# DiscoverText Software Reviews, Demo & Pricing - 2026 > Review of DiscoverText Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/customer-experience/discovertext-profile --- [Home](https://www.softwareadvice.com/) / [Electronic Discovery Software](https://www.softwareadvice.com/ediscovery/) / DiscoverText Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/customer-experience/discovertext-profile/reviews/)[Alternatives](https://www.softwareadvice.com/customer-experience/discovertext-profile/alternatives/) # DiscoverText 2026: Benefits, Features & Pricing Wondering if DiscoverText is right for your organization? Our Electronic Discovery Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview DiscoverText 4.6 [(111)](https://www.softwareadvice.com/customer-experience/discovertext-profile/reviews/) Pricing Starting at $1,000.00 per month ### About DiscoverText DiscoverText is a cloud-based text analysis tool that helps legal, consumer services, education, government and other sectors gain insights into information from various sources including emails, text files, Facebook, Twitter and more. It lets users utilize API to search or capture data from live feeds and machine learning merged with human intervention to de-duplicate or classify large quantities of unstructured data into structured units. Key features of DiscoverText include filtering, redaction, de-duplication, topic modeling and reporting. The solution allows businesses to redact sensitive information, annotate data and attach memos to datasets or documents for coworkers, improving collaboration among team members. Additionally, users can group near-duplicate results and add filtered documents into buckets, facilitating quick user access. DiscoverText enables data scientists to discover scoring meta values or unique concepts and build topic models to automate data grouping. Pricing is available on request and support is extended via email and online helpdesk. Wondering if DiscoverText is right for your organization? Our Electronic Discovery Software selection experts can help you in 15 minutes or less. ## DiscoverText User Interface ## Popular DiscoverText Alternatives Main Product DiscoverText 4.6 [(111)](https://www.softwareadvice.com/customer-experience/discovertext-profile/reviews/) Ratings Breakdown - 4.23Ease of use - 4.57Value for money - 4.59Customer support - 4.53Functionality Pricing Starting at $1000.00 per month Get Price Alternative Product [licili](https://www.softwareadvice.com/product/449999-licili/) 4.8 [(4)](https://www.softwareadvice.com/product/449999-licili/#reviews) Ratings Breakdown - 4.50Ease of use - 5.0Value for money - 5.0Customer support - 4.50Functionality Pricing Available upon request Get Price Alternative Product [VT Docs](https://www.softwareadvice.com/document-control/vt-docs-profile/) 4.9 [(52)](https://www.softwareadvice.com/document-control/vt-docs-profile/reviews/) Ratings Breakdown - 4.65Ease of use - 4.70Value for money - 4.94Customer support - 4.80Functionality Pricing Available upon request Get Price Alternative Product [Clootrack](https://www.softwareadvice.com/customer-satisfaction/clootrack-profile/) 5.0 [(16)](https://www.softwareadvice.com/customer-satisfaction/clootrack-profile/#reviews) Ratings Breakdown - 4.50Ease of use - 4.69Value for money - 4.87Customer support - 4.63Functionality Pricing Starting at $25000.00 per year Get Price Alternative Product [ATLAS.ti](https://www.softwareadvice.com/bi/atlas-ti-profile/) 4.7 [(142)](https://www.softwareadvice.com/bi/atlas-ti-profile/reviews/) Ratings Breakdown - 4.46Ease of use - 4.50Value for money - 4.69Customer support - 4.56Functionality Pricing Starting at $10.00 per month Get Price Alternative Product [Chattermill](https://www.softwareadvice.com/nlp/customer-experience-analytics-platform-profile/) 4.5 [(25)](https://www.softwareadvice.com/nlp/customer-experience-analytics-platform-profile/reviews/) Ratings Breakdown - 4.36Ease of use - 4.22Value for money - 4.58Customer support - 4.44Functionality Pricing Available upon request Get Price ## DiscoverText Pricing and Plans Starting price: $1,000.00 per month Free Trial Free Version Basic $1,000.00 per user, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## DiscoverText Features - Popular features found in Electronic Discovery Archiving & Retention Commenting/Notes Compliance Management Data Import/Export Document Management Full Text Extraction Full Text Search Metadata Extraction Optical Character Recognition Tagging Topic Clustering - More features of DiscoverText Access Controls/Permissions AI/Machine Learning API Boolean Search Collaboration Tools Dashboard Data Extraction Document Classification Filtering Keyword Search Language Detection Metadata Management Predictive Modeling Reporting & Statistics Search/Filter Sentiment Analysis Taxonomy Classification Text Analysis ## DiscoverText Integrations Twitter/X Integration rated undefined from -1 review SurveyMonkey Integration rated undefined from -1 review ## DiscoverText User Reviews Overall Rating 4.6 Ratings Breakdown 5 66% 4 29% 3 5% 2 1% 1 0% Secondary Ratings Ease of Use 4.2 Value for money 4.6 Customer support 4.6 Functionality 4.5 Alexandra F. Verified reviewer Research 5001-10000 employees Used other for more than 2 years Review source Reviewed August 2019 Great qualitative analysis tool 5 I have worked on a number of projects using Discovertext, and the experience of coding large qualitative datasets in a relatively short time is a big plus. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The possibility of training the machine into coding massive amounts of data is definitely a plus. Additionally, having multiple human coders train the algorithm allows for interrater reliability and further calibrations. Cons: It is best to take the freedom and fidget with the tool before proceeding and setting up your project, as the documentation is not 100% thorough. Read More Enrique H. Verified reviewer Marketing and Advertising 201-500 employees Used weekly for less than 12 months Review source Reviewed January 2019 The best tool for textual Twitter analysis 5 Ratings Breakdown 4 Ease of use 5 Value for money 4 Customer support 4 Functionality Pros: Very good integration between Twitter API and text analytical suite. Once you start to use it you will need it in another platforms and with another APIs. Robust and functional, easy to use from the very beginning... Cons: Probably the old fashioned user interface, but friendly!!! Vendor Response Enrique, You are right, the interface is old. We are trying to tidy it up a bit these days and find better options to get the functionality exposed. Sometimes we hide the best tools too well. We are very grateful for the review! ~Stu Replied February 2019 Read More VR Verified Reviewer Research 11-50 employees Used other for more than 2 years Review source Reviewed August 2019 Great tool for analyzing media content 5 We have been using it for several years in different research projects (politics and media) and even when we performed tasks the tool is not originally designed to perform, DT performed really well (and DT was very supportive!) Ratings Breakdown 4 Ease of use Previously 5 5 Value for money 5 Customer support 5 Functionality Previously 4 Pros: Very adaptable to our research aims Very user-friendly Coder monitoring/adjudication feature made it possible to coordinate a team of researchers sitting in different countries Excellent customer support Cons: The visualization of the coding results is a bit dull in terms of design but one can always export results in another programme that creates more impressive visualizations Read More Sejin L. Verified reviewer Education Management 1001-5000 employees Used monthly for less than 12 months Review source Reviewed December 2018 the best app constantly evolving 5 I was sad after knowing that Twitter actually wants money from the company in retrieving data that should not be charged I think.. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I am quite satisfied the fact that I eventually found the right app in analysing textual data in twitter!! This should be widely marketized among researchers who are interested in discourse analysis Cons: It would be nicer if you are popular among academics and if we have a course to learn how to use the programme Vendor Response Hello Sejin, We appreciate the very generous review and especially the awesome title :-) Thanks for sharing the feedback and we are always happy to sort out anything that might be a challenge. https://calendly.com/discovertext https://texifter.zendesk.com/hc/en-us We agree that academics have found many applications for tools, especially Twitter and survey data: https://discovertext.com/publications/ Good luck with your work! Thank-you, ~Stu Replied April 2019 Read More Nahed E. Verified reviewer Research 501-1000 employees Used monthly for less than 2 years Review source Reviewed November 2018 Great software for social media-based studies 5 Overall, it was a great software for my research. So far, I have produced two different studies that were based on DiscoverText Twitter data analysis, one of which is already published. So, Thank you! Ratings Breakdown 3 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: How easy it is to use it. It did not take long for me to get the hang of the most basic features the software offers. Cons: There are some features that were harder to use than others, but customer service was a great help in setting up and/or explaining these issues. Vendor Response Professor Eltantawy, We greatly the review and would like to add your publications to this list, if they are not there already: https://discovertext.com/publications/ Please let us know if we can assist further. ~Stu Replied November 2018 Read More Jacob G. Verified reviewer Higher Education 5001-10000 employees Used monthly for more than 2 years Review source Reviewed August 2018 Great for academics and professional to \*do\* text analytics 5 Excellent customer service and training, including on site demonstrations. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Ease of use to collect, clean, filter, and do machine learning on all types of social media data. Great capacity to collaborate with peers quickly on projects. Cons: Fetches eventually expire so have to refresh manually. Vendor Response Thanks for taking the time to review the product. Let us know if we can assist with anything. The limit on 100 fetches is to prevent massive collections from forming beyond what is required for research. ~Stu Replied August 2018 Read More Jodie S. Verified reviewer Higher Education Used weekly for less than 6 months Review source Reviewed July 2018 Innovative and effective software program - especially for research purposes! 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Easy to use format with the ability to complete projects as part of a larger group. In the modern age, collaboration is key. DiscoverText allows for many channels of collaboration and cooperation amongst users for multiple datasets. Very versatile. Cons: It appears as though, at present, DiscoverText is limited to desktop use only. I would encourage the company to explore the possibility of creating an app so that users can have more freedom regarding to how, where, and when they use DiscoverText. Vendor Response Hi Jodie, Thank you for your review; we really appreciate when customers think of new and innovative ways to use our tools. You can access DiscoverText from any modern browser-capable device, including tablets and phones, with a preference to larger size screens. Best regards, Stu Replied August 2018 Read More Colin C. Verified reviewer Higher Education 1001-5000 employees Used monthly for less than 2 years Review source Reviewed January 2018 For academic research, this is an amazing tool for collecting, sorting, and analyzing data. 5 Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: \-Ease of data collection -Data analysis and coding -Ability to sort and manage data -Amazing customer service and support. If you have a question or issue, someone from the company will walk you through a step-by-step process in order to maximize the function being used. Cons: \-Navigating the user interface could be more intuitive at times. At times, it can be difficult to immediately access a specific set of collected data. However, I have noticed that this issue is mostly resolved when the user's experience and understanding of the program increases. Read More Ann P. Verified reviewer Higher Education 1001-5000 employees Used monthly for more than 2 years Review source Reviewed December 2017 Discovertext is an awesome product with exceptional support. 5 A very powerful research tool for social media research! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: the ability to import data from social media and use machine learning to code this data really sets Discovertext apart from competing products. Cons: There is a short learning curve to fully understand the power of this software but once you get the hang of it you can really see the power. Read More Nicholas C. Verified reviewer Apparel & Fashion 1001-5000 employees Used daily for less than 6 months Review source Reviewed December 2017 My experience with DiscoverText has so far been excellent. I am using it for my masters thesis. 5 Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: The price point is excellent for a student and offers a wide variety of tools for data collection. The educational videos and written pieces really helped with my initial understanding of the software and how to best utilise it, something I am still in the process of now. Read More Showing 1 - 10 of 111 Reviews [See All Reviews](https://www.softwareadvice.com/customer-experience/discovertext-profile/reviews/) ## DiscoverText Popular Comparisons [VT Docs vs DiscoverText](https://www.softwareadvice.com/customer-experience/discovertext-profile/vs/vt-docs/)[ATLAS.ti vs DiscoverText](https://www.softwareadvice.com/bi/atlas-ti-profile/vs/discovertext/) [Compare All Alternatives](https://www.softwareadvice.com/customer-experience/discovertext-profile/alternatives/) ## Other Top Recommended Electronic Discovery Software [Logikcull](https://www.softwareadvice.com/ediscovery/logikcull-profile/) **4.6** (269) Recently recommended **16** times [Lexbe eDiscovery Platform](https://www.softwareadvice.com/legal/lexbe-profile/) **4.6** (60) Recently recommended **14** times [Nextpoint](https://www.softwareadvice.com/ediscovery/nextpoint-profile/) **4.4** (234) Recently recommended **0** times [Everlaw](https://www.softwareadvice.com/legal/everlaw-profile/) **4.9** (87) Recently recommended **0** times Stuck Between Options? 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