tab32 Software

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17

Recommendations

FrontRunners 2020

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About tab32

Headquartered in Sacramento, California, tab32 is the industry's #1 technology platform for patient-first cloud dental electronic health record software (Dental EHR), Dental Practice Management System (Dental PMS), and Open Data WarehousingTM. Providers use tab32 to track 9.3 million appointments, 7.3 million patients, and 100+ million radiology xrays, with 1+ million monthly patient engagements and $375 million of annual revenues flowing through the platform. The all-in-one cloud platform delivers comprehensive and engaging patient experiences through the entire value-chain of care, allowing dental practices to achieve long-term sustainable growth and profitability. With a leadership team of former researchers, data scientists, and engineers from University of Californ...

tab32 Pricing

Contact tab32 for full pricing information.

Starting price: 

$100.00 

Free trial: 

Not Available

Free version: 

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Patient demographics

tab32 User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Showing 1 - 5 of 39 reviews

User Profile

Eva

Verified reviewer

Company size: 11-50 employees

Industry: Health, Wellness and Fitness

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

October 2018

Everything you need in one place

Using the system I am able to run a teledentistry operation, which is a big win. The software is able to handle our processes and the way we interact with patients as well as hygienists and dentists working asynchronously. Customer Rep did a great job in responding to any questions we have in a timely way. I would highly recommend them.

Pros

The software includes many features that I need and is highly configurable, which makes me feel like I can do anything and allows me to make processes unique to my company. My favorite feature are the ability to link clients customized forms and not require them to make an email or password, which helps reduce the obstacle of patients booking with us while still capturing all the needed data.

Cons

There are very many icons, which requires some upfront training.

Scott

Company size: 2-10 employees

Industry: Health, Wellness and Fitness

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

September 2019

Amazing Product

Pros

Customer service is impeccable. Always willing to assist with any problems I've had. Additionally, they are frequently updating the software, making changes or adjustments based on the user likes or dislikes. The layout of the software is also very intuitive and easy to learn.

Cons

Nothing I can think of. Haven't been using the software long enough yet to have any issues. However, any issues I would have could be easily changed by the developers.

Reasons for choosing tab32

Greatest bang for your buck. Customer service etc.

Reasons for switching to tab32

Antiquated software that was ugly and too complicated to learn or teach to staff and colueges. Additionally, was more expensive with less capability.

Dr.

Verified reviewer

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
2

Ease-of-use

out of 5
2

Value for money

out of 5
2

Customer support

out of 5
2

Functionality

out of 5

June 2018

This product is NOT ready for real time.

I found out that my current system is way more advanced.

Pros

The concept of all things integrate d and cloud based is great. Especially the X-rays. Hello Patient is another.

Cons

It's still in the concept stage. The software needs way more work. Buyer beware, it is smoke and mirrors. They get you to pay for set-up and have a brief review of software. No formal training. Once you've paid for set-up and first month's fee and really use the software you find out how inept the software is compared to others. For the seasoned offices I would require them to offer free set-up and work with the software for 90 days so you have a good grasp of what you're buying. Keep your old system running. For the new dentists, do your research, what you don't know can be detrimental.

Nina

Company size: 2-10 employees

Industry: Health, Wellness and Fitness

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

November 2020

tab32 review

I have a lot of recommendations, but I ultimately like this product a lot. I think it has potential to be much better. I hope that this company lasts because I really don't want to have to transition my charts again.

Pros

It is great to have everything in one place and to be able to access everything remotely. The software is intuitive and comprehensive. Its also nice to be able to communicate easily with patients.

Cons

Some of the features are unnecessarily disorganized. It would have been ideal to copy the features of other EHR's that are doing their thing well. For example, the chart notes are not organized at all- just copy Open Dental. The billing is also not straight forward. The reports are easy to run, but there is no option to compare things. It would be great to be able to compare monthly production for date of service and monthly collection for date of service. Also, why would anyone need to know when a date a service was entered? This is an unnecessary report option. I think you need more dentists and billers to consult with and to implement these changes. Lastly, you need to develop a phone app, at least for the doctor. For example, I had a patient text me yesterday and I couldn't respond until late last night; then she texted me back at 7 am this morning but I didn't check the site until 9 pm tonight and I'm pretty sure she is going to be angry about that. But on days when I'm not in the office it isn't always possible for me to get on my computer. Patients expect a response earlier when its a text. And this app should not be an added fee.

Reasons for switching to tab32

I switched to be able to keep everything in one place (radiographs, billing, communication...) and to be able to access the charts remotely. We initially thought we would be buying several more offices shortly after transitioning the software, and tab32 would have made the transition smoother. That purchase didn't happen but I'm still happy with the switch.

Prab

Company size: 2-10 employees

Industry: Health, Wellness and Fitness

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

February 2021

Amazing For Dental Practice

So far ahead of the competition and so simple and easy to use. I opened my practice and never regretted the decision of getting TAB32

Pros

Its just amazing and everything is in one place. Very intuitive and runs on low data speed also The customer service is the best and always helpful

Cons

the Integrated payment system by stripe charges more than the normal fees though I use another payment terminal by my bank have to train team members and more of un-learning curve to forget those old systems like eaglesoft and dentrix

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