Getting mobile app and making it running is little bit hard because you need to know your chat server and its little bit hard for most people.

It has the PlayBook plug in right off the bat. Playbook helps assign various tasks in case of disaster and keeps a log of whatever is done and sent, so collaboration is good.

Like I just said, full and easy auditing of the stack. The API is clean enough to pair with pretty much anything.

We switched to this product because of lower price and option to have self-hosted messenger. Allows you to create secured and perfect internal communication and collaboration tool.

It is very well designed, it allows usage of emojis and gifs, so communication within platform is fun after hard working day.

Chat options, the emojis all the perfect. The integrations with 3rd party tools is also so easy and smooth.

I would highly recommend Mattermost for those looking for an intuitive instant messaging software suited for professional use.

I like the ability to build very specific groups and control notifications in each group. Was a previous Slack user but Slack doesn't fit with our security requirements and the cost.

That's a nice alternative to Slack. Managing channels and using the entire product is very easy and intuitive.

Also, it's very easy to deploy and integrate. Ensures really secure collaboration.

The interface is attractive. You can use a Mattermost app or you can use the web interface.

It's very easy to use, and as far as I can tell works alot like slack. I'm not sure if it has as many plug-in options but that's not something I'd use anyway.

It's a good workspace platform for people who remote work and for me it helps communicate many work-related things easily.

There are multiple examples on installing and running Mattermost in different cloud hosting environments, and the user community is also very helpful.

I am overall pleased with Mattermost, in many ways it performs better than Slack and has promising prospects.

Mattermost improves communication and collaboration within our organization with a very good group and.

Can be hosted on-premise. Good community support - Apps and Integrations brings great support to exchange data with external systems for software development teams.

Self-reliance is pretty key - plus the cost of licensing Slack was wildly disproportional to the value gained for 900+ person company.

The community was great and it was easy to contribute.

Good third party software with data-security features that can be implemented on any custom built  application like PHP,python, etc.

Great alternative to Slack, especially for the price.

Easy to use, Open source, ability to tag people in comments and respond with emojis (this makes it fun to work with colleagues).

Cross-platform applications ready to use. Amazing open source community built around the product, friendly and helpful people.

Great software, easy Administration, best user experience.

We can easily integrate its available APIs to be used within custom applications. It provides many chat features like one-on-one chat as well as Group chat features including file sharing features.

Well, sometimes, I can't find the message I'm looking for with the research feature, but it surely is caused by bad search terms.

It is quite annoying to search in the history of the chats because of the scroll that is  continuously moving because for the async load.

Hard to see the history of the chats. You can not search in a concrete chat.

I am using this software from last 1year and the experience is amazing. This software provides great features and it is so user friendly.

The best thing about mattermost is it has minimal crashed unlike Skype and here we can create groups and have the groups without the need to create the groups again and again.

I like this app and was first introduced to it when I joined a technical support team. It is fast and reliable and has a nice interface which is easy to navigate.

I liked it because it has this great feature of integration with other software like google drive.

Love that it's user friendly and was very easy to set up. It is real easy to communicate with other team members.

Slack is refined, clean, and very user friendly. It integrates with many other tools in our stack and always offers a great experience.

The different channels help to keep conversations organized. The fun features make this instant messaging fun and add flair.

When te connection is down, the messages stay grey and after some minutes, they fail, so sometimes the internet connection come back and those failed messages are sent after the previous ones.

Overall, I'd say that once a company is used to the mechanisms and abilities of slack, it has the potential to do a lot of good. Once comfortable with it, it is quite efficient and enjoyable.

The best thing about Slack is the ease of use and the ability to communicate quickly and effectively across multiple teams/projects.

I love the feature that allows you to pin links to the header of a channel making it easy for others to access certain documents. In addition,  The Slackbot is a great help tool.

It's really useful, practical and easy to use. Great way to communicate and even fun because you can add your own emogi and use giphy.

It is super user friendly and able to navigate through the platform with ease. It has been money well spent and has helped our business flourish.

I recommend it to everyone I know. More people should use it! perhaps invest more on marketing so that it is more popular among crowds.

The best thing about this software is its easy to use and very useful functions. I love being able to select groups to notify or send announcements easy, essentially getting rid of email.

The only thing that I dislike is that I can easily get distracted by the notifications.

What is nice about slack is that you can have multiple channels based on what the communities interests are and that tagging people in messaging is really helpful.

After working in companies that used popular but non ideal instant messaging apps, having a solution as Slack for messaging the team is a lifesaver.

This software is the best source of communication because here are chatting opportunity is always free and reliable.

Allows superb enterprise-level communication. Integrates with other software seamlessly and allows productivity to be maximized.

It has been a great experience, and customer service is helpful and friendly. It is the perfect software to keep in touch given the difficulties of 2020.

Overall it's good, fast and very user friendly once you start using it you will love this app.

Webhooks are incredibly useful. Custom emojis are great for teams to develop a fun atmosphere.

From keeping message history to other basic necessities, Slack charged for a lot of it. Comparing it to Discord, it cannot compete.

Super light and easy to use interface. Integration services with Google apps (Calendar, Sheets, etc) are excellent and seamlessly integrated into the conversations.

I love the look and how it is comfortable in the eyes. Functional in all aspects especially the integration with other apps that we use like Time Doctor and Asana.

You can easily confuse groups your in and comment something to the wrong team ( I've done it on many occasions) and confused the heck out of some coworkers.

US Dollar

As an open-source messaging platform, Mattermost provides enterprises with secure team communication and collaboration by utilizing custom workflows, centralizing communication, and providing enterprise-grade security. With hundreds of integrations, team members can resolve issues, deploy items, and collaborate on any specific task by connecting files and third-party systems. Mattermost includes secure 1-1 and group messaging, searchable message history, video and voice conferencing, screen sharing, notifications and alerts, DevOp tools, reporting and compliance, security options, system monitoring, and many more.


Mattermost is primarily designed for DevOp teams, IT security teams, and governmental organizations. DevOp teams can accelerate workflows by using Mattermost's integrated developmental tools such as incoming and outgoing webhooks, custom command slash commands, plugins and extensions, a robust API library, and more. Mattermost let enterprises have full control over all data with eDiscovery and compliance reporting, data retention policies, AD/LDAP authentication, performance monitoring, command line and database management tools, and more. 


Mattermost can be deployed from behind a firewall and accessed via a VPN, securing data when at rest or in transit. Enterprises can enforce multi-factor authentication or deploy SAML SSO for all users.


Mattermost is available for mobile devices via an iOS and Android app.



LongDescription

Surveys & Feedback

Meeting Management

Access Controls/Permissions

Active Directory Integration

Real Time Editing

Single Sign On

Project Management

Communication Management

Brainstorming

File Transfer

Contact Management

Version Control

Audio Calls

Content Management

Forum / Discussion Board

Screen Sharing

Mobile Access

Discussions/Forums

Role-Based Permissions

File Sharing

Alerts/Notifications

Employee Database

Real-Time Chat

Chat/Messaging

Multi-Language

Customizable Branding

Employee Photos

Video Conferencing

Third-Party Integrations

Task Management

Live Chat

Document Management

Search/Filter

Collaboration Tools

Transcripts/Chat History

Productivity Tools

Reporting/Project Tracking

Workflow Configuration

Business Process Automation

Remote Access/Control

Web browser (OS agnostic)

Team edition: $0 free forever
Enterprise E10: $3.25 user/month billed annually 
Enterprise E20: $8.50/user/month

Email/Help Desk

FAQs/Forum

Phone Support

Chat

201-500

501-1000

1000+

Mattermost

Documentation

Slack is a cloud-based project collaboration and team interaction tool designed to facilitate communication across organizations. The solution caters to various industries, including media, research, technology, education, financial services, retail, transport, and logistics.


Slack provides public channels for members across organizations to start conversations. Private channels enable interaction within smaller teams, and direct channels help send messages directly to colleagues.


Slack incorporates feeds from social media into the application and blends them with ongoing conversations in various channels. Files such as PDFs, images, documents, and spreadsheets can be shared via drag and drop.


Slack archives messages, notifications, files (as well as the contents of files) and projects, all of which can be searched for later. Slack allows users to customize their notifications and reduce their scope. All changes are reflected in the native applications available for iOS and Android.



Commenting/Notes

Milestone Tracking

Messaging

Two-Way Audio & Video

Activity Tracking

HIPAA Compliant

Activity/News Feed

Video Chat

SSL Security

Project Planning/Scheduling

Real Time Synchronization

Call Recording

Calendar Management

Full Text Search

Presentation Streaming

Group Management

Call Routing

Testing/QA Management

Audio / Video Conferencing

Notes Management

Compliance Management

Real Time Data

Agile Methodologies

Two-Factor Authentication

Issue Management

Real-Time Notifications

Call Conferencing

Workflow Management

Real-Time Updates

Video Support

Percent-Complete Tracking

Traditional Methodologies

Multi-User Collaboration

Time & Expense Tracking

Authentication

Billing & Invoicing

For Sales Teams/Organizations

Team Chat

Interaction Tracking

Two Way Audio & Video

Budget Management

Usage Tracking/Analytics

In-App Training

Prioritization

Communications Management

Drag & Drop

Remote Support

Tagging

Archiving & Retention

Onboarding

@mentions

Member Directory

Support Ticket Management

Multi-Channel Communication

Knowledge Base Management

For Small Businesses

Real-time Consumer-facing Chat

Content Delivery

Reporting/Analytics

Screen Capture

Screen Recording

Audio Capture

Reporting & Statistics

Slack is available across three premium tiers with pricing based per user per month, outlined below:

Standard Plan: $6.67/user/month (billed annually) or $8.00/user/month (billed monthly)

Plus Plan: $12.50/user/month (billed annually) or $15.00/user/month (billed monthly)

Enterprise Grid: contact Slack for custom pricing details

Mattermost vs Slack

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Pricing

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Advisor Recommendations & User Awards

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