Reasons for switching to Payload

Too much maintanance with 3rd Party Dependencies and Security Issues

Anonymous

11-50 employees

Used weekly for less than 2 years

Review Source: GetApp
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

The CMS that everyone was waiting for!

Overall, the cms is great and easy to use for website backends, but also as apis or internal tooling.

PROS

Payload is the most user friendly and developer oriented cms I’ve used so far. Its customisability and ease of use while keeping the express app fully accessible works great for us. Also the localisation is a lot better, since it works perfect in combination with generating routes necessary for NextJS dynamic routes.

CONS

Honestly, the only thing I’ve heard from our users is that the admin interface looks to basic. I rather see that as a good thing. It’s clean and easy to understand.

Reason for choosing Payload

Prismic didn’t offer good functionally to generate localised paths needed for nextjs dynamic pages. Strapi made custom blocks and relations within far more difficult than necessary.

Reasons for switching to Payload

We are currently rewriting our Wordpress site to run on NextJS and payload as a cms.