SmartDocs vs Square 9

RATING:

4.7

(151)

SmartDocs has 151 reviews and a rating of 4.7 / 5 stars vs Square 9 which has 118 reviews and a rating of 4.46 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.7 (151)
4.5 (118)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
November 20, 2023
April 22, 2024
Pros/Cons
  • Pros

  • I love the product it integrates nicely through the entire windows suite. I don't have any issues with it.
  • The most desirable aspect of this software is the ease of use and ability for multiple people to edit.
  • Cons

  • The trial period is somehow short. Sometimes the format is messed up if your are using different versions of the program.
  • There are deadlines to be met and you may miss them waiting on assistance.
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  • Pros

  • Square 9 is the perfect fit for our existing customers already utilizing Bizhub multi-function devices.
  • The ability to access the software and add files, etc is very user friendly. It makes it very easy to train the end user.
  • Cons

  • This is a problem for me when I'm processing a large batch of files and need to test a new workflow or process a priority document.
  • Viewing documents during the sorting process is challenging. The zoom in feature is difficult to maneuver.
Read all user reviews
Pricing Range
N/A
$
$
$
$
$
Product Demo
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2021

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38 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos