Efficy CRM vs Shape

RATING:

4.0

(90)

Efficy CRM has 90 reviews and a rating of 3.98 / 5 stars vs Shape which has 41 reviews and a rating of 4.76 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.0 (90)
4.8 (41)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
November 22, 2023
January 22, 2024
Pros/Cons
  • Pros

  • Good value for money and lots of features. Efficy lets you manage your customer relation database extensively.
  • Very well set up (CRM thinking is in the genes of this product and company). Support is quick and good.
  • Cons

  • Efficy is very flexible, it often offers many different ways to receive your goal. This makes it sometimes difficult for users to explain the steps that have to be taken.
  • Sometimes it had error, or page is not updated, or digital signature status has to be refreshed manually.
Read all user reviews
  • Pros

  • Ease of use, accountability, incredible customer service, and reliability.
  • I worked with the executive to build a custom system and I love it. It’s working out extremely well.
  • Cons

  • I really don't have a lot of bad experience with Shape Software.
  • I wish some of the additional charges were included in the package but since the software is already so low, I do not mind paying them.
Read all user reviews
Pricing Range
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$
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$
$
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$
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Product Demo
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2022

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52 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos