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Overall customer rating: Customer rating:

 (1331)

 (454)

Recommended by: Recommended by:

98% of users

79% of users

Operating Systems: Operating Systems:

     

     

Mobile compatibility: Mobile compatibility:

Deployment: Deployment:

Target customer size: Target customer size:

Price: Price:

Demo:Demo:

Pricing:

How it's priced: How it's priced:

A monthly subscription fee is billed annually.

Quarterly or annual subscription fee based on edition; discounts for annual subscribers.

Contract term: Contract term:

Subscription is renewed annually.

Year-long contract, renewed annually.

Upfront costs: Upfront costs:

Additional fees apply for onboarding, implementation and training services. This is a one-time fee, not included in the monthly price.

Additional fees for professional implementation and training services.

Recurring costs: Recurring costs:

Extra fees apply for premium support, training and consulting. Extra fees apply for additional contacts beyond plan. Extra fees also apply for add-ons.

Fees for premium support.

What does it cost?: What does it cost?:

Applications:

Workflow automation:

Reporting analytics:

Email marketing:

Lead generation:

Lead management:

Social marketing:

Support:

Phone support: Phone support:

Toll-free, worldwide phone support can be purchased.

Limited phone support through “Standard” plan; unlimited, worldwide phone support can be purchased through premium plans.

Online case submission: Online case submission:

Users can submit support requests using an online form.

Online case submission included in subscription fee.

Online support options: Online support options:

A help website, knowledge base and access to an online community is included in the subscription fee. Additional monthly fees apply for varying levels of premium support, including dedicated support representatives.

Help website, knowledge base and online community included in subscription fee. Personalized support, priority case routing and proactive case monitoring included with premium plans.

Training: Training:

Professional implementation and training services provided with required, one-time fee for all plans. Extra fees apply for additional training and consulting.

Online catalogue and other training resources included in subscription fee. Professional implementation and training services provided for a fee.

* The research on this page is updated by our editorial team. Email us if you're a vendor with new information or a potential buyer with questions or comments.