About Lusha

Lusha is a lead generation platform, which helps sales representatives, recruitment managers and marketers in businesses of all sizes find contact details of prospects to reach out and generate leads. The software allows managers to collect contact details from social media handles, B2B websites, and email inboxes as well as create lists and export them to CRM systems.

Lusha lets administrators automatically update contacts in the Salesforce database, generate lead scores, and analyze previous deals to understand sales patterns. Additionally, recruiters can utilize the platform to find personal contact numbers to connect with prospects.

This solution offers an application programming interface (API), which lets businesse...


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187 Reviews of Lusha

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June 2020

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Sage from PubMatic

Verified Reviewer

Company Size: 201-500 employees

Industry: Marketing and Advertising

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2020

Fast & Accurate Prospecting at the Touch of a Button

I have been using Lusha for about 1.5 years and I have never once run into an issue using this software. Furthermore, Lusha complies with the standards set by GDPR and CCPA, which takes a lot of stress off of my shoulders (as I have noticed many of the alternatives do not offer this option).

Pros

Lusha is incredibly easy to use and integrates perfectly with our companies Salesforce. The ability to quickly gather accurate and tested contact information ensures that our sales team always has the highest quality contacts available. Furthermore, Lusha customer support makes it easy to troubleshoot any issues you may come across.

Cons

I believe that it would be beneficial for Lusha to be able to pull geographical locations from LinkedIn profiles in addition to emails and phone numbers. Perhaps having a checkbox that allows users to pick and choose what data they would like to pull can be useful.

Reasons for Choosing Lusha

We spent about 3 months trying all of our options before finally choosing to go with Lusha. During this process, I took a list of 50 companies, and began finding contacts for them. After comparing my results, I found that Lusha returned the largest quantity of WORKING emails. Some of the alternatives returned emails that did not actually exist, possibly due to faulty coding with the software. Therefore, it made sense for us to go with Lusha, since it seemed that we would get the most ROI on this product. A year and a half later we have renewed our yearly contract with Lusha, and have no inclination to change products anytime soon.

June 2020

Eduardo from Transformação Digital

Company Size: 11-50 employees

Industry: Online Media

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

3.0

Functionality

5.0

June 2020

Expensive, but it solves the problem like no other

Great experience and totally recommended.

Pros

Lusha's slogan should be "data you can trust". While other tools in the market just "guess" your prospect email, Lusha gets it right. I don't know details about their database, but the accuracy of the e-mails and phone numbers provided are incredible high. Other tools in the market just make a guess like "nome.surname@company.com", try to validate it and that's all. Most of them can't even give phone numbers. I have tested over 15 tools (Hunter, Snov, Findthatlead, Skrapp and etc) and I can assure that Lusha is the most accurate.

Cons

I find it very pricey. You can buy larger credit packs and get a discount, but it's still way more expensive than competitors.

Reasons for Choosing Lusha

Lusha has the best accuracy on the data provided.

Reasons for Switching to Lusha

I could'nt select more options, but I tested Skrapp, Snov, Hunter, Findthatlead and a few more. I switched because Lusha has the best accuracy on the data provided.

March 2021

Marc from Berkshire PE

Verified Reviewer

Company Size: 2-10 employees

Industry: Financial Services

Time Used: More than 2 years

Review Source: GetApp


Ease-of-use

4.0

Value for money

1.0

Customer support

3.0

Functionality

4.0

March 2021

Lusha price increase of 66%v

Nothing really, except the price hike, we use about 12k contacts a year, and we buy them in blocks, the upfront subscription doesn't work for us in these covid times. When it came time recently to buy more credits, the price increased by 66%, that's way to expensive and out the cost of a lead to over 50 cents, and that was the discounted price, the best price the guys could offer us. Thus sadly, we have had to close our account. NOW, this is not a reason to stop using the solution, just be aware that your pricing is bout to increase by 66% or more, and that's if you pay annually advance, so I think a few of the smaller accounts, 12 credits useage a year will find other solutions,

Pros

We've been a user of the solution for a few years, it's very very helpful and the team supportive, covers the US market well, the European market not so well, but that's not really Lusha's fault

Cons

the 66% increase in pricing, it forced us to find alternatives

Reasons for Choosing Lusha

We chose Lusha because they were very willing to work with us, help us meet a budget of no more than xx cents per lead, but with an increase of more than 66%, prepaid annually in advance we have to stop, so just wanting others to be aware and they plan ahead and for Lusha to consider its payment options for clients and commercial terms

March 2021

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

2.0

Customer support

3.0

Functionality

2.0

March 2021

Cannot really do what most scrapers do

it's ok but I wouldn't really recommend it

Pros

it's really easy to use Lusha. you can finally also bulk update leads/ contacts. really simple to deploy and start and it has various options of export (to salesforce, salesloft etc..) So it's a handy tool however not a very good one.

Cons

1 - the quality of the emails is dubious. I've had no-name plugins on chrome find more correct emails than Lusha 2- the job titles are a disaster on lusha ... when you're on Linkedin and import people from Lusha to your CRM or Salesloft. it doesn't really copy their title right. from a title such as director of performance marketing ---> lusha will save it as "marketing" or at best as "director" which is useless when you're trying to remember who to contact if you have 50 people under that account in salesforce. so in other words , it doesn't pick the correct title on Linkedin rather come up with an old (if it's decent) or a general one ...which makes you start going back and forth for copy-pasting (which defeats the purpose of the whole thing) 3- if you save a few contacts to linkedin lists (as you're trying to sort them out) lusha cannot read linkedin lists rather only the main page ... which is annoying

April 2021

Lokesh from Springworks

Verified Reviewer

Company Size: 51-200 employees

Industry: Computer Software

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

April 2021

Easiest tool to use for lead management

Pros

Lusha is a very powerful tool and has a great UX. It allows it's users to capture direct dials, work and personal emails just by navigating to their profiles. List view of contacts is also managed by them, thus making the life of a user easier to navigate through the contacts. Third Party integrations is a bumper feature that reduces a lot of workload where you need to add leads to your CRM manually. Data export/import features are perfectly built and very easy to use.

Cons

Pricing is on the higher side. Sometimes it feeds you with wrong contacts. Might get air in some cases.

June 2020

Sanjiv from Tracelink India Pvt Ltd

Company Size: 501-1,000 employees

Industry: Computer Software

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2020

Succeed with Lusha

Its a one stop shop for getting authentic data of key personas who are difficult to reach for sales guys.

Pros

Product integration with Linkedin, data authenticity and ease of use are the best part of Lusha

Cons

Still to findany limitation. Sometimes the data is incorrect but its good that we have option to inform about the same.

Reasons for Switching to Lusha

Authenticity of data was major problem at zoom info. Very cumbersome to use and limited integration facility

June 2020

Sil from Comaen

Company Size: 11-50 employees

Industry: Staffing and Recruiting

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

3.0

June 2020

Lusha works wonders!

It was abit of getting used to in the beginning. Also because we had to convince some other colleagues about the functionalities it has. I wasn't sure myself either in the beginning, since I could not find as much information as I was hoping to.

Pros

Lusha is really easy to use. You simply install the plugin and you're ready to go.

Cons

What I like least about the software is that it's somewhat inconsistent in its records. Especially in the branche we are working in, it is sometimes quite difficult to find information on specific profiles. Some tests I ran, I only got 2 out of 40 records. It also sometimes sais to go to a profile, while I am at one already.

Reasons for Choosing Lusha

Because of my colleagues who wanted to try Lusha over Swordfish to see if it would work.

June 2020

Shannon from Leaman Life Sciences

Company Size: 11-50 employees

Industry: Staffing and Recruiting

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

3.0

Customer support

5.0

Functionality

2.0

June 2020

Life Science Recruitment

Its alright, we are looking elsewhere though due to the fact that a lot of the emails are wrong.

Pros

I like how there is a chrome extension and how it automatically searches for emails/phone numbers without having to action it to do so.

Cons

A lot of the emails are unfortunately wrong... I tried it on my own linkedin profile and it didnt work, there was an email that I had actually never used or was associated with.

Reasons for Choosing Lusha

I thought the set up looked better, and I felt like it never required me to go to another site or open another window which often is required with RocketReach

June 2020

Kyle from Flexport

Company Size: 1,001-5,000 employees

Industry: Logistics and Supply Chain

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Functionality

4.0

June 2020

Review

Pros

easy to use, simple but does the job (that is a good thing, many tools are too complex for their use).

Cons

The results are not great, it does give results but there are competitors out there that have a higher degree of accuracy AND generate info on more leads.

Reasons for Choosing Lusha

We did not, we're using both as in our trials your results were complementary to theirs (i.e. leads they could enrich you could not and visa versa)

July 2020

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Alice from VMware

Verified Reviewer

Company Size: 10,000+ employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

3.0

Functionality

4.0

July 2020

Good product,

Pros

Easy to use, high quality and support quite a lot application.

Cons

So far so good. I am satisfy about this product.

October 2018

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Colin from Trade IT

Verified Reviewer

Company Size: 2-10 employees

Industry: Information Technology and Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Functionality

4.0

October 2018

Need Contact Details? Get Lusha?

Lusha is great for finding contact details for key people in time-critical situations and for building biz dev campaigns. Not perfect but best we've used; really useful tool.

Pros

Lusha is pretty well known amongst the sourcing community as one of the best tools for getting personal contact details - email address and phone numbers - from social media profiles. The chrome plug-in works well. Most users will be using this with LinkedIn. When you visit a profile, it tries to find phone number and email addresses and usually it comes up trumps. This often gives you personal contact details allowing you to bypass the corporate gatekeepers - that's why this is popular with recruiters. The LinkedIn Inmail system can be hit and miss (lots of LinkedIn users don't check or don't respond) and when you consider that Lusha could replace a premium or recruiter version of LinkedIn, it is good value if you are a sourcer, recruiter or biz dev professional. As you can turn off the monthly subscriptions this would be a good option for campaigns targetting specific verticals for example if you don't have an ongoing requirement.

Cons

The software isn't perfect and it does get it wrong sometimes, but it is currently the best at what it does. While there's not much to dislike about Lusha, the problem with apps like these is that they invariably get either bought by LinkedIn/Microsoft and killed or just blocked when they become too popular. You may also be running into data privacy issues by using apps like this - check the legislation in your jurisdiction and you might want to run this past the Data Protection Officer (DPO) if you have one.

June 2020

Hayden from Eolas Research LLC

Company Size: 1 employee

Industry: Research

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

3.0

Customer support

1.0

Functionality

5.0

June 2020

Great Tool, Good Value

Good product and great value for ease and immediate results - as a researcher with majority of my clients in the recruiting industry, finding accurate contact info quickly is essential.

Pros

Ease of use, immediate value and convenience in product for contact info. Fair pricing. Technically lusha works well and is easy to activate on LI

Cons

One aspect is not really the fault of lusha but dead/not current contact info is a growing problem on LinkedIn - all lusha does is uncover the contact info given by LI user who does not always update their contact info as they change jobs/locations. This something lusha needs to be aware of because it’s success and value is completely tied to this - if LI cannot control this quality issue of user provided contact info - lusha is a goner, I will dump lusha for another contact/email product. Would like more options with subscription plans and pricing - for instance, found no option to save cash when currently have no work in the pandemic because I did a flat yearly subscription and now have no work to justify that cost. New competition for this type of product makes me not as loyal to lusha - would like better pricing for what it does compared to some of the other products that seem to do more. Lusha feels like a one trick pony. Another negative is when no contact info is available or no email is available- would love lusha to be able to at least offer a company email - I use Seamless AI, Hunter.io etc for emails not available on lusha

Reasons for Choosing Lusha

Not settled on lusha but at the time was best for ease of use and fair pricing. Always looking - there are new free/fee products- even products I looked at before are worth looking at again as there are constant changes in products and new players competing/doing same thing like Aeroleads, Linked Helper, free Chrome extension, Google helper etc etc I continue to use lusha because it is simple not dense or complicated - it does exactly what it says it does, simplicity and ease of use is a big plus - I am not a salesman looking for five billion ways to slice and dice and send mass emailing so lusha works well for my purposes as a researcher.

June 2020

Rebecca from Automation Anywhere

Company Size: 1,001-5,000 employees

Industry: Computer Software

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

3.0

June 2020

Great prospecting tool

I love this tool but more needs to be spent on development and integration.

Pros

it find me mobile numbers i can't find anywhere else and therefore makes a huge impact on the opportunities I can find

Cons

The lack of integration with SFDC is a pain. The upload to SFDC function was such a fantastic release, a complete game changer for time spent on prospecting. However, it could be a lot better. When you upload a lead it should integrated fields such as country, Job title, lead owner etc so Lusha could definitely be doing better on this part. Providing better field update would bring the company to the next level.

Reasons for Switching to Lusha

Better phone numbers

June 2020

Divij from Newgen software

Company Size: 1,001-5,000 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

June 2020

Lusha best for leads

Good

Pros

We were using various different tools to get details of contact of our potential customers . But we cldnt focus more on calling as numbers were not correct or too old. Board line numbers were another hassle. Lusha was revolutionary in terms of helping us out. Even in times of lockdown and company cuts, no cut was made to keep lusha out. It is like a very important part and parcel for us.

Cons

I think there would be many ppl who aren't on linkedin but there number could be traced somehow. How would we find there details? An option of correcting someone's number and a list of our contacts searched on lusha should be there somehow

June 2020

Joel from Kela Group

Company Size: 51-200 employees

Industry: Information Technology and Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

3.0

Functionality

4.0

June 2020

Great Addon to get more information about leads

Pros

I use Lusha on daily basis to get information on leads that I am looking at on Linkedin. Many times Lusha is able to give me the personal details that I am missing from my other CRM databases.

Cons

It seems like there are times that information is incorrect and there is no way to correct it or inform that it's wrong.

June 2020

Jeremy from Colliers

Company Size: 5,001-10,000 employees

Industry: Real Estate

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

June 2020

Jeremy's Review

I am able to reach individuals directly on a more consistent basis. Had to call main line and ask for my contact prior to this. If Lusha has the correct information (which is sometimes doens't) then I am calling them directly and have a better, quicker way of reaching them.

Pros

It is easy to use and providing the person's best contact phone number and email are the biggest strength. Finding someone's email and/or direct line is very tough so this helps alleviate some of those issues when prospecting.

Cons

A LOT of the contacts don't have any email or phone number. It will just say something like "Lusha cannot verify the contact". When I was in the free trial a good number of contacts had the info but ever since I paid for the yearly subscription I am finding that a good number of contacts LinkedIn profile do not have their information or say "Lusha cannot verify the contact". Also - sometimes the information is inaccurate (which is exepcted).

Reasons for Choosing Lusha

I think providing the individuals direct line or cell phone has been the main reason I like Lusha over other products.

Reasons for Switching to Lusha

I did the free trail and liked it. They extended my free trial to give me more times with it too.

July 2020

User Profile Picture

Ratneshwar from Mercuri Urval Business Consulting

Verified Reviewer

Company Size: 501-1,000 employees

Industry: Human Resources

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

3.0

Functionality

3.0

July 2020

Lifeline of a Sales Consultant

Easy, Convenient, Effective, Time Saving

Pros

Lusha has made life easier by enabling faster access to contacts on LinkedIn. Earlier I would have had to send several messages to a contact in order to get a response. Now I can get their handphone number with one click. It has really helped me in improving the quality of my network with a direct access to them. I don't think any business development professional or consultant can imagine life without LUsha.

Cons

Many times the contact details are wrong. The phone numbers are not correct. Sometimes no details are given whatsoever.

June 2020

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

3.0

Customer support

5.0

Functionality

5.0

June 2020

Lusha product review from Executive Search perspective

Experience is fair. Still lot of corrections would help to get the accurate contact details.

Pros

Overall a good product. There are quite a few errors occuring on different phones or email ids coming when we open the same profile at two different instances and I guess your teams might be working on them. At times the numbers are not correct.

Cons

Ease of use. Since it is plugged with Linkedin it becomes very handy and the pop up comes once the details are there on Lusha.

Reasons for Choosing Lusha

Lusha seems more effective since this gives contact numbers which is important from our perspective.

June 2020

Michael from Phaidon International

Company Size: 501-1,000 employees

Industry: Staffing and Recruiting

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

3.0

Customer support

3.0

Functionality

3.0

June 2020

Sometimes wrong, sometimes right - on average , helpful tool

Pros

Sometimes gives you the right information and email format. It's easy to use and works on most people you see on LinkedIn. It seems slow on LinkedIn RPS but not sure that's true 100% of the time.

Cons

Most of the time the phone numbers are incorrect and they are, in fact, for a persons former company or employer (meaning you get shouted at for being the 100000th person to call that number recently) or are for their switchboard (which is hard to justify costing a credit if you're pumping out readily available information which I could find for free in a click of a button). Sometimes the emails are wrong, not all of the time, but are usually easy to correct by looking at a sample population of similar people at the same company.

June 2020

Matt from Rifle Agency

Company Size: 2-10 employees

Industry: Marketing and Advertising

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

3.0

Functionality

4.0

June 2020

Accessing contacts of key decision makers

Love Lusha, makes my life and my teams life much easier and speeds up the process to speak to the key decision maker at byusinesses.

Pros

I love that if I need to speak to the decision maker at a business, either CEO, Marketing Director or GM Lusha will 50% of the time have the correct mobile number ad email address. This saves me a lot of time as I do not have to go through reception desks to speak to these people

Cons

It is obviously frustrating that the numbers are only correct 50% of the time.

Reasons for Choosing Lusha

I liked how it gave my team mobile numbers of decision kajers directly used to LinkedIn. We use LinkedIn all the time to have that extra layer of mobile numbers and emails when tracking people down is critical.