Box vs Sprout Social

Box has 3790 reviews and a rating of 4.32 / 5 vs Sprout Social which has 445 reviews and a rating of 4.37 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.32 / 5 (3,790)

4.37 / 5 (445)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.0 / 5

Customer Support

4.0 / 5

4.5 / 5

Functionality

4.5 / 5

4.0 / 5

Last Review Written

March 11, 2021

March 4, 2021

Pros/Cons

  • Pros

  • Awesome product super easy to use. Love how I can keep everything everywhere. Well worth the cost. :-)

  • I love how simple the interface is, this product is EASY and user friendly in every way. i have never had an issue with this product.

  • Cons

  • Browsing tends to be slow at times and users that are not in-house are given read-only access to the files library, but Box remains an excellent robust solution for my needs.

  • Some clients have enterprise versions of box which look and feel different so that can be a little confusing at the start. Overall, not much to complain about as the use is pretty simple.

  • Pros

  • I love the software. I found it to be intuitive and easy to use.

  • Easy interface, easy to set up, no learning curve, and their reporting is strong.

  • Cons

  • Would love to see more integration of paid Facebook features. Other than that, I have no complaints really.

  • My only real complaint about Sprout is the per-user price, but if your team only has a single social manager it is well worth the cost.

Pricing

Pricing Range

Product Demo & Screenshots

Advisor Recommendations & User Awards

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos