Viewpoint Vista vs Zoho CRM

RATING:

3.9

(246)

Viewpoint Vista has 246 reviews and a rating of 3.87 / 5 stars vs Zoho CRM which has 6689 reviews and a rating of 4.31 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
3.9 (246)
4.3 (6689)
Ease-of-Use
3.5 / 5
4 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
3.5 / 5
4 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
April 4, 2024
April 16, 2024
Pros/Cons
  • Pros

  • There are a ton of options for customization and it's super easy to use once you know how each form works. The grids are amazing and the reporting options are great for customization.
  • The functions are pretty easy to figure out and understand. The Clearview resource that comes with Viewpoint is an amazing source of information regarding functionality and capabilities.
  • Cons

  • VERY difficult to learn and get used to the dynamics.
  • The integration was very poorly done, and we are still experiencing problems related to poor set-up over a year later even though we paid thousands and thousands of dollars for Viewpoint specialists.
Read all user reviews
  • Pros

  • Easy to use, has a good free tier, innovative, friendly UI and UX, a good product in general, good mobile application.
  • Easy setup, they have different templates for different industries which is nice, can quite easily adjust it with the Zoho Creator, customer support is great too.
  • Cons

  • The most hated part of Zoho is its Customer support , it is very pathetic and sometimes it is very glitchy which makes the CRM unusable.
  • We've got some problem with the email invitations often sent into the spam folder of our customers... but it's a common problem with other CRM I guess.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
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Product Screenshot
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos