DiscoverText
About DiscoverText
DiscoverText Pricing
Tier 1 50 Simultaneous DiscoverText Accounts-Per Year-$125,000.00 (Your Cloud) 250 Simultaneous DiscoverText Accounts-Per Year-$200,000.00 (Your Cloud) Institutional Unlimited DiscoverText Accounts-One Time-$500,000.00 (Your Cloud) · There is no charge for installation, set-up, and initial testing. · We suggest in-house, Azure or AWS for a cloud hosting service. · The client must own the contract and pay the bill for their own cloud service. · We offer training and project support in English, French and Arabic. · Machine-learning applications require an institutional uClassify license. Tier 2 1 User-Per Year-$10,000.00 (Texifter Cloud) 1 User-Per Month-$1,000.00 (Texifter Cloud) · Texifter assumes all cloud hosting and computing costs and runs the software out of the United States. · Default storage is 100,000 units of text and associated metadata for monthly and 500,000 for yearly offers. · Upgraded storage capacity is negotiable starting at $200/month/million units.
Starting price:
$1,000.00 per month
Free trial:
Available
Free version:
Available

Other Top Recommended Customer Experience Software
Most Helpful Reviews for DiscoverText
1 - 5 of 116 Reviews
Heather R.
Verified reviewer
Research, 1 employee
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2019
Great for students diving into internet methods!
I was most interested in the twitter features of DiscoverText when I first set up my account. And I have to say I am thrilled with what the tool can do. When downloaded from the online app, twitter data updates in real time, which is not only in accordance with Twitter ToS, but also gives you the most updated information. The data processing tools are quite amazing if you can figure out how to do it.
CONSThere are data restrictions and the export possibilities are limited. So you have to erase old projects to start new ones once you have reached your data capacity.
Anonymous
1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2018
A perfect tool to explore, collect, search, store, manage, code and classify the Twitter universe.
The ability to work with Twitter data.
PROSAs a social scientist, I lack the computational skills to work with Twitter data. In fact, Im not interested in doing data science, I want to do social science. DiscoverText allows me to collect and analyze large batches of Twitter data. Many of my colleagues spend hours having students copy and paste tweets into the Excel. DiscoverText is a breeze.
CONSThere are a number of different classification algorithms like linear or logistic regression, decision tree, SVM, and random forest. DiscoverText just uses naive bayes. I wish the software allowed for more different types of these algorithms.
Vendor Response
Thanks for taking the time to write a review. We do have a long term road map that calls for exactly what you are asking for. It is my hope that we can launch a new extension of the platform to host other classifiers. We agree that the inclusion of other approaches would represent an exciting next step in the evolution of the platform. We literally aspire to be the iTunes of machine classifiers ;-) So, I promise it will happen some day. For now, the uClassify engine that we license is working great on all languages and in all sorts of projects. ~Stu
Replied January 2018
MArcelo
Higher Education, 501-1,000 employees
Used monthly for more than 2 years
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2018
Excellent cost-benefit, prompt support and live interface
Did some research and was able to perform a series of tests and applications for my PHD research and for other projects
PROSThe ability to review, code, manage data with the rich online environment of Twitter allows for good mixed methods research: at the same time balancing quantitative aspects and looking in-depth for the unique or groups of messages with certain characteristics is very enriching for a researcher on Social Media -in my case, Twitter. Also, its connection with Twitter's Firehose allows for the direct import from Twitter to DiscoverText platform.
CONSI couldn't figure out many of the functionalities without the support of the team, and/or a few hours of video classes. A better UX would probably diminish those learning curves
Vendor Response
Hi, I'm glad you are deriving value from our tools to analyze data from the Twitter Firehose. Thanks for your feedback on the interface. It would be a large undertaking to overhaul the front end. We would like to, but a bigger company tried in 2013, spent $1M, and then gave up, so for now we tinker at the edges to make the experience usable. Best regards, Stu
Replied August 2018
Anonymous
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2018
Easy and intuitive research tool, great for qualitative research that involves social media data
Quick way to collect and analyse data, also very mobile phones and tablets friendly.
PROSWell again, DiscoverText is really intuitive to use, I did read and look at some videos before using it but it wasn't necessary. I have used other qualitative analysis software and although they were a little different, I would say that DiscoverText is the easiest to get familiar with, just set up your themes, categories and start coding. Also something to consider in my opinion is the ease to navigate through the website, not overly complicated, nice blue/gray theme that won't feel heavy after hours spent on the PC.
CONSOnly one maybe, if there are a few coders coding at the same time the same project the software can become a little slower.
Vendor Response
Dear Reviewer, Thanks for this delightful take on the interface. Reading reviews, it is often the case that users underestimate what it might take to overhaul the front end. We would like to, but a bigger company tried in 2013, spent $1M, then gave up, so for now we tinker at the edges to make the experience usable. I think you are absolutely on target about our goal not to overcomplicate coding (labeling, tagging, or annotation to some). Out first open source tool was devoted to recording observations about text with minimal interaction with a mouse (hence the keystroke coding). Since then, many layers of functionality have emerged, but at teh core, it is the interface for displaying text/Tweets, the auto-loading of items to be coded, and the project management/measurement features, that are the kernel of our success. Thanks, Stu
Replied June 2018
Anonymous
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2018
Great Collaborative Text Analytics System
DiscoverTest (DT) is great at what it was intended to be used for. DT makes it easy to schedule fetches from leading social media and information websites, and allows the user to specifically get the data they are looking for. We have used DT for 2 different projects so far and it seems to work great for our team of analysts.
CONSDiscoverTest has a relatively steep learning curve, and therefore can be intimidating to new users. It is well worth your time though, as the features far outweigh the learning curve.
Vendor Response
DiscoverTest has a relatively steep learning curve, and therefore can be intimidating to new users. It is well worth your time though, as the features far outweigh the learning curve. Thank you for your review. DiscoverText is indeed a powerful tool, and therefore does take some time to learn all of its features. We try to make this easier with our training resources. We offer web demo meetings, video tutorials, and a knowledge base full of documentation that we hope you find insightful and helpful when learning the features of DiscoverText and Sifter. Stu Shulman, the founder of Texifter, conducts webinars all the time to train people on the features best suited for research. You can schedule a webinar at: https://calendly.com/discovertext Video tutorials: https://discovertext.com/tag/video/ Support Documentation & Knowledge Base: https://texifter.zendesk.com/hc/en-us Best regards, Stu
Replied August 2018