SalesRabbit vs Zendesk

SalesRabbit has 179 reviews and a rating of 4.25 / 5 vs Zendesk which has 2422 reviews and a rating of 4.35 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.25 / 5 (179)

4.35 / 5 (2,422)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.0 / 5

Customer Support

4.0 / 5

4.0 / 5

Functionality

4.0 / 5

4.5 / 5

Last Review Written

November 25, 2020

November 26, 2020

Pros/Cons

  • Pros

  • Sales Rabbit was very simple to use and did what I needed. It helped me manage my sales area and was easy to get customer service.

  • I like how you can just do the paperwork on your phone it's really easy to access as well. Espically for first time users

  • Cons

  • There were some occasional glitches with but customer support was good and getting back with you and helping to fix problems.

  • There's really nothing bad i can say about the app really i guess i would have to say getting kicked out for not being connected to wifi but i haven't experienced that in a long time.

  • Pros

  • The interface and side menus are great and the easy of use.

  • Love the accuracy and efficiency of this software. Makes my everyday work flow so much easier and more efficient.

  • Cons

  • The navigation within the internal system can initially be a bit difficult (i.e. the naming of the tabs are not always clear), but once you know where to click, it's not too bad.

  • Background workflow good but still not as flexible as others, Salesforce service cloud for example.

Pricing

Pricing Range

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Product Demo & Screenshots

Product Demo

Advisor Recommendations & User Awards

FrontRunners

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FrontRunners

2020

Advisor Recommendations

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Pricing Guide

2020 CRM Software Pricing Guide

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  • Pricing models & ranges

  • Unexpected costs

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux