DiscoverText vs HappyOrNot

RATING:

4.6

(116)

DiscoverText has 116 reviews and a rating of 4.59 / 5 stars vs HappyOrNot which has 18 reviews and a rating of 4.89 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 (116)
4.9 (18)
Ease-of-Use
4 / 5
5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
September 13, 2022
February 26, 2024
Pros/Cons
  • Pros

  • The customer service is absolutely fantastic - very quick, friendly responses that contain very useful information. Go above and beyond the call.
  • As a student using DiscoverText in a class, it was great to get a taste for the software without having to purchase.
  • Cons

  • It was hard to navigate at times and didn't always feel intuitive.
  • Sometimes I get lost in the platform because there are so many modes to work with.
Read all user reviews
  • Pros

  • Very easy to use - instant feedback from customers.
  • The smiley touch and the smiley digital provide several different teams with an opportunity to gather feedback from students in person or digitally - I really like the flexibility of this.
  • Cons

  • I find students leave comments which suggest they need further support, and this was frustrating as it appeared we couldn't support with this.
  • We found the touchless features didn't work well.
Read all user reviews
Pricing Range
$
$
$
$
$
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Product Demo
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2 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos