You need to take filters very seriously. If I configure mailing in SendPulse incorrectly, most messages will be sent to spam.

She said they would not respond to the scammer, even though they have their email. I fault the company for having no protocol for fraud.

What I loved about SendPulse in email marketing is that it has a free tier for up to 2500 subscribers, so you get to try it for free. The other main advantage is the automation features.

The main and most important thing is that  its easy to use highly effective. Mobile access best customer service.

SendPulse is a good universal tool for your marketing.

The automation feature was a dream for us. It saved us a lot of redundancy and at the same time gathered the right target we needed to market our services.

The overall experience with SendPulse was very nice. It is responsible for delivering grand communication and yielding excellent results.

The push notifications  deliver well and the interface makes things easy to do.

Convenient service with affordable prices and a good API for integration site. A special thanks for customer support.

IT IS USER FRIENDLY AND FAST AND YOUR CUSTOMER SERVICE IS GOOD AND THEY ANSWER FAST WITH A GOOD HELP ALWAYS.

Probably, I will have to abandon this software and look for a more functional alternative.

There was a bit of a learning curve for the first email, the inability to create an email campaign from the app.

Its fits good for email marketing as it is very easy to use.

I am extremely satisfied with its easy interface.

Simple onboarding process and easy integration with WordPress.

I like how SendPulse has the ability to send e-mail, SMS, web-push notifications at a fair price.

Really, I love working with them, they know our needs as they developed them for us. Thanks once again and continue.

Love that they are recently expanding to landing page and CRM which I am very excited to explore.

Send Pulse is easy to use and effective. I have tried using other email companies but I found Send Pulse to be to easiest to use.

The API integration feature is a nice one to have, as I don't want to manually import my thousands of emails from old services.

It is a good software for those entrepreneurs who are starting in the email marketing business, since you will have a very good experience.

I had at the beginning an issue with the email that I was ending - the SendPuls refused to send it considering that it violates its rules.

Very simple and intuitive interface. Easy yet has the depth if you're willing to go further.

Free trial is nice to find out how poor of customer support that they have.

The most helpful and organized website and thanks for the customer service they are really very helpful and clear.

Content publishing has to be manually confirmed. It turns out that there is no automation with this social network.

Stable Email Service and awesome customer care.

I love using this to capture a push notifications subscription base. Pretty easy to set-up and they have an intuitive campaign builder.

SendPulse is a real lifesaver for me. Any other email client that I've looked at would cost me $40-60 per month, which I can't justify spending.

Ease of setting up an email, many customizable options. The statistics and the ability to maintain different lists is really useful.

I emailed their customer support, showed them that they are wrong and solved the problem.

SendPulse is a great new email provider for your businesses. They have great pricing levels and tiers depending on what you are looking for your business.

Creating templates and campaign is very easy to make. The confirmation of emails is also very good and informative.

The best thing I like about sendpulse is ease of use. You can very easily set up a automated email flow along with sms message  all in the same program.

The user interface and experience is very nice,  easily I can create any kind of campaign and integrate their services.

It was an amazing experience using this program. Will definitely use it again and recommend to anyone who needs a program like it.

But for B2B, it has rocked my world, I am very happy with the product, the team, and the company. The cost is very reasonable, and the value is excellent.

I like the ability to search up previous tickets that could help me review issues that occurred before.

Auto scheduling the email report saves me a lot of time and complications. I also like the fact that Team Support is compatible for API Integration.

I had a great experience using this software. It was a joy in teaching y sales team how to use it and they all had great feedback.

I often have trouble locating previous tickets using the search feature.

TeamSupport is a great solution for managing helpdesk tickets for our organization and the pricing is reasonable for the functionality.

Team Support is excellent when it comes to keeping track of tickets and responding timely to customers. Their support team has been fabulous as well.

There are a lot of useful features and customization, which is important for a software like this. Easy to align my team with our goals.

The configuration and setup is very non-intuitive and confusing.

The poor performance of the searching feature: From my personal experience, I had difficulties to find particular tickets to support customers.

I appreciate the ability to have documented correspondence available to all users at all times.

Team Support has been a great partner with ProfitSword. They have allowed us to better manage our ticketing system and now with Team Success our client relationship management.

Ease of use and comprehensive knowledge base, both internal and customer facing. The Dashboard is very intuitive and easy to access key reports and information.

The CDI score allows users to see the overall satisfaction of the client based on customizable metrics. I also like the ability of Suggested Solutions when client are opening tickets.

I find TeamSupport user friendly. Due to the nature of my job, I use TeamSupport very frequently and it is very useful.

I like a program that just plain works. In that respect, TeamSupport does its job.

The search functionality in TeamSupport is excellent and extremelu user friendly. Chat functionality is convenient.

I like the fact that it can integrate to JIRA very easily.

Reports are a little difficult and confusing to set up.

Its hard to read the numbers of the tickets on the page, and a lot of the pages have cluttered information on them.

However, the frustrating part of Team Support is the reporting section.

The ability to work with the API to enhance functionality in our situation. The help from the staff has been excellent.

I like the ease of use the most, easy to claim and respond to tickets. The customization is nice as well.

TeamSupport has wonderful customer service and the team is always there to assist.

Helps in following up the ticket as well, interface is also good.

Better Ticket Routing scenario and it can track better with products. Very good especially on CRM integration.

Team Support's reporting capabilities are my favorite feature of the software. We are able to extract all metrics and KPIs needed to run an efficient customer care department.

Despite that, there are the odd instances of slowness or degraded performance.

A software solution that truly gives you the ability to easily assist your clients or work teammates. Customer support made easy.

Our Rep at TeamSupport was wonderful. He gave ideas but allowed us to make our own decisions.

Yes, its easy to use and options are crystal clear. Easy platform to communicate with the customer via email and more collaborative to add different teams/leaderships/sale etc.

Great CRM tool, especially if you're looking to reduce cost while improving efficiency.

It offers an improved customer experience, and improves efficiency. It is easy to use and a great product for customer service.

US Dollar

SendPulse is an all-in-one marketing automation platform designed to help you streamline your sales and marketing efforts from start to finish and scale your business.

SendPulse features include:
- bulk email and SMS service;
- sales pipeline automation;
- transactional emails;
- Facebook Messenger, Instagram, Telegram, and WhatsApp chatbot builder;
- web push notification service;
- website builder;
- live chat builder;
- CRM system;
- online course builder and LMS.

No matter which SendPulse service you choose to work with, it will feature our platform's core components: intuitive, no-code interface; user-friendly drag-and-drop builder with extensive customization options; seamless integration of individual services within the platform; and advanced marketing and sales automation capabilities. You can seamlessly combine all services into a unified system to create automated sales pipelines.

SendPulse’s online course builder integrates various marketing and sales automation tools, allowing you to effortlessly engage new students, nurture relationships with your existing audience, and effectively monetize your expertise. 

SendPulse is always available on your smartphone, enabling you to launch marketing campaigns, interact with your chatbot subscribers, and manage your audience from anywhere.

Online courses created with SendPulse's course builder are also accessible on mobile devices. Education by SendPulse is a user-friendly app that allows students to create and edit their profiles, enroll in courses, track their learning progress, and communicate with instructors. You only need a smartphone or tablet to register, create a student account, and successfully start and complete your training.

SendPulse offers a wide range of comprehensive, seamlessly integrated marketing solutions. Our core objective is to optimize marketers’ and business owners’ workflows and empower them to drive company growth through more efficient sales and marketing processes. 

With SendPulse, you can efficiently:
- Build and segment your audience.
- Manage all your sales and marketing activities from a single platform.
- Track and analyze the effectiveness of your deals.
- Make data-driven decisions based on actionable insights.
- Boost your sales through personalized messaging tailored to subscribers across every stage of your sales funnel.

With SendPulse, you will get access to unlimited email campaigns, 24/7 live support, exceptional deliverability, and detailed reporting on every pricing plan. Our free plan includes 15,000 emails per month, while our paid subscriptions start at just $9.85 per month.

LongDescription

Real-Time Analytics

A/B Testing

Customer Surveys

Multi-Channel Marketing

Email Monitoring

Customer Segmentation

SMS Messaging

Subscription Management

Drip Campaigns

Sales Pipeline Management

Customer Database

Geolocation

Customizable Fields

Campaign Scheduling

Template Management

Data Import/Export

Campaign Segmentation

Email Tracking

Email Campaign Management

Email Templates

Subscriber Management

Email Distribution

Contact Management

Lead Management

Email Marketing

Mobile Access

List Management

Web Notifications

Click Tracking

Marketing Automation

Landing Pages/Web Forms

Real Time Notifications

Message Personalization

Email Management

Dynamic Content

Event Triggered Actions

Alerts/Notifications

SMS Marketing

CAN-SPAM Compliance

Reporting & Statistics

Automated Scheduling

Customizable Templates

WYSIWYG Editor

Image Library

Interaction Tracking

Web Forms

Mobile-Optimized Email

Spam Blocker

Customizable Branding

Reporting/Analytics

Campaign Analytics

Notification Scheduling

Customizable Forms

Client Management

Drag & Drop

Autoresponders

Third-Party Integrations

Campaign Management

Document Management

For iPad Devices

For Startups

Simple Mail Transfer Protocol (SMTP)

Document Storage

Calendar/Reminder System

Pipeline Management

Calendar Management

Activity Dashboard

Calendar Sync

Task Management

Social Media Integration

Contact Database

Lead Capture

Sales Reports

Web browser (OS agnostic)

Email service:
Free plan - Less than 2500 subscribers, up to 15000 email newsletters per month.
Monthly subscription - Based on number of subscribers, from $9.85/month for 2,500 subscribers, up to $840/month for 500,000 subscribers.
Pay-as-you-go - Prepaid email packages, from $32 for 10,000 emails, up to $812 for 500,000 emails.
~~~
Transactional emails (SMTP service):
Monthly subscription - Based on the number of messages to be sent per month, from $8.85/month for 10,000 emails, up to $274.86/month for 500,000 emails.
Pay-as-you-go - Prepaid email packages, from $15 for 10000 emails, up to $780 for 1 million emails.
~~~
Webpush service:
Free for up to 10,000 subscribers, $19.85/month for 30,000 subscribers and $199.85/month for unlimited subscribers.
~~~
Facebook chatbots: free. Removing "powered by" link costs $9.85 /month.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

SendPulse

Live Online

Webinars

Documentation

Videos

TeamSupport is a robust customer support solution designed to improve customer satisfaction, simplify workflows, and make agents’ lives easier. We empower teams of all sizes to consolidate channels, shorten time to resolution, collaborate with external departments, and garner valuable customer insights in one intuitive dashboard. TeamSupport is here to help agents tackle their most pressing challenges with a nimble solution that’s easy to learn and implement. 


Commenting/Notes

Support Ticket Management

Real Time Analytics

Case Management

Surveys & Feedback

Multi-Channel Management

Application Management

Email Alerts

Customizable Reports

Access Controls/Permissions

Activity Tracking

IT Asset Management

Real-Time Monitoring

Customer Service Analytics

Workflow Configuration

SSL Security

Change Management

Single Sign On

Project Management

Rules-Based Workflow

Collaboration Tools

Automated Routing

Assignment Management

Call Center Management

Customer Complaint Tracking

Problem Management

Customer Experience Management

Help Desk Management

Configurable Workflow

Social Media Monitoring

Wiki

Real Time Data

Performance Metrics

Routing

Issue Scheduling

For the unique challenges of B2B businesses, the TeamSupport products are designed to help you manage your most important asset - your customers. Pricing starts at $49

SendPulse vs TeamSupport

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