Kommo
Kommo vs Mailchimp
Kommo has 144 reviews and a rating of 4.43 / 5 stars vs Mailchimp which has 15918 reviews and a rating of 4.48 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
February 23, 2023
March 6, 2023
Pros/Cons
Pros
- I believe that for such features like amoCRM, its price is very democratic - we have it paid off for one successful deal. That it is another definite plus.
- With amoCRM, we have created a single employee database with contacts and personal data. This helps us quickly contact the right person, and not look for his contacts in the notebook.
Cons
- There is no usual environment for working with mail, there are failures and delays in the delivery of notifications and messages.
- Thirdly, the technical support service does not work well, employees are in no hurry to solve problems, but redirect them to each other, which takes a lot of time and effort.
Pros
- Mailchimp is super easy to use and was a breeze to set up. Everything was very straight forward and the user interface is very nice.
- I liked that I had never used any type of service like this before and it made it very simple for my husband and I to reach out to folks who were interested in our business.
Cons
- Some legit emails get marked as spam. If too many are marked as spam you run the risk of getting your account suspended or at times deleted.
- Customer support was terrible and when i misunderstood how to use the platform they terminated the relationship because of spam.
Pricing
Pricing Range
Product Demo & Screenshots
Product Demo
N/A
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
FrontRunners
2020
N/A
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
N/A
N/A
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
