HubSpot CRM vs SharpSpring

HubSpot CRM has 2660 reviews and a rating of 4.51 / 5 vs SharpSpring which has 645 reviews and a rating of 4.53 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Add to compare

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.51 / 5 (2,660)

4.53 / 5 (645)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Review Written

November 27, 2020

November 26, 2020

Pros/Cons

  • Pros

  • Fantastic customer service. Great layout. Very intuitive.

  • Excelente aplicativo, bem intuitivo e fácil de se aprender a utilizar para realizar o gerenciamento de vendas

  • Cons

  • What there are several functions that require some training (tutorials) is not annoying, just that it takes a little time

  • Their email creation tool is great, however, it can't import custom fonts to help keep messages aligned with branding.

  • Pros

  • Features are easy to use but really powerful. Intuitive to use, low price in comparison to other apps. Great support

  • Easy to use, great functionality and amazing results

  • Cons

  • São pontos que eles já estao melhorando, mas por ser uma plataforma americana, alguns pontos (detalhes) acaba sendo diferente aqui no Brasil

  • My only complaint with SharpSpring is that some tools can be a bit buggy sometimes, but customer support has always been very helpful.

Pricing

Pricing Range

How it's priced

HubSpot CRM users do not pay any subscription fee. It is a cloud-based solution.

N/A

Contract Term

HubSpot CRM requires no contract for cloud-based deployment.

N/A

Upfront Costs

No upfront fees.

N/A

Recurring Costs

None, beyond subscription fees.

N/A

Have a question about pricing?

Connect with Software Advice to learn about potential unexpected costs, price ranges, pricing for other recommended alternatives, and more!

Product Demo & Screenshots

Product Demo

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2020

FrontRunners

2020

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

N/A

N/A

Downloads and related articles

Pricing Guide

2020 CRM Software Pricing Guide

Learn about the key aspects of accurate software pricing before you make your purchase decision.

  • Pricing models & ranges

  • Unexpected costs

  • Pricing of popular systems

Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support

Phone Support

Phone support included in subscription fee.

N/A

Online Case Submission

Online case submission included in subscription fee.

N/A

Online Support Options

Help website, knowledge base, and online community included in subscription fee.

N/A

Training

Training not offered.

N/A