Overall customer rating: Customer rating:
Recommended by: Recommended by:
98% of users
79% of users
Operating Systems: Operating Systems:
Mobile compatibility: Mobile compatibility:
Target customer size: Target customer size:
How it's priced: How it's priced:
Cloud deployment: A monthly subscription fee is billed annually.
Cloud deployment: A monthly subscription fee is paid for each user login.
Contract term: Contract term:
Cloud deployment: Subscription is renewed annually.
Cloud deployment: A year-long contract is required and renewed annually.
Upfront costs: Upfront costs:
Additional fees apply for onboarding, implementation and training services. This is a one-time fee, not included in the monthly price.
Fees apply for professional implementation services provided through a partner. This could include special integrations, customizations and data migration and de-duplication. These costs vary significantly depending on your needs.
Recurring costs: Recurring costs:
Extra fees apply for premium support, training and consulting. Extra fees apply for additional contacts beyond plan. Extra fees also apply for add-ons.
Fees apply for premium support.
Sales automation: Sales automation:
Customer service/support: Customer service/support:
Call center: Call center:
Channel management: Channel management:
Web self service: Web self service:
Phone support: Phone support:
Toll-free, worldwide phone support can be purchased.
24/7 toll-free, worldwide phone support can be purchased.
Online case submission: Online case submission:
Users can submit support requests using an online form.
Online case submission with two-day response time is included in the subscription fee. Faster response time (within 1 hour) and online support for developers can be purchased.
Online support options: Online support options:
A help website, knowledge base and access to an online community is included in the subscription fee. Additional monthly fees apply for varying levels of premium support, including dedicated support representatives.
A help website, knowledge base and community is included in the subscription fee. Content for improving user adoption/productivity and access to a dedicated success representative can be purchased. (Tooltip: Success representative only available to those spending more than $1 million annually.)
Professional implementation and training services provided with required, one-time fee for all plans. Extra fees apply for additional training and consulting.
A “Getting Started” online catalogue is included in the subscription fee. Additional training catalogues, customizable training templates and role-based training modules can be purchased.
* The research on this page is updated by our editorial team. Email us if you're a vendor with new information or a potential buyer with questions or comments.