Constant Contact vs FenixCommerce IDP

RATING:

4.3

(2737)

Constant Contact has 2737 reviews and a rating of 4.34 / 5 stars vs FenixCommerce IDP which has 18 reviews and a rating of 4.89 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.3 (2737)
4.9 (18)
Ease-of-Use
4.5 / 5
5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4 / 5
5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
May 10, 2024
April 22, 2021
Pros/Cons
  • Pros

  • The modular panels are very helpful and the design is pretty intuitive when you're constructing your email. I don't typically like drag-and-drop functionalities but this one does it pretty well.
  • The functionality of the email campaigns are great and we feel like we're just scratching the surface when it comes to their capability.
  • Cons

  • Our organization is unsure of if this is a problem with the company or Gmail, but that is one obstacle we have come across.
  • The only complaint (and it really isn't a complaint) is that they don't have a local feel to them. We are in a tough market.
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  • Pros

  • The integration has been live for 90 days and our conversation rates are at 111% and sales are up 2x. This partnership is proving to be one heck of a success story.
  • Great features that Shopify was missing, and super easy to setup. The Fenix team handled everything.
  • Cons

  • Other than that, no big deal, since it prints you money.
  • We were an early user of this software. In the early days, the control panel was limited and everything had to be done on spreadsheets.
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Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
Product Screenshot
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos