Slack vs Trello

Slack has 20401 reviews and a rating of 4.65 / 5 vs Trello which has 18941 reviews and a rating of 4.52 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.65 / 5 (20,401)

4.52 / 5 (18,941)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Review Written

June 8, 2021

April 19, 2021

Pros/Cons

  • Pros

  • Very easy to use and awesome product. Love that I can add my own emojis lol and all of the integrations make life easier

  • This software is so great I can connect to other organization when I starting used this tool. Ease of use and impressive.

  • Cons

  • Slack is easy to use but it deletes messages after 10K

  • This software is great overall, but it seems a little disorganized since everything is communicated in a chat format.

  • Pros

  • I LOVE LOVE LOVE that it is simple and easy to organize my thoughts and projects with this software!

  • It's easy to use, it has a great user interface and its easy to use it even with no experience at all!

  • Cons

  • While the software works excellent on the desktop platform it is somewhat cumbersome to scroll over and view lists on a mobile platform.

  • The powerups are great, but sometimes are tricky to turn on and off (I.e. to integrate with other apps).

Pricing

Pricing Range

Product Demo & Screenshots

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2021

FrontRunners

2020

Advisor Recommendations

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos